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Lexmark CS310n User Manual

Cs310 series
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Table of Contents
CS310 Series
User's Guide
November 2013
www.lexmark.com
Machine type(s):
5027
Model(s):
210, 230

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  Summary of Contents for Lexmark CS310n

  • Page 1 CS310 Series User's Guide November 2013 www.lexmark.com Machine type(s): 5027 Model(s): 210, 230...
  • Page 2: Table Of Contents

    Contents Contents Safety information..................5 Learning about the printer................7 Finding information about the printer......................7 Selecting a location for the printer......................8 Printer configurations..........................9 Using the printer control panel.......................10 Understanding the colors of the Sleep button and indicator lights............11 Using the Embedded Web Server......................11 Additional printer setup................12 Installing internal options........................12 Installing hardware options........................16...
  • Page 3 Contents Printing from a mobile device.........................48 Canceling a print job..........................48 Understanding the printer menus..............49 Menus list..............................49 Supplies menu............................49 Paper menu.............................50 Reports menu............................60 Network/Ports............................61 Security menu............................67 Settings menu............................68 Saving money and the environment............84 Saving paper and toner...........................84 Saving energy............................85 Recycling..............................88 Securing the printer...................90 Statement of Volatility..........................90 Erasing volatile memory..........................90 Erasing non‑volatile memory........................90...
  • Page 4 Contents Restoring factory default settings......................118 Clearing jams....................119 Avoiding jams............................119 Understanding jam messages and locations..................120 Jam, manual feeder [251.xx].........................122 Jam, Multipurpose feeder [250.xx].......................122 Jam, standard bin [203.xx]........................124 Jam, front door [20y.xx]........................124 Jam, duplex area. Open front door. [23y.xx]..................125 Jam, fuser. Open front door. [202.xx]....................126 Jam, tray [x] [24y.xx]..........................128 Troubleshooting..................130 Understanding the printer messages....................130...
  • Page 5: Safety Information

    Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
  • Page 6 Safety information CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. SAVE THESE INSTRUCTIONS.
  • Page 7: Learning About The Printer

    Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available at • Connecting the printer http://support.lexmark.com. • Installing the printer software Additional setup and instructions for using the printer: User's Guide and Quick Reference Guide—The guides may be available on the Software and Documentation CD.
  • Page 8: Selecting A Location For The Printer

    Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
  • Page 9: Printer Configurations

    Learning about the printer Right side 152.4 mm (6 in.) Front 508 mm (20 in.) Left side 76.2 mm (3 in.) Rear 101.6 mm (4 in.) 254 mm (10 in.) Printer configurations...
  • Page 10: Using The Printer Control Panel

    Learning about the printer Printer control panel Standard bin 250-sheet tray (Tray 1) Manual feeder Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2) Using the printer control panel Use the Menus button Open the menus. Notes: • The menus are available only when the printer is in Ready state. •...
  • Page 11: Understanding The Colors Of The Sleep Button And Indicator Lights

    Learning about the printer Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition. Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing.
  • Page 12: Additional Printer Setup

    Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 13 Additional printer setup An optional memory card can be purchased separately and attached to the controller board. Access the controller board at the back of the printer. Note: This task requires a flat‑head screwdriver. Turn the screws counterclockwise to remove them. Slightly open the controller board access cover, and then shift to the right to remove it.
  • Page 14 Additional printer setup Locate the memory card connector on the controller board. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Unpack the memory card.
  • Page 15 Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push it into the controller board wall until it clicks into place.
  • Page 16: Installing Hardware Options

    Additional printer setup Reattach the cover. Turn the screws clockwise to lock the cover. Installing hardware options Order of installation CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 17 Additional printer setup CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 18: Attaching Cables

    Additional printer setup Install the dust cover. Note: When the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see “Adding available options in the print driver”...
  • Page 19: Setting Up The Printer Software

    Additional printer setup Use the USB printer port Connect the printer to a computer. Ethernet port Connect the printer to a network. USB port Attach an optional wireless network adapter. Printer power cord socket Connect the printer to a properly grounded electrical outlet. Setting up the printer software Installing the printer Obtain a copy of the software installer package.
  • Page 20: Networking

    Additional printer setup Networking Notes: • Purchase a MarkNet N8352 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. •...
  • Page 21 Additional printer setup • Security Method—There are four basic options for Security Method: – WEP key If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key. –...
  • Page 22: Connecting The Printer To A Wireless Network Using The Printer Software

    • Install the printer on additional network computers. Installing the Wireless Setup Assistant Go to the Lexmark Web site at http://support.lexmark.com. Download the latest Wireless Setup Assistant application. Double‑click the downloaded software installer package. Follow the instructions on the computer screen.
  • Page 23: Verifying Printer Setup

