Infortrend EonStor GS Series Maintenance Manual
  1. Manuals
  2. Brands
  3. Infortrend Manuals
  4. Storage
  5. EonStor GS Series
  6. Maintenance manual

Infortrend EonStor GS Series Maintenance Manual

Hide thumbs Also See for EonStor GS Series:
Table of Contents

Advertisement

Quick Links

EonStor GS Maintenance Guide
This guide provides the procedure of how to maintain EonStor
GS/GSe/GSe Pro/GSa and GSc family storage. The file sharing/storage
provisioning, networking, management, system expansion and
troubleshooting will be step-by-step introduced.
Version: 1.00
Updated: May 2020

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the EonStor GS Series and is the answer not in the manual?

Questions and answers

Related Manuals for Infortrend EonStor GS Series

Summary of Contents for Infortrend EonStor GS Series

  • Page 1 EonStor GS Maintenance Guide This guide provides the procedure of how to maintain EonStor GS/GSe/GSe Pro/GSa and GSc family storage. The file sharing/storage provisioning, networking, management, system expansion and Version: 1.00 troubleshooting will be step-by-step introduced. Updated: May 2020...

  • Page 2: Table Of Contents

    EonStor CS Installation Guide Contents Contents ..............................2 Summary ..............................5 Audience ..............................6 Prologue ............................... 7 System Maintenance ........................... 8 1-1. Firmware Update ......................... 10 1-2. Hardware Components LED Status ..................... 11 1-2.1 Front Panel LED ......................... 12 1-2.2 Power Supply Unit (PSU) LED....................22 1-2.3 Controller Panel LED ........................
  • Page 3 EonStor CS Installation Guide 1-7.2 Block-level Channel: ........................54 1-7.3 Management Network:........................ 55 1-8. Faulty Hardware Component Replacement ................. 57 1-8.1 How to replace Drives......................... 58 1-8.2 How to replace CBM ........................65 1-8.3 How to replace a Controller ......................66 1-8.4 How to replace a Memory Module (DIMM)..................
  • Page 4 EonStor CS Installation Guide 2-4.1 Rsync ............................148 2-4.2 Remote Replication ........................151 2-4.3 Automated Storage Tiering ....................... 153 2-4.4 Docker ............................155 2-4.5 SSD cache ..........................157 2-4.6 Snapshot ..........................160 2-4.7 EonCloud Gateway ........................162 Legal Disclaimer and Information ......................163 Trademarks ............................

  • Page 5: Summary

    EonStor CS Installation Guide Summary For those who are going to use EonStor GS/GSe/GSe Pro/GSa and GSc after the installation process, this guide can help you maintain the system with step-by-step tutorial. In this guide, we separate into several chapters: ...

  • Page 6: Audience

    EonStor CS Installation Guide Audience This guide is intended for the Infortrend partners, customers, and employees who are going to use/manage and maintain EonStor GS/GSe/GSe Pro/GSa and GSc. page 6 / 165 Installation Guide...

  • Page 7: Prologue

    EonStor CS Installation Guide 0. Prologue Use this Guide if you have any questions on GS/GSe/GSe Pro/GSa/GSc/GSi. System Maintenance Firmware upgrade procedure for enhancement, new features, and bug fix. If you see the abnormal LED status shown on GS hardware or events on EonOne, how to identify the conditions and troubleshoot.

  • Page 8: System Maintenance

    When storage front end LED, drive tray LED or EonOne event has abnormal status, check here for more information 1-3. General GS Status Checking Outline the process for using EonOne to monitor GS status and how to use Infortrend Service Guide to do the troubleshooting 1-4. Individual Drive Status Checking Outline the step for monitoring the drive status and how to maintain the drive based on different status.
  • Page 9 EonStor CS Installation Guide 1-7. Network Status Checking Outline the step for checking the status for file level, block level host and management interface. 1-8. Faulty Hardware Components Replacement Replace the hardware components for EonStor GS, including PSU and FAN, Controller, DIMM(Memory Module), Host Board, CBM(Cache Backup module) and drives.

  • Page 10: Firmware Update

    EonStor CS Installation Guide 1-1. Firmware Update Please go to Infortrend Official Website > Product Service, register your product and go to firmware download page to download the new firmware. When performing the firmware update, please go to EonOne’s Settings > Update & security >...

  • Page 11: Hardware Components Led Status

    EonStor CS Installation Guide 1-2. Hardware Components LED Status In This Section How to monitor the GS hardware components including enclosure, Power Supply Unit (PSU), cooling module, controller, host interface, and drives. What actions you should take based on abnormal hardware components status.

  • Page 12: 1-2.1 Front Panel Led

    EonStor CS Installation Guide 1-2.1 Front Panel LED The following table shows the status of GS front panel LED, the system works normally with , and remaining green. GS front panel LED Number LED Name Service Power Cooling Module status Temperature status System fault GSe Pro 100/200 series front panel LED...
  • Page 13 EonStor CS Installation Guide Number LED Name System status Temperature status page 13 / 165 Installation Guide...
  • Page 14 EonStor CS Installation Guide For GS front panel LED Please refer to the following six different abnormal LED status and troubleshooting instructions. Abnormal LED status: 1 Troubleshooting Flow Chart Abnormal LED status: 2 page 14 / 165 Installation Guide...
  • Page 15 EonStor CS Installation Guide Troubleshooting Flow Chart Abnormal LED status: 3 page 15 / 165 Installation Guide...
  • Page 16 EonStor CS Installation Guide Troubleshooting Flow Chart Abnormal LED status: 4 page 16 / 165 Installation Guide...
  • Page 17 EonStor CS Installation Guide Troubleshooting Flow Chart Abnormal LED status: 5 page 17 / 165 Installation Guide...
  • Page 18 EonStor CS Installation Guide Troubleshooting Flow Chart Abnormal LED status: 6 page 18 / 165 Installation Guide...
  • Page 19 EonStor CS Installation Guide Troubleshooting Flow Chart page 19 / 165 Installation Guide...
  • Page 20 EonStor CS Installation Guide For GSe Pro 100/200 series front panel LED Please refer to following about what to do when you see the LED lights are amber. LED name Color Description The system is ready. The system is booting up or shutting down. System The device encounters critical errors.
  • Page 21 EonStor CS Installation Guide A fan failure occurred. Please replace the faulty fan. The internal temperature is normal and within the safety threshold. The internal temperature exceeds the safety threshold. Temperature Please check if the environmental temperature is too high or if anything is covering the rear opening. Adjust the environmental temperature or remove the covering thing.

