Infortrend EonStor F16F-R4031-6/4 Installation And Hardware Reference Manual

Infortrend EonStor F16F-R4031-6/4 Installation And Hardware Reference Manual

Fibre to fibre raid subsystem
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EonStor
®
F16F-R4031-6/4
F16F-S4031-6/4
Fibre to Fibre RAID Subsystem
Installation and Hardware
Reference Manual
Version 1.3 (Apr. 20, 07)

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Summary of Contents for Infortrend EonStor F16F-R4031-6/4

  • Page 1 EonStor ® F16F-R4031-6/4 F16F-S4031-6/4 Fibre to Fibre RAID Subsystem Installation and Hardware Reference Manual Version 1.3 (Apr. 20, 07)
  • Page 2 EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual Contact Information Asia Pacific Americas Infortrend Corporation (International Headquarters) 3150 Coronado Dr., Unit C Infortrend Technology, Inc. Santa Clara, CA 95054 8F, No. 102 Chung-Shan Rd., Sec. 3 Chung-Ho City, Taipei Hsien, Taiwan Tel: +1-408-988-5088 Tel: +886-2-2226-0126 Fax: +1-408-988-6288 Fax: +886-2-2226-0020 sales.us@infortrend.com...
  • Page 3 Furthermore, Infortrend Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes.
  • Page 4 EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual Warnings and Certifications Restricted Access Location: This equipment is intended to be installed in a RESTRICTED ACCESS LOCATION only. Electric Shock Warning! To Prevent Electric Shock: Access to this equipment is granted only to trained operators and service personnel who have been instructed of and fully understand the possible hazardous conditions and the consequences of accessing non-field- serviceable units.
  • Page 5 EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual WARNING: A shielded power cord is required in order to meet FCC emission limits and also to prevent interference to nearby radio and television reception. Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
  • Page 6: Table Of Contents

    European directive, RoHS (2002/95/EC), on or before the specific dates set forth in those applicable laws and regulations. Infortrend is applying its own internal efforts and expertise and is working closely with customers and suppliers to achieve compliance while maintaining an uninterrupted supply of quality products.
  • Page 7 EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual 1.2.4 BBU ........................1-18 1.2.5 PSUs ........................1-19 1.2.6 Cooling Modules....................1-20 1.2.7 Host I/O Modules....................1-21 1.2.8 Drive/Host Expansion I/O Modules ..............1-22 ................. 1-23 YSTEM ONITORING I 2 C bus........................1-23 1.3.1 1.3.2 LED Indicators .....................
  • Page 8 EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual 4.2.5 BBU LED........................ 4-8 4.2.6 PSU LEDs....................... 4-8 4.2.7 Cooling Module LEDs .................... 4-9 4.2.8 Default Threshold Values ..................4-10 ..................4-10 UDIBLE LARM 4.3.1 Failed Devices ...................... 4-11 ..................4-11 ONITORING CHAPTER 5 SYSTEM MAINTENANCE ....................
  • Page 9 EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual ESD P ..................... RECAUTIONS ....................BOUT ANUAL ...................... EVISION ISTORY ? ................HO SHOULD READ THIS MANUAL Related Documentation ........................xi ......................ONVENTIONS Naming.............................xi Lists ..............................xi Safety Precautions Precautions and Instructions Prior to powering on the subsystem, ensure that the correct power range is being used.
  • Page 10: Esd Precautions

    EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual come with a single controller module and a metal sheet is placed over the lower controller bay at the rear of the subsystem. Since single controller modules cannot be upgraded, this metal sheet should NEVER be removed.
  • Page 11: Who Should Read This Manual

    EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual Who should read this manual? This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage enclosures. Related Documentation Generic Operation Manual RAIDWatch User’s Manual These two (2) documents are located in the CD included with your subsystem package Conventions Naming...
  • Page 12 Software and Firmware Updates Please contact your system vendor or visi t Infortrend’s esupport websites for the latest software or firmware updates. Problems that occur during the updating process may cause irrecoverable errors and system down time. Always c onsult technical personnel before proceeding with any firmware upgrade.
  • Page 13: P Roduct O Verview

    Chapter 1 Introduction Product Overview 1.1.1 Product Introduction This hardware manual briefly introduces the EonStor Fibre-to-Fibre RAID subsystem. The F16F series comes with either six (6) or four (4) 4Gbps Fibre channels on each RAID controller and supports sixteen (16) hot- swappable Fibre hard drives in a 3U chassis.
  • Page 14: Model Variations

    An interior aluminum framework enables evenly dispersed heat and efficient dissipation. Infortrend’s 3U rackmount brackets are available as separately-purchased accessories. Please see Figure 1-3 and Figure 1-4 for the components’ locations in the subsystem and read the following sections for details about components and modules.
  • Page 15 Chapter 1: Introduction Figure 1-2: Subsystem Modules Table 1-2 Rear Panel Modules CH0 I/O module PSU + Cooling module CH1 I/O module CH3 + CH5 I/O module Li-Ion BBU RAID controllers in a fault-tolerant, dual-active configuration CH2 + CH4 I/O module...
  • Page 16 EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual Figure 1-3: Dual-controller Subsystem Overview Figure 1-4: Single-controller Subsystem Overview NOTE: Components accessed through the front panel are referred to as “Front Panel Components” and the components accessed through the rear panel are referred to as “Rear Panel Components.” Product Overview...
  • Page 17: Physical Dimensions