    Additional printer setup • Make sure a wireless network adapter installed in your printer is attached and working properly. From the Finder, navigate to: Applications > select your printer folder Double‑click Wireless Setup Assistant, and then follow the instructions on the computer screen. Note: If you encounter problems while running the application, then click Connecting the printer to a wireless network using the Embedded Web Server Before you begin, make sure that:...
  • Page 24: Printing A Menu Settings Page

    Additional printer setup Printing a menu settings page Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly. Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings. When you select and save other settings from the menus, they replace the factory default settings as user default settings.
  • Page 25: Loading Paper And Specialty Media

    Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, “Avoiding jams” on page 119 “Storing paper” on page Setting the paper size and type From the printer control panel, navigate to: >...
  • Page 26 Loading paper and specialty media Squeeze, and then slide the width guide tab to the correct position for the paper you are loading. Squeeze, and then slide the length guide tab to the correct position for the paper you are loading.
  • Page 27 Loading paper and specialty media Notes: • Use the paper size indicators on the bottom of the tray to help position the guides. • If the paper is longer than letter‑size paper, then push the length guide and the length guide tab to extend it. Flex the sheets back and forth to loosen them, and then fan them.
  • Page 28: Loading The 650-Sheet Duo Tray

    Loading paper and specialty media Load the paper stack with the recommended printable side faceup. Insert the tray. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.
  • Page 29: Loading The Multipurpose Feeder

    Loading paper and specialty media Length guide tab Paper size indicator Width guide tab Loading the multipurpose feeder Push the multipurpose feeder latch to the left.
  • Page 30 Loading paper and specialty media Open the multipurpose feeder. Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Prepare the paper for loading. • Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 31 Loading paper and specialty media Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. Locate the maximum paper fill indicator and tab. Note: Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides.
  • Page 32: Loading The Manual Feeder

    Loading paper and specialty media • Load envelopes with the flap side up and against the right side of the paper guide. Notes: • Do not load or close the multipurpose feeder while a job is printing. • Load only one size and type of paper at a time. •...
  • Page 33: Linking And Unlinking Trays

    Loading paper and specialty media • Load envelope with the flap side up and against the right side of the paper guide. Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides. Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.
  • Page 34: Creating A Custom Name For A Paper Type

    Loading paper and specialty media Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
  • Page 35: Configuring A Custom Name

    Loading paper and specialty media Configuring a custom name Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 36: Paper And Specialty Media Guide

    Paper and specialty media guide Paper and specialty media guide Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print a test page on the letterhead being considered for use before buying large quantities. •...
  • Page 37 Paper and specialty media guide Source Printing Printable side Paper orientation Manual feeder One‑sided Facedown Load the sheet with the top edge entering the printer first. Manual feeder Two‑sided Faceup Load the sheet with the bottom edge entering the printer first. Multipurpose feeder One‑sided Facedown...
  • Page 38: Tips On Using Transparencies

    Paper and specialty media guide Source Printing Printable side Paper orientation Multipurpose feeder Two‑sided Faceup Load the sheet with the bottom edge entering the printer first. Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers.
  • Page 39: Paper Guidelines

    Print samples on labels being considered for use before buying large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at http://support.lexmark.com. • Use labels designed specifically for laser printers. •...
  • Page 40: Moisture Content

    Paper and specialty media guide Weight The printer trays can automatically feed paper weights up to 176‑g/m (47‑lb) bond grain long paper. The multipurpose feeder can automatically feed paper weights up to 176‑g/m (47‑lb) bond grain long paper. Paper lighter than 60 g/m (16 lb) might not be stiff enough to feed properly, causing jams.
  • Page 41: Selecting Preprinted Forms And Letterhead

    Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
  • Page 42: Storing Paper

    Paper and specialty media guide Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-equipped to help customers minimize printing and copying waste. In addition, the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices.
  • Page 43: Supported Paper Sizes, Types, And Weights

    Paper and specialty media guide Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the sizes, types, and weights of paper they support. Note: For an unlisted paper size, select the closest larger listed size. Supported paper sizes Note: Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder.
  • Page 44: Supported Paper Types And Weights

    Paper and specialty media guide Paper size and dimension Standard 250‑sheet Optional 650‑sheet duo tray Manual Duplex tray feeder mode 550‑sheet tray Multipurpose feeder Universal 76 x 127 mm (3 x 5 in.) to 216 x 356 mm (8.5 x 14 in.) Universal 148 x 210 mm (5.8 x 8.3 in) to 216 x 356 mm (8.5 x 14...
  • Page 45 Paper and specialty media guide Paper type 250‑sheet tray 650‑sheet duo tray Manual feeder Duplex mode 550‑sheet tray Multipurpose feeder Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x]...
  • Page 46: Printing