  • Page 22: 1-2.2 Power Supply Unit (Psu) Led

    When the power supply LED shows amber light, please refer to the following table to identify the situation of the GS. Please replace the faulty module. When you see the LED lights are amber and flashing, please check if there is any high temperature environmental issue. Kindly contact Infortrend if you still cannot solve the issue.
  • Page 23 EonStor CS Installation Guide PSU LED (for GS 3060/5100/5200 and GSa 5100/5200) Color/Status Description The system is connected to the power source, but the system is not turned on. The PSU is operating normally.  The PSU is faulty.  Over Voltage Protection (OVP)/ Over Power Protection (OPP)/ Over Current Protection (OCP) is activated.
  • Page 24 EonStor CS Installation Guide Color/Status Description The system is connected to the power source, but the system is not turned on. The PSU is operating normally.  The PSU is faulty.  Over Voltage Protection (OVP)/ Over Power Protection (OPP)/ Over Current Protection (OCP) is activated. ...

  • Page 25: 1-2.3 Controller Panel Led

    EonStor CS Installation Guide 1-2.3 Controller Panel LED Please refer to the following table to check what each LED represents. PSU LED (for GS/GSe/GSc 1000/2000/3000/4000 series and GSe Pro 3000 series) Number LED Name Color/Status Description A controller is operating normally. ...
  • Page 26 EonStor CS Installation Guide reading is abnormal (out of 0 to 35°C range).  The supercapacitor is not present. The cached data is being transferred to the FBM after a power outage. Once the transfer is done, all LEDs will turn off. This signal is local to each controller.

  • Page 27: 1-2.4 Host Interface Led

    EonStor CS Installation Guide 1-2.4 Host Interface LED The following tables show the different host interfaces network status including 1Gb/s management port, on-board 10Gb/s and 1GB/s iSCSI interface port, host board with 8Gb/s, 16Gb/s Fibre interfaces, 12Gb SAS interfaces and 10GbE interfaces. Please see following GS unit and on-board interface combinations: Fibre JBOD...
  • Page 28 EonStor CS Installation Guide GSe Pro 1000 series GSe Pro 3000 series 1GbE Management Port (RJ-45) LEDs Number LED Name Color/Status Description 1Gb connection is established. Speed 10/100Mb connection is established. A connection is established. Link/Active Data I/O is ongoing. No connection is established.
  • Page 29 EonStor CS Installation Guide Less than 4 PHY links are connected (at least one 1 of the 4 PHYs links has failed). All 4 PHYs links are offline. Note: Lighting icon means the color LED is flashing. 10GbE Port (RJ-45) LEDs Number LED Name Color/Status...
  • Page 30 EonStor CS Installation Guide Number LED Name Color/Status Description A connection is established. Link/Active Data I/O is ongoing. No connection is established. 16Gb connection is established. 8Gb connection is established Speed 4Gb or slower connection is established. Note: Lighting icon means the color LED is flashing. 16Gb Fibre Port (SFP+) LEDs Number LED Name...
  • Page 31 EonStor CS Installation Guide Number Color/Status Description 16G / 8G Fibre Channel 16G Fibre Channel mode 16G / 8G Fibre Channel 8G Fibre Channel mode 10G Ethernet 10G Ethernet mode LED Name Color/Status Description A connection is established. Link/Active No connection is established. 16G Fibre 8G Fibre LED Name...
  • Page 32 EonStor CS Installation Guide JB 3060L LEDs JB 3060 (3 drawers) LEDs LED Name Color/Status Description All 4 PHYs are validly linked. Link/Active One of the 4 PHYs links has failed All 4 PHYs links are offline. 12Gb link speed. Speed 6 / 3Gb link speed.
  • Page 33 EonStor CS Installation Guide page 33 / 165 Installation Guide...

  • Page 34: 1-2.5 Drive Tray Led

    EonStor CS Installation Guide 1-2.5 Drive Tray LED There are two LEDs on the tray that indicate the status of drives. Note!  4U60bays model drive trays is covered by the enclosure. There is no LED for it’s Drive status, please monitor the disk status via EonOne.

  • Page 35: General Gs Status Checking

    When the GS contains encountered controller or drives failure Error You can check if the event logs show any relating events. You can follow the actions that Service Guide provides. Contact Infortrend if you cannot solve your issue. page 35 / 165 Installation Guide...

  • Page 36: 1-3.2 Summary Of The Volumes, Shared Folders, Users And Cloud Storage

    EonStor CS Installation Guide 1-3.2 Summary of the volumes, Shared folders, Users and Cloud storage You can see your total number of volumes, Shared folders, Users and Cloud storage. page 36 / 165 Installation Guide...