    Chapter 1: Introduction 1.1.3.2 Physical Dimensions The F16F subsystem comes in an enhanced 3U chassis with the following dimensions: With handles: 482.6mm x 131mm x 504.3mm (19 x 5.2 x 19.9 inches) (width x height x depth) Without handles: 445mm x 130mm x 488.2mm (17.5 x 5.1 x 19.2 inches) (width x height x depth) 1.1.3.3 Channels The F16F subsystem comes with either six (6) or four (4) 4Gbps Fibre...
  • Page 18 EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual Figure 1-5: Fibre Ports – F16F-R4031-6 (Redundant-controller) Figure 1-6: Fibre Ports – F16F-R4031-4 (Redundant-controller) Product Overview...
  • Page 19 Chapter 1: Introduction Figure 1-7: Fibre Ports – F16F-S4031-6 (Single-controller) Figure 1-8: Fibre Ports – F16F-S4031-4 (Single-controller)
  • Page 20: Port Assignments

    EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual 1.1.3.4 Port Assignments 1. Taking CH0 and CH1 as an example, the controller A port and controller B port definitions only apply in redundant-controller configurations when their onboard hub is disabled. Figure 1-9: A Ports and B Ports in a Dual-controller Configuration A simplified view of onboard hub is shown below.
  • Page 21: Front Panel Overview

    Chapter 1: Introduction 4. The twin ports on the CH2 and CH3 modules are always interfaced through bypass circuitries. Any of them can be used for drive loop extension. 5. On 6-channel models, the default channel mode for CH4 and CH5 is “host”...
  • Page 22 EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual Figure 1-12: F16F-R4031 Dual-controller Rear View Figure 1-13: F16F-S4031 Single-controller Rear View The rear panel shown in Figure 1-12 accommodates the following components: RAID controller modules: F16F-R4031 comes with dual-redundant RAID controllers; and F16F-S4031 comes with a single RAID controller.
  • Page 23: Backplane Board

    Chapter 1: Introduction If the failed Controller A restarts and successfully returns to service, it will become the secondary controller. If Controller A is replaced and then the subsystem is rebooted, Controller B will return the Primary role to Controller A, the controller located in the upper slot.
  • Page 24: S Ystem C Omponents

    EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual System Components The F16F houses many active components and they can be accessed through either the front or rear panel. The modular design of the active components facilitates their easy installation and removal. Hot-swap mechanisms are incorporated to eliminate power surges and signal glitches that might occur while swapping these modules.
  • Page 25 Chapter 1: Introduction PN: IFT-9273CDTray The subsystem comes with sixteen (16) drive trays (see Figure 1-15) designed to accommodate separately-purchased, standard 1-inch pitch, 3.5- inch Fibre disk drives. The drive bays are accessible from the front of the enclosure. Two (2) LEDs on the front bezel indicate drive operating statuses.
  • Page 26: The Raid Controller Module

    EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual 1.2.3 The RAID Controller Module Figure 1-17: RAID Controller Module PN: IFT-83F40REC6 (for 6-channel models) & IFT-83F40REC4 (for 4- channel models) The RAID controller module contains a main circuit board, a rear-facing faceplate, and a DIMM socket for DDR cache memory. The default size of cache memory is 512MB.
  • Page 27: Controller Module Interfaces

    Chapter 1: Introduction 2Gb disk drives in another dual-loop (e.g., CH4 and CH5) is allowed. Do not include both 4Gb and 2Gb disk drives in a logical drive configuration. Cooling module speed detection: If any of the embedded temperature sensors reports a reading breaching preset threshold, the cooling modules will automatically raise its rotation speed.
  • Page 28 EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual 9270CUPSYCab) is available as an optional accessory. Please refer to Appendix E for more information about UPS connection. Ethernet port: All controllers come with a 10/100BaseT Ethernet port for local/remote management through LAN/WAN. When operating in the dual-active mode, system configuration is handled through the Primary (usually controller A) controller.
  • Page 29 Chapter 1: Introduction 1. Before pressing this button to restore firmware defaults, it is highly advised to make a list of the existing ID/LUN mapping information. You will need the list for restoring ID/LUN mapping after restoring defaults. Default restoration will erase the ID/LUN mapping associations (e.g., which logical drive is associated with which host ID/LUN), and it is necessary to restore the host ID/LUN mapping after firmware default...
  • Page 30: Bbu

    EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual 1.2.3.2 DIMM Module Each controller board comes with a DDR RAM DIMM module. The 184-pin DDR RAM DIMM socket comes with a pre-installed DDR cache memory with the capacities from 512MB to 2GB. The DIMM module is mounted on the controller board.
  • Page 31: Psus

