Page 1 C2335, CS531, CS632, CS639 Printers User's Guide April 2023 www.lexmark.com Machine type: 5031 Models: 270, 280, 290, 635, 675, 685...
Page 2: Table Of Contents
Contents Contents Safety information..................5 Conventions................................5 Product statements............................. 5 Learn about the printer................8 Finding information about the printer......................8 Finding the printer serial number........................9 Printer conﬁgurations............................9 Using the control panel............................11 Understanding the status of the indicator light..................12 Selecting paper..............................12 Set up, install, and conﬁgure..............
Page 3 Contents Printing conﬁdential and other held jobs....................55 Printing a font sample list..........................56 Printing a directory list............................. 56 Placing separator sheets between copies....................56 Canceling a print job............................56 Adjusting toner darkness..........................56 Use printer menus..................57 Menu map................................57 Device.................................. 58 Print..................................69 Paper..................................78 USB Drive................................
Page 4 Enabling the USB port............................ 179 Clearing jams..............................179 Network connection problems........................186 Hardware options problems......................... 189 Issues with supplies............................190 Paper feed problems............................191 Color quality problems........................... 194 Contacting customer support........................196 Recycle and dispose................. 197 Recycling Lexmark products......................... 197 Recycling Lexmark packaging........................197 Notices......................198 Index......................215...
Page 5: Safety Information
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.
Page 6 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Page 7 Safety information CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure. CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced.
Page 8: Learn About The Printer
Find it here Initial setup instructions See the setup documentation that came with the printer. • Go to www.lexmark.com/downloads, search for Printer software your printer model, and then in the Type menu, • Print or fax driver select the driver, ﬁrmware, or utility that you need.
Page 9: Finding The Printer Serial Number
In other countries and regions—See the printed warranty that came with the printer. Product Information Guide—See the documentation that came with the printer or go to https://support.lexmark.com. Information on Lexmark digital passport Go to https://csr.lexmark.com/digital- passport.php. Finding the printer serial number Open door A.
Page 10 Learn about the printer • Up to three 550-sheet trays For more information, see “Installing optional trays” on page Control panel Standard 250-sheet tray Optional 650-sheet duo tray Note: The tray is composed of a 550‑sheet tray and a 100‑sheet multipurpose feeder. Optional 550‑sheet trays Manual feeder Standard bin...
Page 11: Using The Control Panel
Learn about the printer Using the control panel Lexmark CS531 and Lexmark C2335 Control panel part Function Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for ﬁve seconds.
Page 12: Understanding The Status Of The Indicator Light
Learn about the printer Control panel part Function Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for ﬁve seconds. • Set the printer to Sleep mode. •...
Page 13 Learn about the printer Weight Trays can feed paper of varying weights. Paper lighter than 60 g/m (16 lb) may not be stiff enough to feed properly, and may cause jams. For more information, see the “Supported paper weights” topic. Curl Curl is the tendency for paper to curl at its edges.
Page 14 Learn about the printer • Rough‑edged, rough or heavily textured surface papers, or curled papers. • Recycled papers that fail EN12281:2002 (European). • Paper weighing less than 60 g/m (16 lb). • Multiple‑part forms or documents. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: •...
Page 15 Learn about the printer Supported paper sizes Paper size and Standard Manual Optional 650‑sheet duo tray Optional Two‑sided dimension 250‑sheet tray feeder 550‑sheet printing 550‑sheet Multipurpose tray tray feeder 210 x 297 mm (8.27 x 11.7 in.) A5 Portrait (SEF) 148 x 210 mm (5.83 x 8.27 in.) A5 Landscape (LEF)
Page 16 Learn about the printer Paper size and Standard Manual Optional 650‑sheet duo tray Optional Two‑sided dimension 250‑sheet tray feeder 550‑sheet printing 550‑sheet Multipurpose tray tray feeder Folio 215.9 x 330.2 mm (8.5 x 13 in.) Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) Hagaki 100 x 148 mm (3.94 x 5.83...
Page 17 Learn about the printer Paper size and Standard Manual Optional 650‑sheet duo tray Optional Two‑sided dimension 250‑sheet tray feeder 550‑sheet printing 550‑sheet Multipurpose tray tray feeder 10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.) DL Envelope 110 x 220 mm (4.33 x 8.66 in.) C5 Envelope 162 x 229 mm (6.38 x 9.01...
