Troubleshoot a problem
Action
Step 2
Perform Color Balance.
a
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
b
Adjust the settings.
c
Print the document.
Does the print appear tinted?
Contacting customer support
Before contacting customer support, make sure to have the following information:
•
Printer problem
•
Error message
•
Printer model type and serial number
Go to
http://support.lexmark.com
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
to receive e‑mail or chat support, or browse through the library of manuals,
Yes
No
Contact
customer
The problem is
support.
solved.
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