Troubleshooting; Network Connection Problems - Lexmark C2240 User Manual

Troubleshooting

Troubleshooting

Network connection problems

Cannot open Embedded Web Server
Action
Step 1
Check if the printer is on.
Is the printer on?
Step 2
Make sure that the printer IP address is correct.
View the printer IP address:
•
From the home screen
•
From the TCP/IP section in the Network/Ports menu
•
By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
Is the printer IP address correct?
Step 3
Check if you are using a supported browser:
•
Internet Explorer® version 11 or later
•
Microsoft Edge
•
Safari version 6 or later
•
Google Chrome
•
Mozilla Firefox version 24 or later
Is your browser supported?
Step 4
Check if the network connection is working.
Is the network connection working?
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
TM
TM
version 32 or later
Yes No
Go to step 2. Turn on the printer.
Go to step 3. Type the correct
printer IP address in
the address field.
Go to step 4. Install a supported
browser.
Go to step 5. Contact your
administrator.
Go to step 6. Secure the cable
connections.
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