    Chapter 1: Introduction BBU charger has overheated and forced the charging process to halt many times during the charging process. If the overheating conditions occurred during the process, the actual charge time will extend the expected charge time. While charging the battery, the LED on the BBU will flash slowly. You can check battery charge using the RAIDWatch management software or firmware configuration utility.
  • Page 32: Cooling Modules

    EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual A retention screw through the extraction handle secures the PSU to the enclosure. To remove the PSU, the retention screw must be removed first. When installing a new PSU, make sure that the retention screw has been firmly secured.
  • Page 33: Host I/O Modules

    Chapter 1: Introduction 3. During the subsystem initialization stage, the cooling fans operate at the high speed and return to lower speed once the initialization process is completed and that the subsystem has not discovered any erroneous conditions. NOTE: Cooling module specifications are listed in Appendix A. 1.2.7 Host I/O Modules Figure 1-22: Host I/O Module PN: IFT-9273CF4HIO2L (left-side module;...
  • Page 34: Drive/Host Expansion I/O Modules

    EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual 1.2.8 Drive/Host Expansion I/O Modules Figure 1-23: I/O Expansion Board IFT- 9273F4DIO4L – 6-channel models, left side module; CH2 & CH4 IFT- 9273F4DIO4R – 6-channel models, right side module; CH3 & CH5 IFT- 9273F4DIO2L – 4-channel models, left side module; IFT- 9273F4DIO2R –...
  • Page 35: System Monitoring

    Chapter 1: Introduction Unlike previous Fibre-to-Fibre models, I/O modules do not provide configuration jumpers. All drive channels come with loop switch circuits to maintain loop integrity in the event of cable link of drive failure. The loop switch circuits ensure loop integrity and also allow you to configure redundant data paths for maximum protection.
  • Page 36: Firmware And Raidwatch Gui

    EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual Drive loop extension module (8 LEDs for FC ports) Host connection module (4 LEDs for FC ports) Cooling module (2 LEDs for individual cooling fans) PSU (1 LED on each module) 1.3.3 Firmware and RAIDWatch GUI Firmware: The firmware is pre-installed software that manages the subsystem.
  • Page 37: Hot-Swappable Components

    Chapter 1: Introduction Hot-swappable Components 1.4.1 Hot-swap Capabilities The F16F subsystem comes with hot-swappable components that can be exchanged while the subsystem is still online without affecting the operational integrity of the subsystem. These components should only be removed from the subsystem when they are being replaced. At no other time should these components be removed from the subsystem.
  • Page 38 EonStor F16F-R/S4031-6/4 Installation and Hardware Reference Manual This page is intentionally left blank. 1-26 Hot-swappable Components...
  • Page 39: Chapter 2 Hardware Installation

    Chapter 2 Hardware Installation Introduction This chapter gives detailed instructions on how to install the hard disk drives and drive trays into the subsystem. Installation into a rack or cabinet should occur before the hard drives or drive trays are installed into the subsystem. Please confirm that you received all of the components listed on a printed copy of the Unpacking List in the shipping package before proceeding with the installation process.
  • Page 40: Safety Precautions

    SAN (Storage Area Network), and expansion enclosures must be separately purchased. Please see Chapter 4 for sample topologies and configuration options. Infortrend provides certified cables of different lengths and SFP transceivers. Please refer to Appendix B for details. 5. SFP transceivers: If the FC cables that were previously purchased do not come with SFP transceivers, transceivers must be separately purchased and connected to the FC cables.
  • Page 41: Static-Free Installation

    Chapter 2: Hardware Installation 6. Handle the system modules by the retention screws, eject levers, or the module’s metal frame/faceplate only. Avoid touching the PCB boards and connector pins. 7. None of the covers or replaceable modules should be removed in order to maintain compliance with safety, emission, or thermal requirements.
  • Page 42: Installation Procedure Flowchart

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual CAUTION! To ensure that your system is correctly installed, please follow the steps outlined below. If you follow these steps, installation will be fast and efficient. If you do not follow these steps, you may accidentally install the hardware incorrectly.
  • Page 43: Unpacking The Subsystem

    Chapter 2: Hardware Installation Figure 2-1: Installation Procedure Flowchart Unpacking the Subsystem Compare the Unpacking List against the actual packing contents to confirm that all required materials have been received. Carefully check the items contained in each box before proceeding with installation. WARNING! Do not rely on the non-definitive, summarized unpacking list shown below--it is for reference only.
  • Page 44: Installation Overview

    PN: IFT-9273CSlider32 The F16F subsystem is designed to fit into a standard 19” cabinet or rack. Two (2) rackmount brackets are available from Infortrend for installing the subsystem into a rack or cabinet. Please contact your system vendor for further details. The subsystem should be installed in the rack or cabinet before the hard drives and the drive trays are installed.
  • Page 45: Enclosure Bay Numbering And Drive Id Allocation

    Chapter 2: Hardware Installation Enclosure Bay Numbering and Drive ID Allocation The front panel of the F16F enclosure houses sixteen (16) hard drives in a 4x4 configuration as shown in Figure 2-2. When viewed from the front, drive bays (slots) are numbered 0 to 15 from the left to the right, and then from the top to the bottom.
  • Page 46: Drive Installation