Page 18 Learn about the printer Optional 650‑sheet duo tray Standard Optional Manual Two‑sided Paper type 250-sheet 550‑sheet 550‑sheet Multipurpose feeder printing tray tray tray feeder Labels Vinyl Labels Envelope Notes: • Your printer model may have a 650-sheet duo tray, which consists of a 550-sheet tray and an integrated 100-sheet multipurpose feeder.
Page 19: Set Up, Install, And Configure
Set up, install, and conﬁgure Set up, install, and conﬁgure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 20: Attaching Cables
Set up, install, and conﬁgure Front 508 mm (20 in.) Note: The minimum space needed in front of the printer is 75 mm (3 in.) Left side 76 mm (3 in.) Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Page 21 Set up, install, and conﬁgure Icon Function Stop or Cancel button Stop the current printer task. Status/Supplies • Show a warning or error message whenever the printer requires intervention to continue processing. • View more information on the printer warning or message and how to clear it. Note: You can also access this setting by touching the top section of the home screen.
Page 22 To restore the default home screen, click Restore home screen. Apply the changes. Supported applications Application Printer models Display Customization C2335, CS531, CS632, CS639 Customer Support C2335 Device Quotas C2335 Using Display Customization Before using the application, make sure to enable and conﬁgure the screen saver, slideshow, and wallpaper settings from the Embedded Web Server.
Page 23 Set up, install, and conﬁgure Using Customer Support Notes: • This application is supported only in some printer models. For more information, see “Supported applications” on page • For information on how to conﬁgure the application settings, see the Customer Support Administrator’s Guide.
Page 24 Set up, install, and conﬁgure Select an Address protocol type, and then do one of the following: • For HTTP and HTTPS, type the URL that you want to bookmark. • For HTTPS, make sure to use the host name instead of the IP address. For example, type myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf.
Page 25: Setting Up And Using The Accessibility Features
Set up, install, and conﬁgure Setting up and using the accessibility features Activating Voice Guidance From the home screen In one motion and using one ﬁnger, slowly swipe left then up on the display until you hear a voice message. Note: For printer models without built-in speakers, use headphones to hear the message.
Page 26 Set up, install, and conﬁgure Gesture Function Swipe left then up using one ﬁnger Launch Accessibility mode. Use the same gesture to exit Accessibility mode. Note: This gesture is also applicable when the printer is in normal mode. Double‑tap using one ﬁnger Select an option or item on the screen.
Page 27: Loading Paper And Specialty Media
Set up, install, and conﬁgure For more information on navigating a magniﬁed screen, see “Navigating the screen using gestures” on page Loading paper and specialty media Setting the paper size and type From the home screen, touch Settings > Paper > Tray Conﬁguration > Paper Size/Type > select a paper source.
Page 28 Set up, install, and conﬁgure Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side faceup. • For one‑sided printing, load letterhead faceup with the header toward the front of the tray. • For two‑sided printing, load letterhead facedown with the header toward the back of the tray.
Page 29 Set up, install, and conﬁgure • Make sure that the stack height is below the maximum paper ﬁll indicator. Overﬁlling may cause paper jams. Insert the tray. If necessary, set the paper size and type to match the paper loaded in the tray. Loading the manual feeder Adjust the edge guides to match the width of the paper that you are loading.
Page 30 Set up, install, and conﬁgure • For one‑sided printing, load letterhead with the printable side facedown and the top edge entering the printer ﬁrst. • For two‑sided printing, load letterhead with the printable side faceup and the top edge entering the printer last.
Page 31 Set up, install, and conﬁgure Loading the multipurpose feeder Note: The multipurpose feeder is available only if the optional 650-sheet duo tray is installed. Open the multipurpose feeder. Adjust the guide to match the size of the paper that you are loading.
Page 32 Set up, install, and conﬁgure Flex, fan, and align the paper edges before loading. Load the paper. • For one-sided printing, load letterhead with the printable side facedown and the top edge entering the printer ﬁrst. • For two-sided printing, load letterhead with the printable side faceup and the top edge entering the printer last.
Page 33: Installing And Updating Software, Drivers, And Firmware
For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print on an AirPrint-certiﬁed printer. If you want custom printing features, then download the print driver. Obtain a copy of the software installer package. • From the software CD that came with your printer. • Go to www.lexmark.com/downloads.