    Printing Printing Printing a document Printing a document From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
  • Page 47: Using Max Speed And Max Yield

    Printing Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
  • Page 48: Printing Information Pages

    > Print Fonts > > PostScript Fonts > Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Canceling a print job Canceling a print job from the printer control panel From the printer control panel, press >...
  • Page 49: Understanding The Printer Menus

    The menu items in this menu appear only in network printers or printers connected to print servers. Supplies menu Cyan, Magenta, Yellow, or Black Toner Cartridge Show the status of the cyan, magenta, yellow, or black toner cartridge. Nearly Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported Invalid Region Non‑genuine Lexmark Cartridge...
  • Page 50: Paper Menu

    Show the status of the black or color imaging kit. Nearly Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported Non‑genuine Lexmark Imaging Kit Waste Toner Bottle Show the status of the waste toner bottle. Near Full Replace Missing Maintenance Kit Show the status of the maintenance kit.
  • Page 51 Understanding the printer menus Paper Size/Type menu Tray [x] Size Specify the size of the paper loaded in each tray. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS‑B5 Letter Legal Executive Oficio (Mexico) Folio Universal Tray [x] Type...
  • Page 52 Understanding the printer menus Multipurpose Feeder Size Specify the size of the paper loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to Cassette in order for Letter Multipurpose Feeder Size to appear as a menu.
  • Page 53 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the type of the paper being manually loaded.
  • Page 54: Configure Mp Menu

    Understanding the printer menus Configure MP menu Configure MP Determine when the printer selects paper from the multipurpose feeder. Cassette Notes: Manual • Cassette is the factory default setting. Cassette configures the First multipurpose feeder as the automatic paper source. •...
  • Page 55 Understanding the printer menus Glossy Texture Specify the relative texture of the glossy paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Labels Texture Specify the relative texture of the labels loaded. Smooth Note: Normal is the factory default setting. Normal Rough Bond Texture...
  • Page 56: Paper Weight Menu

    Understanding the printer menus Custom [x] Texture Specify the relative texture of the custom paper loaded. Smooth Notes: Normal • Normal is the factory default setting. Rough • The options appear only if custom type is supported. Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded.
  • Page 57: Paper Loading Menu

    Understanding the printer menus Letterhead Weight Specify the relative weight of the letterhead loaded. Light Note: Normal is the factory default setting. Normal Heavy Preprinted Weight Specify the relative weight of the preprinted paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Colored Weight...
  • Page 58: Custom Types Menu

    Understanding the printer menus Bond Loading Determine and set two‑sided printing for all print jobs that specify Bond as the paper type. Duplex Letterhead Loading Determine and set two‑sided printing for all print jobs that specify Letterhead as the paper type. Duplex Preprinted Loading Determine and set two‑sided printing for all print jobs that specify...
  • Page 59: Universal Setup Menu

    Understanding the printer menus Recycled Specify a paper type when Recycled is selected. Paper Notes: Card Stock • Paper is the factory default setting. Transparency • The Recycled paper type must be supported in the selected tray or Glossy feeder in order to print from that source. Rough/Cotton Labels Envelope...
  • Page 60: Reports Menu

    Understanding the printer menus Reports menu Reports menu Menu Settings Page Print a report containing information about paper loaded in trays, installed memory, the total page count, alarms, timeouts, the printer control panel language, the TCP/IP address, the status of supplies, the status of the network connection, and other information.
  • Page 61: Network/Ports

    Understanding the printer menus Network/Ports Active NIC menu Active NIC Allow the printer to connect to a network. Auto Notes: [list of available network cards] • Auto is the factory default setting. • This menu item appears only if an optional network adapter is installed. Standard Network or Network [x] menu Note: Only active ports appear in this menu.
  • Page 62: Network Card Menu

    Understanding the printer menus Network Buffer Set the size of the network input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3KB to [maximum size allowed] • The value can be changed in 1‑KB increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
  • Page 63: Tcp/Ip Menu

    Understanding the printer menus Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–225 seconds Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. •...
  • Page 64: Ipv6 Menu

    Understanding the printer menus Enable DDNS View or change the current DDNS setting. Note: Yes is the factory default setting. Enable mDNS View or change the current mDNS setting. Note: Yes is the factory default setting. DNS Server Address View or change the current DNS server address. Backup DNS Server Address [x] View or change the current DNS server address.
  • Page 65: Appletalk Menu

    Understanding the printer menus Wi‑Fi Protected Setup (WPS) Establish a wireless network and enable network security. Start Push Button Method Notes: Start PIN Method • Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point (wireless router) are pressed within a given period of time.
  • Page 66: Standard Usb Menu