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual possible impact during installation may damage your disk drives. WARNING! 1. Handle hard drives with extreme care. Hard drives are very delicate. Dropping a drive onto a hard surface (even from a short distance) and hitting or touching the circuits on the drives with your tools may cause damage to the drives.
  • Page 47: Drive Tray Installation

    Chapter 2: Hardware Installation Drive Tray Installation Once the hard drives have been installed in the drive trays, the drive trays can be installed into the subsystem. WARNING! All drive trays must be installed into the enclosure even if they do not contain a hard drive.
  • Page 48 EonStor F16F-R/S4031 Installation and Hardware Reference Manual fully inserted. This should be done smoothly and gently. (See Figure 2-7) Figure 2-7: Installing a Drive Tray Step 4. Close the front bezel. Make sure the front bezel is closed properly to secure the drive tray within chassis. If the front bezel is not closed properly, the connection between the hard drive and system backplane will not be secure.
  • Page 49 Chapter 2: Hardware Installation Figure 2-9: Drive Tray Key-Lock Rotation Step 6. Once the drive tray is inserted, the subsystem should attempt to spin up and recognize the hard drives during system initialization process. If one or more disk drives are added online, system firmware will only recognize the disk drives after a configurable “Drive Check Time.”...
  • Page 50 EonStor F16F-R/S4031 Installation and Hardware Reference Manual This page is intentionally left blank. 2-12 Drive Tray Installation...
  • Page 51: Chapter 3 Subsystem Connection

    A complete description of the power on and power off procedures is also given in this chapter. Host Connection Prerequisites 3.1.1 The Fiber Optical Cables It is recommended to apply Infortrend’s certified Fibre Channel transceivers and optical cables. Shown below are some details of the standard cabling accessories: IFT-9270CSFP4GA01 Agilent Fibre Channel 4.25 / 2.125 / 1.0625 GBd...
  • Page 52: Topology And Configuration Considerations

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual CAUTION! 1. All fiber optical cables are sensitive and must be handled with care. To prevent interference within a rack system, the cable routing paths must be carefully planned and the cables must not be bent.
  • Page 53: Configuration Options

    Chapter 3: Subsystem Connection Configuration Options 3.3.1 Port Assignments Figure 3-1: Port Assignments in a 6-channel, Dual-controller Configuration Port Assignments in Different Configurations Port assignments can vary with dual- or single-controller, 6- or 4-channel configurations, and with enabled or disable hub. The 4-channel models do not have CH4 and CH5.
  • Page 54: Dip Switch

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual 3.3.2 DIP Switches Figure 3-2: DIP Switch Configuration Options The DIP switches located on the upper left of enclosure rear panel allow you to manually configure the onboard hub, AL-PA IDs of the disk drives within chassis, or the connection speed of the host or drive loops.
  • Page 55 Use data paths from different drive channels to form a dual-loop across expansion SBODs. Infortrend’s F16F-J4000-R/S SBOD series is ideal for capacity expansion over 4Gb/s Fibre Channel links and supports in-band SES enclosure service. 4. CH2 and CH3 ports are actually the extension points of the dual- loop across the sixteen drives within chassis.
  • Page 56: Changing The Channel Mode

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual 3.3.3 Changing the Channel Mode For a 6-channel model, CH4 and CH5 channel mode can be altered through firmware’s configuration utilities. By factory default, CH4 and CH5 are host channels and can be changed to operate in the drive mode. The firmware options can be accessed either through a hyper terminal session or the RAIDWatch management software.
  • Page 57: Via Raidwatch Manager

    Chapter 3: Subsystem Connection Step 7. Press the up or down arrow keys to Reset Controller option, then press [ENTER]. Step 8. Press [ENTER] again to confirm. The controller will now reset. NOTE: Questions related to Hyper Terminal program such as how to setup the program, please refer to firmware Operation Manual that came with the product CD in your subsystem package.
  • Page 58 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Step 6. Click [Apply] button at the bottom of the Parameters page. Figure 3-7: Channel Window Step 7. Reset the subsystem for the new configuration to take effect. To reset the subsystem, open the Configuration category and click on Configuration Parameters option.
  • Page 59: Sample Topologies

    Up to seven (7) SBODs can be added for capacity expansion if CH4 and CH5 are manually configured as drive loops. With fault-tolerant host links, it is also necessary to implement management software, such as Infortrend’s EonPath™ packages, to manage the fault-tolerant data links to a RAID volume. Sample Topologies...
  • Page 60: Host-Side Connection

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual Host-side Connection DAS Physical Connections: Figure 3-9: Host-side Connection (Dual-controller, 6-channel Version) Configuration Details: 1. CH4 and CH5 are configured as host channels by factory defaults. 2. For simplicity of the diagram, only one application server is connected through each Fibre Channel switch.
  • Page 61: Expansion Links