  • Page 37: 1-3.3 Event Log

    EonStor CS Installation Guide 1-3.3 Event log You can see the event logs on the Overview. If you received any warning or error, please refer to the Service Guide about what action you should take to solve the problem. When you see any abnormal event on the Overview, please refer to the Service Guide to figure out the next action. 1.
  • Page 38 EonStor CS Installation Guide Message Logical drive member drive failed 1st Line Message Old Message ID:%.1x Logical Drive ALERT: CHL:%.1d ID:%.1d Drive Failure Cause Specific member drive of logical drive failed. 1. User removed the drive. 2. Drive failed. 3. Backplane connection issue. Action 1.

  • Page 39: 1-3.4 How To Export Diagnostic Logs

    EonStor CS Installation Guide 1-3.4 How to export diagnostic logs 1. Please go to Settings > System > Maintenance. 2. Click the “Export” to export Diagnostic logs. page 39 / 165 Installation Guide...

  • Page 40: Individual Drive Status Checking

    EonStor CS Installation Guide 1-4. Individual Drive Status Checking Please go to EonOne’s Settings > Storage > Drives to check the drive status. CS Drive Status Status Description When there is a drive that was newly-scanned and has not yet written any data New Drive inside.
  • Page 41 EonStor CS Installation Guide  When you met a faulty drive issue, please replace it. Refer to How to replace drives. page 41 / 165 Installation Guide...

  • Page 42: 1-4.1 How To Clear A Reserved Space Of A "Used" Or "Formatted" Drive

    EonStor CS Installation Guide 1-4.1 How to clear a reserved space of a “Used” or “Formatted” Drive When you see “Used” and “Formatted”, you can clear the reserved space in order to use the drive as a new LD member. 1.
  • Page 43 EonStor CS Installation Guide 4. Select the drive(s) which you want to clear the reserved space for and click Clean. 5. After the process completed, the drive will become “New drive” page 43 / 165 Installation Guide...
  • Page 44 EonStor CS Installation Guide page 44 / 165 Installation Guide...

  • Page 45: 1-4.2 How To Rebuild A Drive

    EonStor CS Installation Guide 1-4.2 How to rebuild a drive You may see “Failed” or “Exiled” when there is a failed drive. Please replace the faulty drive if you meet any hardware component issue. Normally, when you plug in the new drive, GS will start rebuilding. You can also manually perform the rebuilding process via the following instructions, please note that it is necessary to clear the reserved space of an Exiled drive before rebuilding.
  • Page 46 EonStor CS Installation Guide 6. You will see the Degraded LD start to rebuild and see the rebuilding process of the drive. page 46 / 165 Installation Guide...

  • Page 47: Individual Pool Status Checking

    EonStor CS Installation Guide 1-5. Individual Pool Status Checking Go to EonOne’s Settings > Storage > Pools to check a pool status, the following table shows the pool status. CS Node Status Status Description On-line The pool is working normally Off-line The GS was shut down or there is an LD fatal failure.

  • Page 48: Individual Volume Status Checking

    EonStor CS Installation Guide 1-6. Individual Volume Status Checking Go to EonOne’s Settings > Storage > Volume to check the Volume status Disk Pool Status Status Description The volume works normally. Deleting The volume is deleting. page 48 / 165 Installation Guide...

  • Page 49: Network Status Checking

    EonStor CS Installation Guide 1-7. Network Status Checking 1-7.1 File-level Channel: 1. Go to EonOne’s Settings > Access > Channel & network to check the file-level network connection, you can set the IP address, subnet mask, and Default gateway by clicking Edit. Network Status Checking Color Description...
  • Page 50 EonStor CS Installation Guide 3. Select the command. Here we select Ping, for example. 4. You can click Available arguments to check the command-line switches page 50 / 165 Installation Guide...
  • Page 51 EonStor CS Installation Guide 5. Fill in IP, take Google Public DNS 8.8.8.8 as example, click Test. 6. Click Stop, the test result will be printed out in the Output. page 51 / 165 Installation Guide...
  • Page 52 EonStor CS Installation Guide page 52 / 165 Installation Guide...
  • Page 53 EonStor CS Installation Guide page 53 / 165 Installation Guide...

  • Page 54: 1-7.2 Block-Level Channel

    EonStor CS Installation Guide 1-7.2 Block-level Channel: 1. Go to EonOne’s Settings > Access > Channel & network to check the file-level network connection, you can set the IP address, subnet mask and Default gateway by clicking Edit. Network Status Checking Color Description The block-level channel links up and works normally.

  • Page 55: 1-7.3 Management Network

    EonStor CS Installation Guide 1-7.3 Management Network: 1. Go to EonOne’s Settings > Access > Channel & network, here you can set the IP address, subnet mask, and Default gateway for the management port. Network Status Checking Color Description The management channel links up and works normally. The management channel links down.
  • Page 56 EonStor CS Installation Guide 3. Contact your reseller if you need to replace the faulty hardware component, like cables or SFP+ modules. Contact Infortrend if you still cannot solve the issue after taking the above actions. page 56 / 165...

  • Page 57: Faulty Hardware Component Replacement

    1-8. Faulty Hardware Component Replacement When you encountered any hardware issue, please contact our technical support team for analysis. Once it has been confirmed as a hardware issue, Infortrend will help to check if the GS is within warranty or not. ...