Page 34 Set up, install, and conﬁgure Run the installer, and then follow the instructions on the computer screen. Adding printers to a computer Before you begin, do one of the following: • Connect the printer and the computer to the same network. For more information on connecting the printer to a network, see “Connecting the printer to a Wi‑Fi network”...
Page 35 Set up, install, and conﬁgure • If you want custom printing features, then select the Lexmark print driver. To install the driver, see “Installing the printer software” on page Add the printer. Updating ﬁrmware To enhance printer performance and ﬁx issues, update the printer ﬁrmware regularly.
Page 36: Installing Hardware Options
Set up, install, and conﬁgure Adding available options in the print driver For Windows users Open the printers folder. Select the printer you want to update, and then do either of the following: • For Windows 7 or later, select Printer properties. •...
Page 37 Set up, install, and conﬁgure Installing optional trays CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 38 Set up, install, and conﬁgure Using a ﬂat‑head screwdriver, remove the controller board shield. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors.
Page 39 Set up, install, and conﬁgure Insert the storage drive to the ISD connector. Attach the controller board shield, and then install the screws. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 40 Set up, install, and conﬁgure Installing a printer hard disk CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 41 Set up, install, and conﬁgure Remove the hard disk port cover from the controller board shield. Unpack, and then assemble the hard disk.
Page 42 Set up, install, and conﬁgure Attach the hard disk to the controller board shield. Connect the hard disk interface cable to the controller board.
Page 43 Set up, install, and conﬁgure Attach the controller board shield, and then install the screws. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 44: Networking
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial setup. Using Lexmark Mobile Assistant Depending on your mobile device, download the Lexmark Mobile Assistant application from either the Google Play store or App Store online store.
Page 45 Set up, install, and conﬁgure Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS) Before you begin, make sure that: • The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the documentation that came with your access point. •...
Page 46 Set up, install, and conﬁgure Notes: • By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password, enable the password peek icon. From the home screen, touch Settings > Security > Miscellaneous > Enable Password/PIN Reveal.
Page 47 Set up, install, and conﬁgure For Macintosh users Click the wireless icon, and then select the printer Wi‑Fi Direct name. Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name. Type the Wi‑Fi Direct password. Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.
Page 48: Secure The Printer
Secure the printer Secure the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer.
Page 49: Erasing Printer Storage Drive
Secure the printer Erasing printer storage drive From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. Depending on the storage drive that is installed on your printer, do either of the following: • For hard disk, touch the Sanitize all information on hard disk check box, touch ERASE, and then select a method to erase data.
Page 50 Secure the printer • The printer is removed from your premises for service. • The printer is sold to another organization. Note: To dispose a storage drive, follow the policies and procedures of your organization.
Page 51: Print
Notes: • Make sure that you download the Lexmark Print application from the Google Play store and enable it in the mobile device. • Make sure that the printer and the mobile device are connected to the same network.
Page 52 Print Printing from a mobile device using Mopria Print Service ® Mopria Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It allows you to print directly to any Mopria‑certiﬁed printer. Note: Make sure that you download the Mopria Print Service application from the Google Play store and enable it in the mobile device.
Page 53: Printing From A Flash Drive
Print Printing from a ﬂash drive Insert the ﬂash drive. Notes: • If you insert the ﬂash drive when an error message appears, then the printer ignores the ﬂash drive. If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears on the •...
Page 54: Supported Flash Drives And File Types
Print Supported ﬂash drives and ﬁle types Flash drives • Lexar JumpDrive S70 (16GB and 32GB) • SanDisk Cruzer Micro (16GB and 32GB) • PNY Attaché (16GB and 32GB) Notes: – The printer supports high‑speed ﬂash drives with full‑speed standard. Low‑speed USB devices are not supported.
Page 55: Printing Confidential And Other Held Jobs
Print Setting Description Keep duplicate Set the printer to keep all documents with the same ﬁle name. documents Printing conﬁdential and other held jobs For Windows users With a document open, click File > Print. Select a printer, and then click Properties, Preferences, Options, or Setup. Click Print and Hold.
Page 56: Printing A Font Sample List
Print Printing a font sample list From the home screen, touch Settings > Reports > Print > Print Fonts. Touch PCL Fonts or PS Fonts. Printing a directory list From the home screen, touch Settings > Reports > Print > Print Directory. Placing separator sheets between copies From the home screen, touch Settings >...