    Understanding the printer menus View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server. Set Zone Provide a list of AppleTalk zones available on the network. [list of zones available on the network] Note: The default zone for the network is the factory default setting.
  • Page 67: Security Menu

    Understanding the printer menus USB Buffer Set the size of the USB input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any jobs already buffered in the printer hard disk are printed before normal processing resumes.
  • Page 68: Settings Menu

    Understanding the printer menus Automatically observe DST Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting. Note: On is the factory default setting. Enable NTP Enable Network Time Protocol, which synchronizes the clocks of devices on a network.
  • Page 69 Understanding the printer menus Eco‑Mode Minimize the use of energy, paper, or specialty media. Notes: Energy • Off is the factory default setting. Off resets the printer to its Energy/Paper factory default settings. Paper • Energy minimizes the power used by the printer. •...
  • Page 70 Understanding the printer menus Timeouts Specify the number of minutes of inactivity before the printer enters a reduced power state. Sleep Mode Disabled Notes: 1–60 • 30 is the factory default setting. • Disabled appears only when Energy Conserve is set to Off. Timeouts Set the amount of time the printer waits before it goes into Hibernate mode.
  • Page 71 Understanding the printer menus Error Recovery Set the printer to restart when an error is encountered. Auto Reboot Note: “Reboot always” is the factory default setting. Reboot when idle Reboot always Reboot never Error Recovery Set the number of automatic restarts the printer can perform. Max Auto Reboots Notes: 1–20...
  • Page 72: Print Settings

    Understanding the printer menus Press and Hold Sleep Button Determine how the printer, while in idle state, reacts to a long press of the Sleep button. Do Nothing Sleep Note: Do Nothing is the factory default setting. Do Nothing ignores any Sleep button presses regardless of duration. Hibernate Factory Defaults Return the printer settings to the factory default settings.
  • Page 73: Finishing Menu

    Understanding the printer menus Black Only Mode Set the printer to print text and graphics using only the black toner cartridge. Notes: • Off is the factory default setting. • The setting value does not affect the ability of the printer to generate color output from flash drive print jobs.
  • Page 74 Understanding the printer menus Collate Stack the pages of a print job in sequence when printing multiple copies. (1,1,1) (2,2,2) Note: “(1,1,1) (2,2,2)” is the factory default setting. (1,2,3) (1,2,3) Separator Sheets Specify whether blank separator sheets are inserted. Notes: Between Copies •...
  • Page 75: Quality Menu

    Understanding the printer menus Paper Saver Border Print a border around each page. None Notes: Solid • None is the factory default setting. • This setting affects jobs only when Paper Saver is set to any value other than Off. Quality menu Print Mode Specify whether images are printed in black and white or in color.
  • Page 76 Understanding the printer menus Enhance Fine Lines Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts. Notes: • Off is the factory default setting. • To set this option using the Embedded Web Server, type the network printer IP address in the Web browser address field.
  • Page 77 Understanding the printer menus Color Samples Print sample pages for each of the RGB and CMYK color conversion tables used in the printer. sRGB Display sRGB Vivid Notes: Display—True Black • Selecting any setting prints the sample. Vivid • Color samples consist of a series of colored boxes along with the RGB or CMYK Off—RGB combination that creates the color observed.
  • Page 78: Utilities Menu

    Understanding the printer menus Spot Color Replacement Assign specific CMYK values to named spot colors. Note: This menu is available only in the Embedded Web Server. Color Adjust Initiate a recalibration of color conversion tables and allow the printer to make adjustments for color variations in output.
  • Page 79: Postscript Menu

    Understanding the printer menus PostScript menu Print PS Error Print a page containing the PostScript error. Note: Off is the factory default setting. Lock PS Startup Mode Allow users to disable the SysStart file. Note: Off is the factory default setting. Image Smoothing Enhance the contrast and sharpness of low‑resolution images and smoothen their color transitions.
  • Page 80 Understanding the printer menus PCL Emulation Settings Specify the font pitch for scalable monospaced fonts. Pitch Notes: 0.08–100.00 • 10 is the factory default setting. • Pitch refers to the number of fixed‑space characters per inch (cpi). This can be increased or decreased in 0.01‑cpi increments. •...
  • Page 81 Understanding the printer menus Tray Renumber Configure the printer to work with printer software or programs that use different source assignments for trays and feeders. Assign Multipurpose Feeder Notes: None • “Off” is the factory default setting. 0–199 • “None” ignores the Select Paper Feed command. This option appears only Assign Tray [x] when it is selected by the PCL 5e interpreter.
  • Page 82: Html Menu

    Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font. Apple Chancery Marigold Arial MT...
  • Page 83: Image Menu