  • Page 58: 1-8.1 How To Replace Drives

    EonStor CS Installation Guide 1-8.1 How to replace Drives Please contact your reseller when there is a hardware component that needs to be replaced. You may need to identify the faulty hard drive via using drive tray LED or EonOne. 3.5”...
  • Page 59 EonStor CS Installation Guide Type 2. Screws on tray’s sides 3. Install the replacement hard drive to the drive tray and insert the assembled hard drive and drive tray to the bay with the spring handle open. Close the spring handle when the tray is fully inserted to the bay. page 59 / 165 Installation Guide...
  • Page 60 EonStor CS Installation Guide 2.5” Drive Tray Model (2U25) 1. When the faulty hard drive is located, push the release button to eject the drive tray, wait for around 30 seconds for the drive to spin down and then pull out the tray using the spring handle. 2.
  • Page 61 EonStor CS Installation Guide 4. Insert the assembled hard drive and drive tray to the bay with the spring handle open. Close the spring handle when the tray is fully inserted to the bay. page 61 / 165 Installation Guide...
  • Page 62 EonStor CS Installation Guide 3.5” Drive Tray Model (4U 60-bay) 1. When the faulty hard drive is located, open the top cover of the enclosure. Look for the defective hard drive, pull up the handle plate (A) and remove the drive and tray (B). 2.
  • Page 63 EonStor CS Installation Guide page 63 / 165 Installation Guide...
  • Page 64 EonStor CS Installation Guide page 64 / 165 Installation Guide...

  • Page 65: 1-8.2 How To Replace Cbm

    EonStor CS Installation Guide 1-8.2 How to replace CBM Note! Please note that all GSe and GSe Pro series models do not include CBM to replace. 1. Please contact your reseller when there is a hardware component that needs to be replaced. 2.

  • Page 66: 1-8.3 How To Replace A Controller

    EonStor CS Installation Guide 1-8.3 How to replace a Controller Please contact your reseller when there is a hardware component that needs to be replaced. 2U 24/ 2U 25/ 2U 12/ 3U 16/ 4U 24-bay form factor model Please shut down and power off the faulty node. Disconnect all cables on the faulty controller and remove it, insert the new one, and power on the GS.
  • Page 67 EonStor CS Installation Guide Insert the replacement carefully into controller module slot (A). Push the ejection levers upward (indicated by the blue arrows) and fasten the retention screw on the ejection levers (B). The controller module will automatically ease out of the controller module bay. Note! The new controller would be set as factory default before shipping.
  • Page 68 EonStor CS Installation Guide 4U 60-bay form factor model Please shut down the faulty node before replacing it. Disconnect all cables on the faulty controller and remove it, insert the new one and power on the GS. To remove the faulty controller, you need to unfasten the retention screw, hold the rim, and pull the controller out of the enclosure.
  • Page 69 EonStor CS Installation Guide 1U 4/ 2U 8-bay form factor model Please shut down and power off the faulty node. Disconnect all cables on the faulty controller and remove it, insert the new one and power on the GS. To remove the faulty controller, loosen the screw that secures the control module’s ejection levers and push the ejection levers downwards (indicated by the blue arrows).
  • Page 70 EonStor CS Installation Guide Reattach all the cables and power up the system. Note! The new controller would be set as factory default before shipping. You may still see failed node showing on display, please go to Settings and Node replacement to replace the failed node. Please go to Storage balancing to rebalance data from the remaining node to the new node.
  • Page 71 EonStor CS Installation Guide 4U form factor model Please shut down the faulty node before replacing it. Disconnect all cables on the faulty controller and remove it, insert the new one, and power on the GS. To remove the faulty controller, you have to remove the front cover. Push the controller release button to release the ejection handles.
  • Page 72 EonStor CS Installation Guide Pull the handles and remove the controller from the enclosure. Insert the replacement carefully until you feel the contact resistance when the board edge connectors are engaging the backplane. Lock back the front cover. Kindly note that the new controller would be set as factory default before shipping.

  • Page 73: 1-8.4 How To Replace A Memory Module (Dimm)

    EonStor CS Installation Guide 1-8.4 How to replace a Memory Module (DIMM) Please refer to how to remove controller before replacing DIMM. The controller comes with pre-installed DRAM module(s). You can upgrade or replace it when the bundled module malfunctions. Please contact your reseller when there is a hardware component that needs to be replaced.

  • Page 74: 1-8.5 How To Replace A Host Board

    EonStor CS Installation Guide 1-8.5 How to replace a Host Board 1. Please contact your reseller when there is a hardware component that needs to be replaced. 2. Before replacing the host board, please take into consideration:  A controller/host board downtime would be needed if you replace a host board. ...
  • Page 75 EonStor CS Installation Guide page 75 / 165 Installation Guide...

  • Page 76: 1-8.6 How To Replace A Psu And A Cooling Module (Fan)