Page 57: Use Printer Menus
Use printer menus Use printer menus Menu map Device • • Preferences Accessibility • • Eco‑Mode Restore Factory Defaults • • Remote Operator Panel Maintenance • • Notiﬁcations Home Screen Customization • • Power Management Update Firmware • • Anonymous Data Collection About this Printer Print •...
Page 58: Device
Use printer menus Forms Merge Forms Merge Available only in some printer models. Appears only in the Embedded Web Server. In some printer models, this menu appears as Visible Home Screen Icons. Appears only when a hard disk or an intelligent storage drive is installed. Device Preferences Menu item...
Page 59 Use printer menus Menu item Description Date and Time Conﬁgure the printer date and time and network time protocol. Conﬁgure Notes: Current Date and Time • MM‑DD‑YYYY is the U.S. factory default setting. DD-MM- Manually Set Date and Time YYYY is the international factory default setting. Date Format •...
Page 60 Use printer menus Remote Operator Panel Menu item Description External VNC Connection Connect an external Virtual Network Computing (VNC) client to the remote control panel. Don’t Allow* Allow Authentication Type Set the authentication type when accessing the VNC client server. None* Standard Authentication VNC Password...
Page 61 Use printer menus Menu item Description E‑mail Alerts Setup Conﬁgure the e‑mail settings of the printer. E‑mail Setup Primary SMTP Gateway Primary SMTP Gateway Port (25*) Secondary SMTP Gateway Secondary SMTP Gateway Port (25*) SMTP Timeout (30 seconds*) Reply Address Always use SMTP default Reply Address (Off*) Use SSL/TLS (Disabled)*...
Page 62 Use printer menus Menu item Description Error Prevention Show a read‑only information of the reboot counter. Auto Reboot Auto Reboot Counter Error Prevention Reset the counter for auto reboot. Auto Reboot Reset Auto Reboot Counter Error Prevention Set the printer to show a message when a short paper error occurs.
Page 63 Anonymous Data Collection Menu item Description Anonymous Data Collection Send printer usage and performance information to Lexmark. Device Usage and Performance Note: Anonymous Data Send Time appears only when you set Information Anonymous Data Collection to Device Usage and Performance None* Information.
Page 64 Use printer menus Menu item Description Key Repeat Rate Set the number of presses per second for a repeating key. 0.5–30 (30*) Note: Appears only when a keyboard is attached to the printer. Prolong Screen Timeout Let the user remain in the same location and reset the Screen Timeout timer when it expires instead of returning to the home screen.
Page 65 Use printer menus Menu item Description Tray Conﬁguration Display a message that lets the user change the paper size and paper type settings after inserting the tray. Show Tray Insert Message Only for unknown sizes* Always Tray Conﬁguration Set the paper source that the user ﬁlls when a prompt to load paper appears.
Page 66 Use printer menus Menu item Description Printer Emulations Set the printer to recognize and use the PS data stream. PS Emulation Print Emulations Let the printer use the native fonts or free fonts in the intelligent storage drive (ISD) for printing. Use Native ISD Fonts Off* Note: This menu item appears only when an ISD is installed.
Page 67 Use printer menus Menu item Description Print Conﬁguration Enhance the printed output to compensate for misregistration in the printer. Color Trapping Print Conﬁguration Set a text point-size value below which the high-frequency screens are used when printing font data. Font Sharpening For example, if the value is 24, then all fonts sized 24 points or 0–150 (24*) less use the high‑frequency screens.
Page 68 Use printer menus Menu item Description App Conﬁguration Enable Lexmark Embedded Solutions (LES) applications. LES Applications Note: An asterisk (*) next to a value indicates the factory default setting. Out of Service Erase Menu item Description Out of Service Erase Show a read‑only information on when the printer memory or...
Page 69: Print
Show the serial number of the printer. Export Conﬁguration File to Export the conﬁguration ﬁle to a ﬂash drive. Export Compressed Logs to Export the compressed log ﬁles to a ﬂash drive. Send Logs Send printer log information to Lexmark. Print Layout Menu item Description Sides Specify whether to print on one side or both sides of the paper.
Page 70 Use printer menus Menu item Description Separator Sheet Source Specify the paper source for the separator sheet. Tray [x] (1*) Multipurpose Feeder Pages per Side Print multiple page images on one side of a sheet of paper. Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side...
Page 71 Use printer menus Menu item Description Job Waiting Preserve print jobs requiring supplies so that jobs not requiring the missing supplies can print. Off* Note: This menu item appears only when a hard disk or an intelligent storage drive (ISD) is installed. Job Hold Timeout Set the time in seconds that the printer waits for user intervention before it holds jobs that require unavailable resources.