    Understanding the printer menus Margin Size Set the page margin for HTML documents. 8–255 mm Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Specify whether to print backgrounds on HTML documents. Do Not Print Note: Print is the factory default setting.
  • Page 84: Saving Money And The Environment

    Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
  • Page 85: Saving Energy

    Saving money and the environment Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 119. Saving energy Using Eco‑Mode Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact. From the printer control panel, navigate to: >...
  • Page 86: Adjusting Sleep Mode

    Saving money and the environment Use factory default settings. This setting supports the performance specifications of the printer. Note: Selecting Photo from the printer driver may disable Quiet Mode and provide better print quality and full speed printing. Press Adjusting Sleep mode To save energy, decrease the number of minutes before the printer enters Sleep mode.
  • Page 87: Setting Hibernate Timeout

    Saving money and the environment • If your are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > General Settings > Sleep Button Settings. From the “Press Sleep Button” or “Press and Hold Sleep Button” drop‑down menu, select Hibernate. Click Submit.
  • Page 88: Recycling

    Find the product type you want to recycle, and then select your country or region from the list. Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.
  • Page 89: Recycling Lexmark Packaging

    The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
  • Page 90: Securing The Printer

    Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
  • Page 91: Finding Printer Security Information

    You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
  • Page 92: Maintaining The Printer

    Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance periodically, or to replace parts and supplies, may cause damage to your printer. Cleaning printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
  • Page 93: Estimated Number Of Remaining Pages

    Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage.
  • Page 94: Ordering Imaging Kits

    Cyan 701HC 702HC 708HC Magenta 701HM 702HM 708HM Yellow 701HY 702HY 708HY For more information on countries located in each region, visit www.lexmark.com/regions. Regular cartridges Item Worldwide High yield regular toner cartridges Black 700H1 Cyan 700H2 Magenta 700H3 Yellow 700H4 For more information on countries located in each region, visit www.lexmark.com/regions.
  • Page 95: Storing Supplies

    Maintaining the printer Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
  • Page 96 Maintaining the printer CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Slide the release latch on the right side of the printer, and then open the top door. Remove the right side cover.
  • Page 97 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. Seal the used waste toner bottle in the enclosed packaging. For more information, see “Recycling Lexmark products” on page Insert the replacement waste toner bottle.
  • Page 98: Replacing A Black And Color Imaging Kit

    Maintaining the printer Insert the right side cover. Close the top door. Close the front door. Replacing a black and color imaging kit Open the front door.
  • Page 99 Maintaining the printer CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Slide the release latch on the right side of the printer, and then open the top door. Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit.
  • Page 100 Maintaining the printer Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
  • Page 101 Seal the used imaging kit in the bag that the replacement imaging kit came. For more information, see “Recycling Lexmark products” on page Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units . Dispose only...
  • Page 102 Maintaining the printer Gently shake the yellow, cyan, magenta, and black developer units side‑to‑side. Remove the red packing strip and the attached fabric from the developer units. Gently insert the yellow, cyan, magenta, and black developer units. Note: Make sure each developer unit is inserted into a matching color slot. Remove the red packing strip from the imaging kit.
  • Page 103 Maintaining the printer Align, and then insert the imaging kit. Gently, but firmly push the blue levers down until the imaging kit fits into place. Note: Make sure that the imaging kit is fully seated.
  • Page 104 Maintaining the printer Insert the waste toner bottle. Insert the right side cover.
  • Page 105 Maintaining the printer Insert the toner cartridges. Close the top door. Close the front door.
  • Page 106: Replacing Toner Cartridges

    Maintaining the printer Replacing toner cartridges Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under warranty. Note: Reduced print quality may result from using non‑Lexmark toner cartridges. Slide the release latch on the right side of the printer, and then open the top door.
  • Page 107 Align the new toner cartridge, and then press the cartridge down until it fits into place. Close the top door. Seal the used toner cartridge in the bag that the replacement toner cartridge came in before disposing. For more information, see “Recycling Lexmark products” on page...
  • Page 108: Replacing A Developer Unit

    Maintaining the printer Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer. Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  • Page 109 Maintaining the printer Lift the toner cartridge handle, and then gently pull it from the imaging kit. Remove the right side cover.
  • Page 110 Maintaining the printer Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops. Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit. Warning—Potential Damage: Do not touch the underside of the imaging kit.
  • Page 111 Maintaining the printer Remove the used developer unit. Gently shake the replacement developer unit side‑to‑side before removing it from its packaging. Remove the red shipping cover from the developer unit. Insert the developer unit.
  • Page 112 Maintaining the printer Align, and then insert the imaging kit. Gently, but firmly push the blue levers down until the imaging kit fits into place. Note: Make sure that the imaging kit is fully seated.
  • Page 113 Maintaining the printer Replace the waste toner bottle. Insert the right side cover.
  • Page 114 Maintaining the printer Insert the toner cartridges. Close the top door. Close the front door. Seal the used developer unit in the bag that the replacement developer unit came in before disposing. For more information, see “Recycling Lexmark products” on page...
  • Page 115: Moving The Printer