    Chapter 3: Subsystem Connection 5. Switch zoning is one of the ways to create fault isolation. You may also use a redundant pair of FC switches. 6. The onboard hub for each channel can be manually enabled or disabled using the DIP switches. There are no such options in firmware configuration utilities.
  • Page 62 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Figure 3-10: Enclosure ID Settings and Physical Loop IDs 3-12 Sample Topologies...
  • Page 63 Chapter 3: Subsystem Connection Dual-controller SBOD Connection 1. In the configuration below, CH4 and CH5 are manually configured as drive expansion channels. CH2 and CH3 can also be used for drive loop extension. 2. The expansion ports are then connected to the dual-controller version of F16F-J4000-R SBODs.
  • Page 64 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Single-controller SBOD Connection 1. Shown below is a single-controller RAID connected to single-controller F16F-J4000-S SBODs. The connections are not fault-tolerant. 2. Up to fourteen (14) SBODs can be connected while each SBOD should possess a unique set of enclosure IDs so that the disk drives within can properly operate with adequate AL-PA IDs.
  • Page 65 Chapter 3: Subsystem Connection Large Capacity Configuration The configuration below uses CH2, CH3, CH4, and CH5 for making two separate dual-loops to expansion enclosures. When configured as drive loops, the onboard hub with CH4 and CH5 should be enabled. This configuration allows capacity expansion to terabytes of disk space and uses an in-band SES monitoring method that requires no additional management links.
  • Page 66 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Single-controller RAID to Dual-controller SBODs A single RAID controller configuration can still enjoy the path redundancy by the dual-controller SBODs. The configuration below uses CH2, CH3, CH4, and CH5 for making two separate dual-loops to expansion enclosures. When configured as drive loops, the onboard hub with CH4 and CH5 should be enabled.
  • Page 67 Chapter 3: Subsystem Connection SBOD Expansion with Straight-through Links You may also connect your expansion SBODs using the straight-through links from one SBOD to the next. The drawback of this connection method is that if one of the expansion enclosure fails (except the last one), data paths to the following enclosures will also fail.
  • Page 68: Power On

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual Power On Once all of the components have been installed in the subsystem and the host or drive links have been adequately connected, the subsystem can be powered on. Check List BEFORE powering on the subsystem, please check the following: Memory module: Memory modules have been correctly installed on the controller boards.
  • Page 69 Chapter 3: Subsystem Connection Step 2. Power on the expansion enclosures that are not connected directly to the application servers, if applied. If you have connected the F16F subsystem to expansion SBODs or any external devices, power on those devices before powering on the F16F RAID subsystem(s).
  • Page 70: Power On Status Check

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual Power On Status Check Once the subsystem has been powered on, all aspects of its operating statuses should be carefully observed to ensure that everything is running smoothly and that there are no complications or malfunctions. 1.
  • Page 71: Lcd Screen

    Chapter 3: Subsystem Connection LCD Screen When powering on the subsystem, wait for the front panel LCD screen to show “READY” or “No Host LUN” before you power up the application servers. Model Name F16F-R4031 Ready Status/Data Transfer Indicator Figure 3-17: The LCD Initial Screen The LCD screen startup sequence is shown and described in the sequence below: Initializing….
  • Page 72: Power Off Procedure

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual Power Off Procedure If you wish to power down the subsystem, please follow these steps: NOTE: If you wish to power down the subsystem, please make sure that no time- consuming processes, like a “logical drive parity” check or a “background scrub,”...
  • Page 73: Chapter 4 System Monitoring

    Chapter 4 System Monitoring System Monitoring Overview The subsystem is equipped with a variety of self-monitoring features that help keep system administrators informed of the subsystem’s operational status. These monitoring features provide vital feedbacks to help you maintain the operational integrity. Prompt response to warnings and notifications is necessary and helps ensure the longevity of the subsystem.
  • Page 74 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Configuration Client: Configuration Client is a powerful sub- module that runs as a software program independent from RAIDWatch and can be installed on different management stations. It is used for event notification via email, fax, LAN broadcast, SNMP traps, MSN Messenger, SMS (Short Message Service), and the configuration utility screen.
  • Page 75: Status-Indicating Leds

    Chapter 4: Subsystem Operation and Monitoring Status-indicating LEDs 4.2.1 LED Overview All FRUs (Field Replaceable Units) have status-indicating LEDs that reflect the operational status and integrity. The list in Table 4-1 shows the number of LEDs that reside on each component. Component LEDs per Total LEDs...
  • Page 76: Drive Tray Leds

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual Mute Button: The MUTE button silences the alarm temporarily until the next controller event occurs. The definitions of LEDs on the panel are given in Table 4-2 below. Figure 4-1: LCD Keypad Panel Name Color Status...
  • Page 77: Controller Module Leds

    Chapter 4: Subsystem Operation and Monitoring Figure 4-2: Drive Tray LEDs Name Color Status FLASHING • Flashing BLUE indicates the RAID controller is accessing the disk drive. The drive is busy. Blue Drive Busy • Flashing LIGHT PURPLE indicates the /Light Purple drive is in a spin-up state.
  • Page 78: Controller Status Leds

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual 4.2.4.1 Controller Status LEDs The controller status LEDs are numbered from 1 to 6 and are located on the controller’s rear-facing faceplate. The definitions are shown in Table 4-4. Name Color Status GREEN indicates that the controller is active and operating normally.
  • Page 79: Restore Default Led