Page 72 Use printer menus Quality Menu item Description Print Mode Set how the printer generates color content. Black and White Color* Print Resolution Set the resolution for the printed output. 4800 CQ* Note: 4800 CQ provides high‑quality output at maximum speed. 1200 dpi Toner Darkness Determine the lightness or darkness of text images.
Page 73 Use printer menus Menu item Description Color Correction Modify the color settings used to print documents. Notes: Auto* • Off sets the printer to receive the color correction from the software. Manual • Auto sets the printer to apply different color proﬁles to each object on the printed page.
Page 74 Use printer menus Menu item Description Log Action at Near Full Specify how the printer responds when the hard disk or ISD is nearly full. None* E‑mail Current Log E‑mail & Delete Current Log E‑mail & Delete Oldest Log Post Current Log Post &...
Page 75 Use printer menus PostScript Menu item Description Print PS Error Print a page that describes the PostScript® error. Off* Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is ﬂushed. Minimum Line Width Set the minimum stroke width.
Page 76 Use printer menus Menu item Description Symbol Set Specify the symbol set for each font name. [List of available symbol set] (10U Note: A symbol set is a set of alphabetic and numeric characters, PC‑8*) punctuation, and special symbols. Symbol sets support the different languages or speciﬁc programs such as math symbols for scientiﬁc text.
Page 77 Use printer menus Menu item Description Tray Renumber Restore the tray renumber values to their factory defaults. Restore Defaults Print Timeout Set the printer to end a print job after it has been idle for the speciﬁed amount of time. On* (90 seconds) Note: An asterisk (*) next to a value indicates the factory default setting.
Page 78: Paper
Use printer menus Paper Tray Conﬁguration Menu item Description Default Source Set the paper source for all print jobs. Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Paper Size/Type Specify the paper size or paper type loaded in each paper source. Tray [x] Multipurpose Feeder Manual Paper...
Page 79: Usb Drive
Use printer menus Menu item Description Portrait Height Set the portrait height of the universal paper. 3–52 inches (14*) 76.2–1321 mm (356*) Feed Direction Set the printer to pick paper from the short edge or long edge direction. Short Edge* Long Edge Note: Long Edge appears only when the longest edge is shorter than the maximum width supported.
Page 80 Use printer menus Menu item Description Color Print a ﬂash drive ﬁle in color. Collate Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job. (1,1,1) (2,2,2) (1,2,3) (1,2,3)* Sides Specify whether to print on one side or both sides of the paper. 1‑Sided* 2‑Sided Flip Style...
Page 81: Network/Ports
Use printer menus Menu item Description Blank Pages Print blank pages in a print job. Do Not Print* Print Note: An asterisk (*) next to a value indicates the factory default setting. Network/Ports Network Overview Menu item Description Active Adapter Specify the type of the network connection.
Page 82 Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless network adapter. Menu item Description Setup Using Mobile App Conﬁgure the Wi‑Fi connection using Lexmark Mobile Assistant. Setup On Printer Panel Conﬁgure the Wi‑Fi connection using the control panel. Choose Network Add Wi‑Fi Network...
Page 83 Use printer menus Menu item Description Set WEP Key Specify a WEP password for secure Wi‑Fi connection. WPA2/WPA Personal Enable Wi‑Fi security through Wi-Fi Protected Access (WPA). Note: This menu item appears only when the Wireless Security Mode is set to WPA2/WPA-Personal. Set Pre‑Shared Key Set the password for secure Wi‑Fi connection.
Page 84 Use printer menus Menu item Description PS SmartSwitch Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language. Note: If PS SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.
Page 85 Use printer menus Menu item Description All AirPrint Functions Show the AirPrint status of the printer. Enable AirPrint Enable the AirPrint feature. Note: This menu item appears only if Internet Printing Protocol (IPP) or mDNS is disabled. Enable iBeacon Enable the iBeacon feature. Off* Bonjour Name Identify printer designation and location.
Page 86 Use printer menus Menu item Description IPv4 Conﬁgure the IPv4 settings. Enable DHCP (On*) Set Static IP Address IPv6 Conﬁgure the IPv6 settings. Enable IPv6 (On*) Enable DHCPv6 (Off*) Stateless Address Autoconﬁguration (On*) DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Preﬁx (64*) All IPv6 Addresses...