    Maintaining the printer Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
  • Page 116: Managing The Printer

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Setting up Remote Operator Panel This application enables you to interact with the printer control panel even when you are not physically near the network printer.
  • Page 117: Copying Printer Settings To Other Printers

    Managing the printer Notes: • You can select alerts for toner cartridges, imaging kit, maintenance kit, and waste toner bottle. • All alerts can be set for nearly low, low, and very low supply conditions. Not all alerts can be set for the end‑of‑life supply condition.
  • Page 118: Restoring Factory Default Settings

    Managing the printer Type the IP addresses of the source and target printers in their appropriate fields. Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP. Click Copy Printer Settings. Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings.
  • Page 119: Clearing Jams

    Clearing jams Clearing jams Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it. •...
  • Page 120: Understanding Jam Messages And Locations

    Clearing jams • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. •...
  • Page 121 Clearing jams Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, Auto does not guarantee that the page will print. Jam location Message on the display What to do Standard bin Jam, standard bin [203.xx] Remove the jammed paper.
  • Page 122: Jam, Manual Feeder [251.Xx]

    Clearing jams Jam, manual feeder [251.xx] Pull out the standard 250-sheet tray (Tray 1) and manual feeder. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, press to clear the message and continue printing.
  • Page 123 Clearing jams Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Reload paper into the multipurpose feeder.
  • Page 124: Jam, Standard Bin [203.Xx]

    Clearing jams Slide the paper guide until it lightly rests against the edge of the paper stack. From the printer control panel, press to clear the message and continue printing. Jam, standard bin [203.xx] Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
  • Page 125: Jam, Duplex Area. Open Front Door. [23Y.xx]

    Clearing jams CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
  • Page 126: Jam, Fuser. Open Front Door. [202.Xx]

    Clearing jams CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
  • Page 127 Clearing jams CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Pull the green lever to open the fuser cover. Hold down the fuser cover, and then remove the jammed paper. Note: Make sure all paper fragments are removed.
  • Page 128: Jam, Tray [X] [24Y.xx]

    Clearing jams Close the front door. From the printer control panel, press to clear the message and continue printing. Jam, tray [x] [24y.xx] Pull out the tray completely. Note: The message on the printer display determines in which tray the paper jam is located.
  • Page 129 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, press to clear the message and continue printing.
  • Page 130: Troubleshooting

    Troubleshooting Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete. Bin full. Remove paper. Remove the paper stack from the standard bin. Cannot collate large document [37] Try one or more of the following: • From the printer control panel, press to print the portion of the job already stored and begin collating the rest of the print job.
  • Page 131: Close Door

    Troubleshooting Close door Make sure the right side cover is installed, and then close the front and top doors to clear the message. [Color] cartridge low [88.xy] You may need to order a toner cartridge. If necessary, press on the printer control panel to clear the message and continue printing.
  • Page 132 Troubleshooting Load [paper source] with [custom string] Try one or more of the following: • Load the indicated tray or feeder with the correct size and type of paper. • From the printer control panel, press to clear the message and continue printing. Note: If the printer finds a tray or feeder that has the correct paper type and size, then it feeds from that tray or feeder.
  • Page 133 • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, press...
  • Page 134 Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
  • Page 135 Turn off the printer, wait for about 10 seconds, and then turn the printer back on. • Update the network firmware in the printer or the print server. For more information, visit the Lexmark Web site at http://support.lexmark.com. Non‑Lexmark [color] [supply type], see User’s Guide [33.xy] Note: The supply type can be toner cartridge or imaging kit.
  • Page 136 Replace the indicated toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.
  • Page 137 Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace maintenance kit, 0 estimated pages remain [80.xy] Visit the Lexmark Web site at http://support.lexmark.com or contact customer support, and then report the message.
  • Page 138: Supply Needed To Complete Job

    Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace unsupported [color] cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message.
  • Page 139: Solving Printer Problems

    Troubleshooting [Type] imaging kit nearly low [84.xy] Note: The type can be a black imaging kit, or a black and color imaging kit. If necessary, press on the printer control panel to clear the message and continue printing. [Type] imaging kit very low, [x] estimated pages remain [84.xy] Note: The type can be a black imaging kit, or a black and color imaging kit.
  • Page 140 Troubleshooting Action Step 3 Go to step 4. Plug one end of the power cord into the Check if one end of the power cord is plugged into the printer and the printer and the other to other to a properly grounded electrical outlet. a properly grounded electrical outlet.
  • Page 141: Printer Display Is Blank