    EonStor CS Installation Guide 1-8.6 How to replace a PSU and a cooling module (FAN) The GS 2000/3000/4000/5000 series redundant models have two redundant, hot-swappable PSUs that provide power and built with a cooling fan that helps with the airflow, providing an efficient ventilation. Please contact your reseller when there is a hardware component that needs to be replaced.
  • Page 77 EonStor CS Installation Guide Remove the faulty PSU and insert a replacement. Carefully push the replacing PSU until you feel the contact resistance when the board edge connectors are engaging the backplane. page 77 / 165 Installation Guide...
  • Page 78 EonStor CS Installation Guide PSU/Cooling Module for 1U 4/ 2U 8-bay form factor model The following table shows the PSU/Cooling module components. PSU/Cooling Module for 1U 4/ 2U 8-bay form factor model Number LED Name Extraction Handle Cooling Module Latch PSU Status LED Power Socket Turn the switch to the off position and unplug the power cord.
  • Page 79 EonStor CS Installation Guide 1U model 2U model To remove the PSU module, flip the latch (shown in blue) and hold the handle (shown in red). Gently pull the PSU out from the system. Insert the replacement module. Make sure the extraction handle is pointing outwards. Push the replacement PSU into the chassis, and when you feel the contact resistance, push the PSU module and it should engage the back-end connectors.
  • Page 80 EonStor CS Installation Guide Reconnect the power cord. Power on the PSU module. page 80 / 165 Installation Guide...
  • Page 81 EonStor CS Installation Guide PSU for 4U 60-bay form factor model The following table shows PSU components PSU for 4U60 bay form factor model Number LED Name Mounting Hole (with a mounted cable tie) PSU Status LED Retention Lever Power Socket Extraction Handle Shut down the system, turn off the PSU, and unplug the power cord.
  • Page 82 EonStor CS Installation Guide Press the retention lever to the left (A), then pull out the extraction handle (B). Hold the extraction handle, then pull gently to remove the PSU from the system. Insert the replacement PSU into the enclosure, then push it gently. When you feel a resistance, push the module to lodge it to the backend connectors.
  • Page 83 EonStor CS Installation Guide Cooling Module for 4U 60-bay form factor model The following table shows PSU components Cooling Module for 4U 60-bay form factor model Number LED Name Mounting Hole (with a mounted cable tie) PSU Status LED Retention Lever Power Socket Extraction Handle Shut down the system, turn off the PSU, and unplug the power cord.
  • Page 84 EonStor CS Installation Guide Press down the retention lever to the left (A), then pull out the extraction handle (B). Insert the replacement PSU into the enclosure, then push it gently. When you feel a resistance, push the module to lodge it to the backend connectors. Once lodged, the retention lever clicks back into place.
  • Page 85 EonStor CS Installation Guide Cooling Module for 4U 60-form factor model The following table shows Cooling Module Cooling Module for 4U 60-bay form factor model Number LED Name Extraction Handles Cooling Fans Shut down the system, turn off the PSU, then unplug the power cord. Push the two release buttons to dislodge the cover from the enclosure.
  • Page 86 EonStor CS Installation Guide From inside the enclosure, loosen the thumb screws that secure the cooling module to the enclosure. Use the extraction handles and pull out the cooling module from the enclosure. page 86 / 165 Installation Guide...
  • Page 87 EonStor CS Installation Guide Insert the replacement cooling module into the enclosure. Tighten the thumb screws to secure the cooling module to the enclosure. Close the top cover of the enclosure. Connect the power cord. 10. Turn on the system. page 87 / 165 Installation Guide...
  • Page 88 EonStor CS Installation Guide Cooling Module for 4U form factor model The following table shows Cooling Module Cooling Module for 4U form factor model Number LED Name Extraction Handles Cooling Fans Shut down the system, turn off the PSU, and then unplug the power cord. Remove the front cover from the enclosure.
  • Page 89 EonStor CS Installation Guide Loosen the screws of the cooling module that needs replacement (A), open both handles to the opposite side (B), then pull to remove the cooling module from the enclosure (C). Orient and align the replacement cooling module to the slot, then insert it to the enclosure. page 89 / 165 Installation Guide...
  • Page 90 EonStor CS Installation Guide Tighten the thumb screws to secure the newly-replaced cooling module to the enclosure. page 90 / 165 Installation Guide...

  • Page 91: Operation

    EonStor CS Installation Guide 2. Operation In This Section How to manage, setting the file sharing, network and data service for GS/GSe/GSe Pro/GSa and GSc storage system. Contents 2-1. Network Outline the GS network architecture and network feature setup procedure, including trunk group, SMB Multi-Channel, and Jumbo Frame.

  • Page 92: Network

    EonStor CS Installation Guide 2-1. Network In This Section Outline the GS network architecture and network feature setup procedure, including trunk group, SMB Multi-Channel, and Jumbo Frame. Contents 2-1.1 Management Network How to setup the management connection. 2-1.2 Data Access Network How to setup the data access connection.

  • Page 93: 2-1.1 Management Network

    EonStor CS Installation Guide 2-1.1 Management Network You can change the default management port IP to your desired IP, and access the GS management GUI with the new IP. 1. Go to Settings > Access > Channel & network. 2. Set the new management IP and click OK. page 93 / 165 Installation Guide...

  • Page 94: 2-1.2 Data Access Network

    EonStor CS Installation Guide 2-1.2 Data Access Network The following is going to guide you how to set up the internal network. 1. Go to Settings > Access > Channel & network. 2. Click the channel that you are going to set up. Click Edit. 3.
  • Page 95 EonStor CS Installation Guide 4. Click OK when you finish setting the internal network. 5. Please note that it is necessary to reboot the unit after switched network service type. page 95 / 165 Installation Guide...

  • Page 96: 2-1.3 Trunk Group

    EonStor CS Installation Guide 2-1.3 Trunk Group With the help of a trunk group, you can aggregate multiple channels as 1 to increase the total bandwidth, thus, to provide higher performance for multiple clients and network failure tolerance. Note: If you are trying to trunk channels with LACP, please make sure that your switch supports IEEE 802.3ad. 1.
  • Page 97 EonStor CS Installation Guide 6. Click Next, the summary of your setting will be shown on the display. Click Apply to finish the settings. page 97 / 165 Installation Guide...

  • Page 98: 2-1.4 Smb Multi-Channel

    EonStor CS Installation Guide 2-1.4 SMB Multi-Channel With the help of SMB Multi-Channel, you can aggregate multiple channels to increase the total bandwidth, thus, to provide higher performance for a single client and also to increase network failure tolerance. 1. Go to Settings > Access > Network services. Check on the Support creating multiple connections over SMB.