    Chapter 4: Subsystem Operation and Monitoring Steady GREEN indicates that channel link is valid. Link Status Green OFF indicates no valid link is made through the FC port. Steady GREEN indicates 4Gb/s link speed. Green/ Steady AMBER indicates 2Gb/s link Speed Amber speed (drive channels only).
  • Page 80: Bbu Led

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual Figure 4-5: LAN Indicators Name Color Status ON indicates the management port is Green Link Status connected to a node or networking device. LAN Activity Green BLINKING indicates active transmission Table 4-6: LAN Port LED Definitions 4.2.5 BBU LED Related locations of BBU LEDs are shown in the controller LED diagram above.
  • Page 81: Cooling Module Leds

    Chapter 4: Subsystem Operation and Monitoring Color Status The power supply has not been turned on. The PSU Intermittent LED flashes slowly when the subsystem is Flashing Green connected to a power source but not yet turned on. Static Green The PSU is operating normally Static Red The PSU has failed and is unable to provide power...
  • Page 82: Default Threshold Values

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual 2. Once the ambient temperature falls back within the safe range or the fault condition is corrected, cooling fans will resume the low rotation speed. 4.2.8 Default Threshold Values The table below shows the default threshold values for various monitored aspects.
  • Page 83: Failed Devices

    Chapter 4: Subsystem Operation and Monitoring WARNING! If an alarm is triggered it is necessary for you to determine the cause of the problem. If the audible alarm is ignored and the problem is not rectified, unexpected damages may ensue. 4.3.1 Failed Devices If any of the following devices fail, the audible alarm will be triggered: RAID controller...
  • Page 84: Overview

    Chapter 5 System Maintenance Overview 5.1.1 About Subsystem Maintenance Constant monitoring and maintenance of your F16F subsystem minimizes system downtime and preserves the working integrity of the system for a longer period of time. If any of the subsystem components fail, they must be replaced as soon as possible.
  • Page 85: General Notes On Component Replacement

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual NOTE: The graphics used in the following sections are only showing the F16F- R4031 6-channel subsystem. You may follow the same maintenance procedures to work on an F16F-S4031 subsystem. 5.1.2 General Notes on Component Replacement Almost all of the major components on the F16F-R/S4031, including the redundant controller modules in F16F-R4031, PSUs, cooling modules, I/O modules, and disk drives are hot-...
  • Page 86: Replacing Controller Module Components

    Chapter 5: System Maintenance Replacing Controller Module Components 5.2.1 Controller Module Maintenance Overview It is not recommended to re-use the DIMM module in a failed controller unless a similar RAID subsystem is nearby and can be used to test the DIMM module. Controller module can be replaced online only with a dual- controller configuration.
  • Page 87 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Figure 5-1: Removing Screws from underneath Ejection Levers Step 3. Remove the controller module by pressing down the two (2) levers at the back of the controller module. The controller module will automatically be eased out of the controller module bay.
  • Page 88: Installing A Replacement Controller

    Chapter 5: System Maintenance Figure 5-3: Removing the Controller Module WARNING! Unnecessary tampering with the controller module can cause severe and permanent damage. Only move the controller module if it is absolutely necessary. When replacing a controller module from the subsystem, all anti-static preventative techniques should be strictly adhered to.
  • Page 89 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Figure 5-4: Installing the Controller Module Step 3. Secure the controller module. Once fully in serted, lift up the levers at the back of the controller module. This will ensure the controller back-end connectors are properly mated to the backplane.
  • Page 90: Dimm Module Replacement

    Chapter 5: System Maintenance DIMM Module Replacement The subsystem comes with a pre-installed 512MB capacity or above DDR RAM DIMM module on each controller. The controller supports memory up to 2GB DDR RAM DIMM. If a memory module fails a different size of DIMM module is preferred, the pre-installed module can be removed and the new one installed.
  • Page 91: Dimm Module Upgrade/Replacement Procedure

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual 5.3.2 DIMM Module Upgrade/Replacement Procedure If any of the DIMM modules fails or if the DIMM modules with a higher memory capacity are required, the onboard DIMM modules must be replaced. The DDR RAM DIMM module is installed on the back of the controller board.
  • Page 92: Replacing A Faulty Bbu

    Chapter 5: System Maintenance Figure 5-7: Installing the DDR RAM DIMM module Step 3. Insert the new DDR RAM DIMM module into the DIMM socket. Align the new module to the DDR RAM DIMM socket. Once the DIMM module has been correctly aligned with the DIMM socket, gently push the DIMM module into the socket.
  • Page 93 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Fault Conditions: A BBU failure can result from the following: 1. A BBU has lost its ability to hold electrical charge. This may be the case after the battery cells have been recharged for many times regardless of how long the module has been used.
  • Page 94: Replacement Procedure

    If this is discovered when you first use the BBU, return it to Infortrend or your subsystem vendor. 5.4.1 Replacement Procedure To replace a BBU, please follow these steps: Step 1.
  • Page 95 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Figure 5-9: Installing the BBU Step 4. Reset the subsystem for the new BBU to take effect. The LED should start flashing to indicate that BBU is being charged. When the BBU is fully charged, the LED will light amber constantly.
  • Page 96: Replacing An I/O Module