    Troubleshooting Action Step 10 Go to step 11. Use correct printer driver settings. Check if you have selected the correct port settings in the printer driver. Are the port settings correct? Step 11 Go to step 12. Install the correct printer driver.
  • Page 142 Troubleshooting Cannot detect internal option Action Step 1 The problem is solved. Go to step 2. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Does the internal option operate correctly? Step 2 Go to step 3.
  • Page 143: Tray Problems

    Troubleshooting Tray problems Action Step 1 The problem is solved. Go to step 2. Open the tray and do one or more of the following: • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
  • Page 144: Paper Feed Problems

    Troubleshooting Paper feed problems Jammed pages are not reprinted Action The problem is solved. Contact customer Turn on jam recovery. support. From the printer control panel, navigate to: > Settings > > General Settings > > Print Recovery > > Jam Recovery > Press the arrow buttons until On or Auto appears, and then press Resend the pages that did not print.
  • Page 145: Solving Print Problems

    Troubleshooting Action Step 3 Contact customer The problem is solved. support. Review the tips on avoiding jams. For more information, see “Avoiding jams” on page 119. Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? Paper jam message remains after jam is cleared Action Open front door and remove all trays.
  • Page 146: Job Prints From The Wrong Tray Or On The Wrong Paper

    Troubleshooting Job prints from the wrong tray or on the wrong paper Action Step 1 The problem is solved. Go to step 2. Check if you are printing on paper that is supported by the tray. Resend the print job. Did the job print from the correct tray or on the correct paper? Step 2 The problem is solved.
  • Page 147: Printing Slows Down

    Troubleshooting Action Step 3 The problem is solved. Contact customer support. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. Did the job print and collate correctly? Printing slows down Notes:...
  • Page 148: Print Job Takes Longer Than Expected

    Remove, and then reinstall the printer software. For more information, see “Installing the printer” on page Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print? Print job takes longer than expected Action Step 1 The problem is solved.
  • Page 149: Tray Linking Does Not Work

    Troubleshooting Action Step 3 The problem is solved. Go to step 4. Remove held jobs stored in the printer memory. Resend the print job. Did the job print? Step 4 The problem is solved. Go to step 5. Disable the Page Protect feature. From the printer control panel, navigate to: Settings >...
  • Page 150: Unexpected Page Breaks Occur

    Troubleshooting Unexpected page breaks occur Action Step 1 The problem is solved. Go to step 2. Adjust the print timeout settings. From the printer control panel, navigate to: Settings > General Settings > Timeouts > Print Timeout Select a higher setting and then, depending on your printer model, select or Submit.
  • Page 151: Clipped Pages Or Images

    Troubleshooting Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the paper loaded. Resend the print job.
  • Page 152: Gray Background On Prints

    Troubleshooting Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 The problem is solved. Go to step 2. Reduce the toner darkness. From the Quality menu on the printer control panel, reduce the toner density. Note: 4 is the factory default setting.
  • Page 153: Incorrect Margins On Prints

    Troubleshooting Action Step 2 Go to step 3. The problem is solved. Load the specified tray or feeder with a recommended type of paper. Resend the print job. Do horizontal voids appear on prints? Step 3 Go to step 4. The problem is solved.
  • Page 154: Paper Curl

    Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match Does the paper size match the paper loaded in the tray?
  • Page 155: Print Irregularities

    Troubleshooting Action Step 5 Contact customer The problem is solved. support. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the paper still curled? Print irregularities Leading edge ABCDE...
  • Page 156: Print Is Too Dark

    Troubleshooting Action Step 4 From the printer Go to step 5. control panel, set the Check if the paper loaded in the tray has texture or rough finishes. paper texture in the Paper menu to match Are you printing on textured or rough paper? the paper loaded in the tray.
  • Page 157: Print Is Too Light

    Troubleshooting Action Step 3 Go to step 4. Change the paper loaded in the tray to From the printer control panel, set the paper type, texture, and weight match the paper type, in the Paper menu to match the paper loaded in the tray. texture, and weight Resend the print job.
  • Page 158 Troubleshooting Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, select Color Adjust. Resend the print job. Is the print still too light? Step 2 Go to step 3. The problem is solved.
  • Page 159: Printer Is Printing Blank Pages

    Troubleshooting Printer is printing blank pages Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging kit. Remove the imaging kit. Check if the packing material is properly removed from the imaging kit.
  • Page 160: Repeating Defects Appear On Prints

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit.
  • Page 161: Shadow Images Appear On Prints

    Troubleshooting Action Step 2 Contact customer The problem is solved. support. Replace the imaging kit, and then resend the print job. Do the repeating defects still appear? Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge...
  • Page 162: Skewed Print

