Troubleshooting
The print appears tinted
Action
Step 1
Perform Color Adjust.
a
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
For non-touch-screen printer models, press
through the settings.
b
Print the document.
Does the print appear tinted?
Step 2
a
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color
Balance
For non-touch-screen printer models, press
through the settings.
b
Adjust the settings.
c
Print the document.
Does the print appear tinted?
Contacting customer support
Before contacting customer support, make sure to have the following information:
•
Printer problem
•
Error message
•
Printer model type and serial number
Go to
http://support.lexmark.com
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
to navigate
to navigate
to receive e‑mail or chat support, or browse through the library of manuals,
Yes
No
Go to step 2.
The problem is
solved.
Contact
customer
The problem is
support.
solved.
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