    Chapter 5: System Maintenance Replacing an I/O Module The subsystem contains four (4) hot-swappable I/O modules. Each module consists of SFP sockets mounted on a circuit board that connects to the backplane. If any of these I/O modules fails and your server has an alternate link to the array, you can replace it online.
  • Page 97 EonStor F16F-R/S4031 Installation and Hardware Reference Manual diagrammed below. Use a medium-size Phillips screwdriver to remove the screw. (See Figure 5-12) Figure 5-12: Loosening the Retention Screw NOTE: Do not remove the wrong screw. Two screws can be found on the faceplate.
  • Page 98: Replacing A Faulty Psu

    Chapter 5: System Maintenance Figure 5-14: Inserting the Host Connection Module Step 5. Fasten the screws previously removed to secure the I/O module to the chassis. Step 6. Connect the cabling and, if necessary, try reboot or manually issue a LIP from your application server across the links restored by the replacement module.
  • Page 99 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Figure 5-15: Label on the PSU Handle Immediate replacement: When a PSU fails, it should be replaced immediately. However, do not remove the PSU unless a replacement is readily available. Removing a PSU without a replacement will cause severe disruptions to the internal airflow and the subsystem will overheat, possibly causing irreparable damage to some of the subsystem components.
  • Page 100 Chapter 5: System Maintenance Step 4. Remove the PSU by grabbing the extraction handle and pulling the handle upwards. The extraction handle should gracefully disconnect the PSU from the backplane connectors. Once dislodged, gently pull the PSU out of the subsystem.
  • Page 101 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Figure 5-18: Inserting the Replacement Figure 5-19: Securing Using the Extraction Handle Step 7. Secure the PSU to the subsystem by fastening the retention screw through the PSU extraction handle. Step 8. Replace the power cord that connects the PSU to the main power source.
  • Page 102: Cooling Module Maintenance

    Chapter 5: System Maintenance Cooling Module Maintenance 5.7.1 Notes on Cooling Module Maintenance Redundant cooling modules: The subsystem is equipped with four (4) cooling fans, two (2) within each PSU module. These cooling modules control the internal operating temperature of the subsystem and therefore their working integrity should be maintained at all times.
  • Page 103 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Step 2. Use a small-size Phillips screwdriver to remove the six screws from the top of the PSU module. Figure 5-20: Removing a Cooling Module Step 3. Remove the cooling fan assembly by the following steps: Step 3-1.
  • Page 104 Chapter 5: System Maintenance Figure 5-21: Removing a Cooling Module Step 4. Install the replacement module by aligning it with the module bay on the PSU module and gently lowering it into. The fan outlet should be aligned with the PSU faceplate and that the side with screw holes should be facing up.
  • Page 105: Replacing A Failed Hard Drive

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual Step 6. Reinstall the PSU module into chassis. When powered on, check if the fan fault LEDs are lit. If not, that means your cooling fans are operating properly. Replacing a Failed Hard Drive 5.8.1 Hard Drive Maintenance Overview Hot-swappable drive trays: The drive trays are all hot-swappable.
  • Page 106 Chapter 5: System Maintenance Always be slow, gentle, and careful when handling a hard drive. Handle a hard drive only by the edges of its metal cover, and avoid touching its circuits part and interface connectors. Step 1. Identify the location of the drive tray that contains a hard drive indicated as faulty.
  • Page 107 EonStor F16F-R/S4031 Installation and Hardware Reference Manual Replace), and then gently and carefully withdraw the drive tray from the chassis. Figure 5-24: Removing a Drive Tray Step 5. Remove the four (4) retention screws that secure the hard drive from the sides of the drive tray (two on each side). (See Figure 5-25) Figure 5-25: Removing the Hard Drive Step 6.
  • Page 108: Appendix A Specifications

    Appendix A Specifications Technical Specifications Environmental Specifications Operating: 5% to 95% (non-condensing) Humidity Non-operating: 5% to 95% (non-condensing) Operating: 0º to 40ºC (32º F to 104º F; 35ºC if BBU is applied) Temperature Non-operating: -40º to 60ºC (-40º F to 149º F) With BBU: 0º...
  • Page 109: Vibration

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual System Weight 33kg (72.6 pounds) Net Weight Gross Weight 35kg (77 pounds) Shock Half-sine Operating: 5G peak, 11ms duration Non-operating: 15G, 11ms, half-sine Vibration 0.5oct/min, 5 to 500Hz, sinewave, 02.G Operating Non-operating 0.5oct/min, 5 to 500Hz, sinewave, 1.0G Certifications •...
  • Page 110: Architectural Specifications

    Controller Hot-swap Architectural Specifications 64-bit, 800MHz PowerPC 750GL DIMM Slot One 184-pin DDR DIMM socket ASIC Infortrend 64-bit chipset (ASIC400) Flash ROM 64Mbit (8MB) 128Mbit with RTC (with embedded RAIDWatch NVRAM utility) Hardware XOR For event messages with time record and task...
  • Page 111: Cooling Module Specifications