  • Page 99: 2-1.5 Jumbo Frame

    EonStor CS Installation Guide 2-1.5 Jumbo Frame By changing of the frame size for each data package, better performance for client side can be provided. Note! After changing the frame size, make sure that the switch’s frame size setting is identical − the frame size cannot be smaller than GS’s frame size.

  • Page 100: Management

    EonStor CS Installation Guide 2-2. Management In This Section Outline of the management process for storage components, including drive, pool, volume, shared folder and user/ user group. Contents 2-2.1 Drive Introducing where you can check the drive status and some advanced setting such as how to set up spare drive.

  • Page 101: 2-2.1 Drive

    EonStor CS Installation Guide 2-2.1 Drive You can manage the Drives in GS via EonOne Settings > Storage > Drives You can manage the Drives with the following actions: Copy & Replace: Copy and replace is the manual process of copying the data from a source drive to a target drive, then proceeding replacement of the source drive.
  • Page 102 EonStor CS Installation Guide Copy & Replace Please follow the instructions on how to copy and replace a member drive of a logical drive. 1. Go to Setting > Storage > Drives 2. Select the drives which are going to be replaced. 3.
  • Page 103 EonStor CS Installation Guide Mange Spare Drive: You may assign a spare drive to a logical drive with an equal or smaller block number, but you should not do the reverse. You can find a summary of the disk pool’s information. 1.
  • Page 104 EonStor CS Installation Guide Name Description A local spare drive is dedicated to a logical drive. It can be used for replacing any Local spare of the member drives, even across subsystem enclosures, but it cannot be used for a different logical drive, even if that logical drive resides in the same enclosure. A global spare drive is not dedicated to a specific logical drive.
  • Page 105 EonStor CS Installation Guide Read/Write test: You can run the read/write test of the new drive: 1. Go to Settings > Storage > Drive 2. Select the drive and Click Read/Write test. 3. Choose the test mode and start it. page 105 / 165 Installation Guide...
  • Page 106 EonStor CS Installation Guide page 106 / 165 Installation Guide...

  • Page 107: 2-2.2 Pool

    EonStor CS Installation Guide 2-2.2 Pool A Pool is a logical unit that combines the storage resources of one or several logical drives together. On top of the Pool is where you can build the block-level or file-level volumes. You can manage the Pools in GS via EonOne Settings > Storage > Pools You can manage the Pool with the following actions: Add pool: Create a new disk pool.
  • Page 108 EonStor CS Installation Guide Add pool Before building up the volume, it is necessary to build up a pool. 1. Go to Settings > Storage > Pools 2. Click Add pool. 3. Configure the pool settings: page 108 / 165 Installation Guide...
  • Page 109 EonStor CS Installation Guide Manage logical drive This feature allows users to delete folders. 1. Go to Settings > Storage > Pools 2. Select Manage logical drive. 3. You can expand another logical drive, add disk/s, and rebuild the faulty drive. page 109 / 165 Installation Guide...
  • Page 110 EonStor CS Installation Guide Configure pool 1. Go to Settings > Storage > Pools 2. Click Configure pool. 3. You can change the pool name, write policy, and ownership policy here. page 110 / 165 Installation Guide...
  • Page 111 EonStor CS Installation Guide Expand This feature allows users to increase capacity. 1. Go to Settings > Storage > Pools 2. Click More and click Expand pool. 3. Expand the capacity as you want. page 111 / 165 Installation Guide...
  • Page 112 EonStor CS Installation Guide Delete To delete a pool, please 1. Go to Settings > Storage > Pool 2. Click Delete pool page 112 / 165 Installation Guide...

  • Page 113: 2-2.3 Volume

    EonStor CS Installation Guide 2-2.3 Volume Volume is a logical unit that can be designated for block-level or file-level volumes. The storage resources of the Pool can be freely assigned to either function. Users can build both types of volumes on the same Pool.
  • Page 114 EonStor CS Installation Guide Create 1. Go to Settings > Storage > Volumes, click Add volume button. 2. Configure the volume settings: page 114 / 165 Installation Guide...
  • Page 115 EonStor CS Installation Guide Name Description Pool Specify the pool where the new volume(s) can claim space Volume type Select for file-level volume or block-level volume Volume name Enter the volume name Volume Size Specify the volume size for a new volume. Enables thin provisioning.
  • Page 116 EonStor CS Installation Guide Enable WORM Enable WORM (Write Once Read Many) functionalities. Enable the option so that the system does not distinguish folders or files sharing the same name but typed in different cases. Enable case-insensitive file and folder names [Note] Case-insensitive file and folder names is for file-level volumes only Maps the volume to all host ports.
  • Page 117 EonStor CS Installation Guide Configure volume 1. Go to Settings > Storage > Volumes, select the volume and click Configure volume 2. You can change the volume name in the settings. page 117 / 165 Installation Guide...
  • Page 118 EonStor CS Installation Guide page 118 / 165 Installation Guide...
  • Page 119 EonStor CS Installation Guide Map to host Note! It is for block-level volume only. You can perform the LUN mapping while creating the volume or perform the LUN mapping manually. 1. Go to Settings > Storage > Volumes, select a desired volume in the list, and click Map to host button. 2.
  • Page 120 5. Click OK. The list of Host LUN Mapping configuration will appear in the display. 6. Please refer to the following links for detailed information on how to format/mount the block-level volume on host side:  For Windows https://www.infortrend.com/ImageLoader/LoadDoc/868/True/True/Infortrend%20document  For Linux https://www.infortrend.com/ImageLoader/LoadDoc/385/True/True/Infortrend%20document page 120 / 165...
  • Page 121 EonStor CS Installation Guide Expand 1. Go to Settings > Storage > Volume, select the volume in the list, and click Expand volume button. You can expand the capacity of the volume. page 121 / 165 Installation Guide...
  • Page 122 EonStor CS Installation Guide Delete 1. Go to Settings > Storage > Volumes 2. Select the volume and click Delete volume page 122 / 165 Installation Guide...