    Troubleshooting Skewed print Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...
  • Page 163: Streaked Vertical Lines Appear On Prints

    Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. • Specify the paper type and weight from the tray Do the paper type and weight match the paper in the tray?
  • Page 164 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. Resend the print job. Do streaked vertical lines appear on prints? Step 2 Go to step 3.
  • Page 165: Toner Fog Or Background Shading Appears On Prints

    Troubleshooting Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1 The problem is solved. Go to step 2. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 166: Toner Specks Appear On Prints

    Troubleshooting Toner specks appear on prints Action Replace the imaging kit, and then resend the print job. Contact customer The problem is solved. support. Do toner specks appear on prints? Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency.
  • Page 167: Color Quality Problems

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Check if your software program is using a correct fill pattern. Resend the print job. Do vertical voids appear on prints? Step 2 Go to step 3. The problem is solved. From the Paper Menu on the printer control panel, check the paper type and paper weight.
  • Page 168 Troubleshooting What is CMYK color? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors in this manner.
  • Page 169 Troubleshooting Object type Color conversion tables RGB Image • Vivid—Produces brighter, more saturated colors and may be applied to all incoming color formats. RGB Text • sRGB Display—Produces an output that approximates the colors RGB Graphics displayed on a computer monitor. Note: Black toner usage is optimized for printing photographs.
  • Page 170: Prints On Color Transparencies Appear Dark When Projected

    Troubleshooting Prints on color transparencies appear dark when projected Note: This problem occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended. Action Step 1 Go to step 2. Set the paper type to Transparency.
  • Page 171: Embedded Web Server Does Not Open

    Troubleshooting The print appears tinted Action Adjust the color balance. The problem is solved. Contact customer support. From the Color Balance menu on the printer control panel, increase or decrease the values for cyan, magenta, yellow, and black. Resend the print job. Does the print still appear tinted? Embedded Web Server does not open Action...
  • Page 172: Contacting Customer Support

    You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
  • Page 173 Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit...
  • Page 174: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 175 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 176: Noise Emission Levels

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
  • Page 177: Energy Star

    Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature 15.6 to 32.2°C (60 to 90°F)
  • Page 178: Power Consumption

    The product is plugged into an electrical outlet, but the power switch is turned 0.0 W off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.
  • Page 179: Industry Canada Compliance Statement

    Notices Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): 30 minutes By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 180 minutes.
  • Page 180: Regulatory Notices For Wireless Products

    The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 181: Notice To Users In The European Union

    Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 182 Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 183 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
  • Page 184 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
  • Page 185: Limitation Of Liability

    ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
  • Page 186 Notices The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp.
  • Page 187: Index

    Index Index USB 18 supply notifications, maintenance Numerics canceling a print job kit 116 250‑sheet tray from a computer 48 supply notifications, toner loading 25 from the printer control panel 48 cartridge 116 650‑sheet duo tray Cannot collate large document supply notifications, waste toner installing 16 [37] 130...
  • Page 188 Index display troubleshooting FAQ about color printing 167 Jam, tray [x] [24y.xx] 128 printer display is blank 141 FCC notices 175, 180 jams documents, printing finding more information about the avoiding 119 from Macintosh 46 printer 7 locating doors and trays 120 from Windows 46 Finishing menu 73 locations 120...
  • Page 189 116 Configure MP 54 setting 25 noise emission levels 176 Custom Types 58 Paper Size/Type menu 51 Non‑Lexmark [color] [supply type], Default Source 50 paper sizes see User’s Guide [33.xy] 135 Finishing 73 supported by the printer 43 non‑volatile memory 90...
  • Page 190 Network error, standard port poor 166 Adjusting color 130 [54] 134 uneven print density 166 Bin full. Remove paper. 130 Non‑Lexmark [color] [supply type], vertical voids appear on Cannot collate large document see User’s Guide [33.xy] 135 prints 166 [37] 130...
  • Page 191 [31.xy] 137 printer control panel 10 using 41, 84 Replace missing or unresponsive recycling [type] imaging kit [31.xy] 136 Lexmark packaging 89 Replace missing waste toner safety information 5, 6 Lexmark products 88 bottle [82.xy] 137 Schedule Power Modes toner cartridges 89...
  • Page 192 84 match 170 poor 166 storing 95 print appears tinted 171 uneven print density 166 using genuine Lexmark 93 prints on color transparencies vertical voids appear on using recycled paper 84 appear dark when projected 170 prints 166 Supplies menu 49...
  • Page 193 Index wireless network configuration information 20 wireless network setup using the Embedded Web Server 23 Wireless Setup Assistant using 22 Wireless Setup Utility using 22 XPS menu 78...

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