Page 87 Use printer menus TCP/IP Note: This menu appears only in network printers or printers attached to print servers. Menu item Description Set Hostname Set the current TCP/IP host name. Domain Name Set the domain name. Allow DHCP/BOOTP to update Allow the DHCP and BOOTP clients to update the NTP settings of the printer. NTP server Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.
Page 88 Use printer menus Menu item Description Restricted Server List Options Specify the access option for IP addresses that are not in the list. Block All Ports* Block Printing Only Block Printing and HTTP Only Specify a maximum transmission unit (MTU) parameter for the TCP connections. 256–1500 Ethernet (1500*) Raw Print Port Specify a raw port number for printers connected on a network.
Page 89 Use printer menus Menu item Description SNMP Version 3 Conﬁgure SNMP version 3 to install and update the printer security. Enabled Context Name Set Read/Write Credentials User Name Authentication Password Privacy Password Set Read‑only Credentials User Name Authentication Password Privacy Password Authentication Hash SHA1* Minimum Authentication Level...
Page 90 Use printer menus Menu item Description Proposed Encryption Method Set the encryption method. 3DES Note: This menu item appears only when Base Conﬁguration is set AES* to Compatibility. Proposed Authentication Method Set the authentication method. SHA1 Note: This menu item appears only when Base Conﬁguration is set SHA256* to Compatibility.
Page 91 Use printer menus Menu item Description 802.1x Authentication Conﬁgure the settings for authenticating the 802.1x connection. Device Login Name Device Login Password Validate Serve Certiﬁcate (On*) Enable Event Logging (Off*) 802.1x Device Certiﬁcate Allowable Authentication Mechanisms Conﬁgure the allowed authentication mechanisms for the 802.1x EAP ‑...
Page 92 Use printer menus HTTP/FTP Settings Menu item Description Proxy Conﬁgure the HTTP and FTP server settings. HTPP Proxy IP Address HTTP Default IP Port FTP Proxy IP Address FTP Default IP Port Authentication User Name Password Local Domains Other Settings Access the Embedded Web Server to monitor and manage the printer.
Page 93 Use printer menus Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.
Page 94: Cloud Services
Specify the organization‑speciﬁc client ID. Client Secret Specify the organization‑speciﬁc client secret. Cloud Services Enrollment Menu item Description View More Information View additional information on the usage of Lexmark Cloud Services. Note: An asterisk (*) next to a value indicates the factory default setting.
Page 95: Security
Use printer menus Menu item Description Enable communication with Lexmark Cloud Enable the printer to communicate with Lexmark Cloud Services. Services Off* View Current Status View the connection status between the printer and Lexmark Cloud Services. Note: An asterisk (*) next to a value indicates the factory default setting.
Page 96 Use printer menus Menu item Description Device Management Control access to the printer management options. Remote Management Firmware Updates Apps Conﬁguration Embedded Web Server Access Import / Export All Settings Out of Service Erase Cloud Services Enrollment Apps Control access to the printer applications. New Apps Slideshow Change Wallpaper...
Page 97 Use printer menus Menu item Description Remote Syslog Port Specify the remote syslog port. 1–65535 (514*) Remote Syslog Method Specify a syslog method to transmit logged events to a remote server. Normal UDP* Stunnel Remote Syslog Facility Specify a facility code that the printer uses when sending log events to a remote 0 ‑...
Page 98 Use printer menus Menu item Description Remote Syslog Non‑Logged Send all events, regardless of severity level, to the remote server. Events Off* Admin’s E‑mail Address Send e‑mail notiﬁcation of logged events to the administrator. E‑mail Log Cleared Alert Send e‑mail notiﬁcation to the administrator when a log entry is deleted. Off* E‑mail Log Wrapped Alert Send e‑mail notiﬁcation to the administrator when the log becomes full and...
Page 99 Use printer menus Certiﬁcate Management Menu item Menu item Conﬁgure Certiﬁcate Defaults Set the default values for generated certiﬁcates. Common Name Organization Name Unit Name Country/Region Province Name City Name Subject Alternate Name Device Certiﬁcates Generate, delete, or view device certiﬁcates. Manage CA Certiﬁcates Load, delete, or view Certiﬁcate Authority (CA) certiﬁcates.