  • Page 123: 2-2.4 Shared Folder

    EonStor CS Installation Guide 2-2.4 Shared folder You can manage the shared folders in GS via EonOne Settings > Privilege > Shared folders You can manage the Shared folders with the following actions: Create: Add a shared folder on a file-level volume. Edit: Setup a shared folder.
  • Page 124 EonStor CS Installation Guide Create After creating the Volume on GS, you can create a shared folder for file sharing purpose via different protocol (CIFS/SMB, NFS, FTP etc.). 1. Go to Settings > Privilege > Shared folders 2. Click Add to create a new shared folder. 3.
  • Page 125 EonStor CS Installation Guide Choose the volume that stores the folder’s directory. The volume Location must have file system enabled when created. Enable or disable a recycle bin for this shared folder. This option is Recycle bin only available when CIFS/SMB is selected. page 125 / 165 Installation Guide...
  • Page 126 EonStor CS Installation Guide Edit 1. Go to Settings > Privilege > Shared folders 2. Select a desired folder in the list. 3. Click Edit button to change the settings. 4. You can change the folder name, edit the access permission for different user/user group. page 126 / 165 Installation Guide...
  • Page 127 EonStor CS Installation Guide page 127 / 165 Installation Guide...
  • Page 128 EonStor CS Installation Guide Quota/Access Permission Quota This feature allows users to configure folder permission. 1. Go to Settings > Privilege > Shared folder. 2. Select a desired folder in the list. 3. Click Edit and select Permission tab to assign the folder-access permissions to local/domain users and groups.
  • Page 129 EonStor CS Installation Guide 1. Go to Settings > Privilege > Shared folder. 2. Select a desired folder in the list. 3. Click Edit and select Quota tab to assign the folder-access permissions to local/domain users and groups. page 129 / 165 Installation Guide...
  • Page 130 EonStor CS Installation Guide Delete This feature allows users to delete folders. 1. Go to Settings > File system > Shared folders 2. Select a desired folder in the list and click a Delete button. page 130 / 165 Installation Guide...

  • Page 131: 2-2.5 User/ User Group

    EonStor CS Installation Guide 2-2.5 User/ User Group You can manage the Users and User groups in GS via EonOne Settings > Privilege You can manage the users and user groups in GS with the following actions: Create local user/user groups: Create a local user and user group.
  • Page 132 EonStor CS Installation Guide Create local user/user groups Create a Local User: 1. Go to Settings > Privilege > Users. 2. Go to the top left menu and select Local users. 3. Click Add to add a new user. 4. Go to the General tab and provide the user information. Create a Local User group: page 132 / 165 Installation Guide...
  • Page 133 EonStor CS Installation Guide 1. Go to Settings > Privilege > Groups. 2. Go to the top left menu and select Local users. 3. Click Add to add a new user. 4. Go to the General tab and provide the user information. page 133 / 165 Installation Guide...
  • Page 134 EonStor CS Installation Guide Import domain user/user groups The GS can join a Windows Active Directory (AD) domain and a Lightweight Directory Access Protocol (LDAP) domain. After joining a domain, the cluster retrieves information of domain users for management. Note! To add/delete/edit domain users or user groups, go to the domain server to do requirement management.
  • Page 135 EonStor CS Installation Guide Name Description AD server Specify the IP address or domain of the Windows AD server. Select whether to protect the connection with the Windows AD AD security server: None or TLS. Username Specify the administrative username of the Windows AD server. Password Specify the administrative password of the Windows AD server.
  • Page 136 EonStor CS Installation Guide LDAP domain: Name Description LDAP server Specify the IP address of the LDAP server. Select whether to protect the connection with the LDAP server: LDAP Security None or TLS. Specify the LDAP base DN. Base DN Examples: dc=aadomain,dc=aa.local Specify the LDAP root DN.
  • Page 137 EonStor CS Installation Guide page 137 / 165 Installation Guide...
  • Page 138 EonStor CS Installation Guide Edit Local/Domain user/user groups 1. Go to Settings > Privilege > Users. 2. Select a desired user in the list and click Edit button. 3. Edit the user with password, user group, and other settings. page 138 / 165 Installation Guide...
  • Page 139 EonStor CS Installation Guide Password policy 1. Go to Settings > Privilege > Users. 2. Click Password Policy button. 3. Edit the password policy as you want. page 139 / 165 Installation Guide...
  • Page 140 EonStor CS Installation Guide page 140 / 165 Installation Guide...
  • Page 141 EonStor CS Installation Guide Delete Delete a local user: 1. Go to Settings > Privilege > Users. 2. Select a desired user in the list and click Delete. Delete a local user group: page 141 / 165 Installation Guide...
  • Page 142 EonStor CS Installation Guide 1. Go to Settings > Privilege > User groups. 2. Select a desired user group in the list and click Delete. page 142 / 165 Installation Guide...

  • Page 143: System Expansion

    EonStor CS Installation Guide 2-3. System Expansion In This Section Outline of the policy and process for expanding the GS. Contents  Scale-up: Improve storage capacity by connecting several expansion enclosures (JBODs) via back-end disk channel of storage nodes. page 143 / 165 Installation Guide...

