Muting A Call; Putting A Call On Hold - Avaya J169 Manual

Call Operation
• If you are on another call, from the Phone screen, scroll to the line with the incoming call and
press Answer or OK. The phone automatically answers the incoming call and puts the previous
call on hold.
Note:
To automatically display the Phone screen when you receive an incoming call, set the Phone
Screen on Ringing option to Yes.

Muting a call

About this task
While on a call, you can mute the microphone of your phone so that the other party cannot hear
you.
Procedure
1. Press Mute during a call so that the other person on the call cannot hear you.
2. Press Mute again to unmute the call.
Note:
When you mute the call, the Mute button light is on and the top line displays the Mute
icon.

Putting a call on hold

Procedure
1. Select the active line you want to put on hold.
2. Press Hold.
Note:
The phone might display a hold timer when you put a call on hold.
3. Press Resume, OK button, or the line button of the held call to retrieve the call. Your
system administrator might have administered the Hold Recall feature, which alerts you
visually and with a priority ring to remind you of a held call after a certain period of time.
March 2018 Using Avaya J169/J179 IP Phones SIP
Comments on this document? infodev@avaya.com
26