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual Input Frequency 47 to 63Hz Input Voltage 100VAC @ 9A or 240VAC @ 4.5A with PFC Power Factor Correction At le ast 20ms at 115/230VAC full load after a loss Hold-up Time of AC input Through backplane to RAID controller(s) Auto shutdown when losing cooling or elevat Over-temperature...
  • Page 112: Fault Tolerance Management

    Appendix A: Specifications browser-based RAIDWatch) Yes, (via RAIDWatch sub-module, the Event Notification Configuration Client utility, NPC, or Em bedded browser-based RAIDWatch) In-band over Fiber, out-of-band via Ethernet or Hardware Connection RS-232C Configuration data stored on disks so that logica Configuration on drive configurations exist after controller Disk replacement;...
  • Page 113 EonStor F16F-R/S4031 Installation and Hardware Reference Manual This page is intentionally left blank. Fault Management...
  • Page 114: Appendix B Spare Parts And Accessories

    Appendix B Spare Parts and Accessories B.1 Spare Parts Model Name Description IFT-83F40REC6 4G FC to 4G FC RAID controller module, 6- channel version, ASIC400 architecture, RAID 6 IFT-83F40RE4C4 4G FC to 4G FC RAID controller module, 4- channel version, ASIC400 architecture, RAID 6 IFT-9273CDTray Drive tray, Type-III bezel and Type-II LED light-pipe...
  • Page 115: Accessories

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual IFT-9273F4HIO2L Drive I/O module, CH2 on the left, two SFP ports for 4-channel models IFT-9273F4HIO2R Drive I/O module, CH3 on the right, two SFP ports for 4-channel models IFT-DDRESCM5 512MB DDR RAM DIMM module, for ASIC400 platform IFT-DDRESCMA 1GB DDR RAM DIMM module, for ASIC400...
  • Page 116 Appendix B: Spare Parts and Accessories IFT- Agilent Fibre Channel 4.25/2.125/1.0625 GBd 9270CSFP4GA01 Small Form Pluggable Optical Transceiver, LC, wave-length 850nm, multi-mode IFT-9270CFCCab01 Optical FC cable, LC-LC, MM-62.5/125, Duplex, LSZH, O.D.=1.8mmx2, 1 Meter IFT-9270CFCCab02 Optical FC cable, LC-LC, MM-62.5/125, Duplex, LSZH, O.D.=1.8mmx2, 5 Meters IFT-9270CFCCab03 Optical FC cable, LC-LC, MM-62.5/125, Duplex,...
  • Page 117 EonStor F16F-R/S4031 Installation and Hardware Reference Manual This page is intentionally left blank. Accessories...
  • Page 118: Appendix C Pinouts

    Appendix C Pinouts 4G FC Connector Pinouts Each of the SFP host or expansion ports is comprised of a case bottom, an EMI case, and a 20-pin host connector. These port sockets receive Small-Form-Factor (SFP) fiber optical and copper-based transceivers. Contact our technical support for an updated list of SFP transceiver modules that have been tested to comply with the sockets.
  • Page 119: Com1 Serial Port Cable

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual high or open MOD_DEF( Module Definition 2: Data line for Serial ID MOD_DEF( Module Definition 1: Clock line for Serial ID MOD_DEF( Module Definition 0: Grounded within the module Rate Select No connection required Loss of signal indication;...
  • Page 120: Com1 Cable: Db9 Audio Jack Y-Cable Pinouts

    Appendix C: Pinouts Figure C-2: Adapter Cable for COM1 - Connector Pinouts CN1 Pin Number Pin Name Ground CN2 Pin Number Pin Name DTR (Shorted) DSR (Shorted) RTS (Shorted) CTS (Shorted) Table C-2: COM1 Adapter Cable CN1 and CN2 Pinout Definitions COM1 Cable: DB9 Audio Jack Y-Cable Pinouts...
  • Page 121: Com2 Serial Port Cable To Ups

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual CN1 Pin Number Pin Name Ground CN2 Pin Number Pin Name DTR (Shorted) DSR (Shorted) RTS (Shorted) CTS (Shorted) Table C-3: COM1 Y-Cable CN1 and CN2 Pinout Definitions COM2 Serial Port Cable to UPS COM2 Cable: Use this cable to connect the COM2 port to a UPS.
  • Page 122: Ift-9011 Null Modem

    Appendix C: Pinouts Ground Table C-4: COM2 Adapter Cable CN1 and CN2 Pinout Definitions IFT-9011 Null Modem A null modem is used for wire-swap and is necessary for connecting COM1 CN2 to a PC serial port. PN: IFT-9011 Figure C-5: Null Modem Pinouts Swap pin 2 and pin 3 Swap pin 4 and pin 6 Swap pin 7 and pin 8...
  • Page 123: Ethernet Port Pinouts

    EonStor F16F-R/S4031 Installation and Hardware Reference Manual Ethernet Port Pinouts Figure C-6: Ethernet Port Pinouts Pin Name Pin Name LAN_TXP LAN_TXN LAN_RXN LAN_RXP Table C-6: Ethernet Port Pinouts Power Connectors IEC-type receptacle. Ethernet Port Pinouts...

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