  • Page 144: 2-3.1 Scale-Up Policy

    EonStor CS Installation Guide 2-3.1 Scale-up policy  All the drive slots of the new enclosure have to be loaded with disks.  All the nodes in a cluster must be connected to the same form factor of expansion enclosures. ...
  • Page 145 EonStor CS Installation Guide 4. Power on the new expansion enclosure and wait for the storage management GUI EonOne to display the new expansion enclosure. Note! Please follow the power on policy: power on the expansion enclosure/s first and then power on the GS unit.

  • Page 146: Data Services

    EonStor CS Installation Guide 2-4. Data Services In This Section Outline of the GS/GSe/GSe Pro/GSc/GSa family data services, such as Rsync, Remote Replication, Automated Storage Tiering, Docker, SSD Cache, Snapshot, and EonCloud Gateway. Contents 2-4.1 Rsync Introducing how to create the Rsync schedule to sync the data between local and remote shared folders. 2-4.2 Remote Replication Introducing how to create Remote Replication Pair to replicate the data between local and remote volumes.
  • Page 147 EonStor CS Installation Guide 2-4.7 EonCloud Gateway Learning how to build up block-level and file-level EonCloud services with different public cloud providers. page 147 / 165 Installation Guide...

  • Page 148: 2-4.1 Rsync

    EonStor CS Installation Guide 2-4.1 Rsync Rsync protocol allows users to replicate folders and files. Besides replicating the folders between Infortrend GS and GS storage, it also supports 3 party NAS device folder replication via rsync protocol. Go to Settings > Scheduling & Backup > Replication, click Folder replication and create a replication pair.
  • Page 149 EonStor CS Installation Guide Select the source folders you wish to replicate. Select the channel for data transfer. Select Target Type, GS also supports 3rd party via rsync protocol. Fill in IP address, Username and password of target side and Target folder path. The setting of Duplicate ACL settings of the source folder to target will be enabled by default.
  • Page 150 EonStor CS Installation Guide Click Next and set up the schedule. You will see the summary of your rsync settings. Click OK and create the rsync schedule. page 150 / 165 Installation Guide...

  • Page 151: 2-4.2 Remote Replication

    Remote Replication can only be established on iSCSI protocol.  Remote Replication is license required feature, enable the license at Infortrend official website > Product Service > License Service to download the license and upload to both source and target GS model via Central EonOne.
  • Page 152 EonStor CS Installation Guide Select a method for pair creation. Select a source volume. Select a target pool. Configure a replication pair. page 152 / 165 Installation Guide...

  • Page 153: 2-4.3 Automated Storage Tiering

    Note!  Automated Storage Tiering is a feature that requires a license. Enable the license at Infortrend official website > Product Service > License Service by downloading the license and uploading it to the GS model.
  • Page 154 EonStor CS Installation Guide 12. Create a pool after finishing the settings. 13. Go to Settings > Scheduling & Backup > Task list, click Task list and create a tiering schedule. page 154 / 165 Installation Guide...

  • Page 155: 2-4.4 Docker

    Docker is an open-source OS-level virtualization platform that allows users to develop, deploy, and run applications in independent containers. The Docker platform powered by Infortrend comes with a graphic user interface (GUI). The GUI not only streamlines container management, but also features an app store with a set of predefined containers for quick deployment.
  • Page 156 EonStor CS Installation Guide page 156 / 165 Installation Guide...

  • Page 157: 2-4.5 Ssd Cache

    Note!  SSD Cache is a feature requiring a license. Enable the license at Infortrend official website > Product Service > License Service by downloading the license and uploading it to both the source and the target GS model via Central EonOne.
  • Page 158 EonStor CS Installation Guide 3. You will be asked to add new SSD disks into the SSD cache pool if no SSDs have been added into the SSD cache pool before. Select the SSD disks and click Add to proceed. You can see the list of installed SSDs and SSD cache pool information including model name, serial number, and life remaining percentage.
  • Page 159 EonStor CS Installation Guide page 159 / 165 Installation Guide...

  • Page 160: 2-4.6 Snapshot

    EonStor CS Installation Guide 2-4.6 Snapshot Snapshot is a PIT copy of data. Literally, it is a “picture” of what the data looks like instead of a full copy. When a snapshot is initially created, only the data to be modified is copied so the snapshot operation can be completed almost instantly.
  • Page 161 EonStor CS Installation Guide  You can verify the settings and status of snapshot images in the snapshot list. page 161 / 165 Installation Guide...

  • Page 162: 2-4.7 Eoncloud Gateway

    Note!  EonCloud is a feature requiring a license. Enable the license at Infortrend official website > Product Service > License Service by downloading the license and uploading it to both the source and the target GS models via Central EonOne.

  • Page 163: Legal Disclaimer And Information

    Standard Warranty Policy available on the Infortrend website: https://www.infortrend.com/global/Support/terms-conditions Infortrend may from time to time modify, update or upgrade the software, firmware or any accompanying user documentation without any prior notice. Infortrend will provide access to these new software, firmware, or documentation releases from certain download sections of our website or through our service partners.

  • Page 164: Trademarks

    (1) products, software, or options not certified and supported by Infortrend are used; (2) configurations not certified and supported by Infortrend are used; (3) parts intended for one system are installed in another system of different make or model.

  • Page 165: Contact Information

    EonStor CS Installation Guide Contact Information Website For more information of Infortrend’s products and services, visit: https://www.infortrend.com/global/Home Customer Support Contact your system vendor or visit the following support site. http://www.infortrend.com/global/Support/Support page 165 / 165 Installation Guide...

This manual is also suitable for:

Eonstor gse seriesEonstor gse pro seriesEonstor gsa seriesEonstor gsc seriesEonstor gsi seriesEonstor gse pro 100 series ... Show all

Table of Contents

Save PDF