Page 100 Use printer menus Menu item Description Repeat Job Expiration Set the expiration time for a print job that you want to repeat. Off* 1 Hour 4 Hours 24 Hours 1 Week Verify Job Expiration Set the expiration time for printing a copy of a job for you to check its quality before printing the remaining copies.
Page 101 Use printer menus Menu item Description Stored on hard disk Delete all ﬁles stored on the printer hard disk. 1 Pass Erase* Note: This menu item appears only when a printer hard disk is installed. 3 Pass Erase 7 Pass Erase Note: An asterisk (*) next to a value indicates the factory default setting.
Page 102: Reports
Use printer menus Menu item Description Enable Password/PIN Reveal Show the password or personal identiﬁcation number. Off* Note: An asterisk (*) next to a value indicates the factory default setting. Reports Menu Settings Page Menu item Description Menu Settings Page Print a report that contains the printer menus.
Page 103: Troubleshooting
Use printer menus Network Menu item Description Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the printer. Note: This menu item appears only in network printers or printers connected to print servers. Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using Wi‑Fi Direct.
Page 104: Printing The Menu Settings Page
Use printer menus Menu item Description Print Port and Filter Settings Enable Forms Merge to process all data that are sent to the USB port. USB Port Print Port and Filter Settings Specify the USB ﬁlter for all data sent to the printer. USB Filter Disabled* NULL...
Page 105: Maintain The Printer
Maintain the printer Maintain the printer Checking the status of parts and supplies From the home screen, touch Status/Supplies. Select the parts or supplies that you want to check. Note: You can also access this setting by touching the top section of the home screen. Conﬁguring supply notiﬁcations Open a web browser, and then type the printer IP address in the address ﬁeld.
Page 106: Viewing Reports
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Page 107 75M2XK0 75M3XK0 75M4XK0 75M5XK0 Supported only in the Lexmark CS531 printer model. Supported only in the Lexmark CS632 printer model. For more information on countries in each region, go to www.lexmark.com/regions. Lexmark CS531 Regular toner cartridges Item Worldwide Cyan 75M0H20...
Page 108 Maintain the printer Item Worldwide Black 75M0X10 Lexmark CS639 Return Program toner cartridges Item China Return Program toner cartridges Cyan 75M30CK Magenta 75M30MK Yellow 75M30YK Black 75M30KK Extra High Yield Return Program toner cartridges Cyan 75M3XCK Magenta 75M3XMK Yellow 75M3XYK...
Page 109: Replacing Parts And Supplies
Maintain the printer Ordering a developer unit Item Part number Cyan developer unit 75M0D20 Magenta developer unit 75M0D30 Yellow developer unit 75M0D40 Black developer unit 75M0D10 Ordering a maintenance kit Match the maintenance kit to the printer voltage. Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit.
Page 110 Maintain the printer Remove the used toner cartridge. Unpack the new toner cartridge.
Page 111 Maintain the printer Insert the new toner cartridge until it clicks into place. Close the door. Replacing an imaging kit Open door B. Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 112 Maintain the printer Remove the right cover.
Page 113 Maintain the printer Remove the waste toner bottle. Remove the toner cartridges.
Page 114 Maintain the printer Remove the used imaging kit. Unpack the new imaging kit. Black imaging kit Black and color imaging kit...
Page 115 Maintain the printer Notes: • The black imaging kit includes the imaging kit and the black developer unit. • The black and color imaging kit includes the imaging kit and the black, cyan, magenta, and yellow developer units. • When replacing the black imaging kit, save the cyan, magenta, and yellow developer units from the used imaging kit.
Page 116 Maintain the printer Insert the new imaging kit until it is fully seated.
Page 117 Maintain the printer Insert the toner cartridges until they click into place.
Page 118 Maintain the printer Insert the waste toner bottle until it clicks into place.
Page 119 Maintain the printer Attach the right cover until it clicks into place. Close door A, and then close door B.
Page 120 Maintain the printer Replacing the waste toner bottle Open door B. Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 121 Maintain the printer Remove the right cover. Remove the used waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position. Unpack the new waste toner bottle.
Page 122 Maintain the printer Insert the new waste toner bottle until it clicks into place.
Page 123 Maintain the printer Attach the right cover until it clicks into place. Close door A, and then close door B.
Page 124 Maintain the printer Replacing a developer unit Open door B. Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 125 Maintain the printer Remove the right cover. Remove the waste toner bottle.
Page 126 Maintain the printer Remove the toner cartridges.
Page 127 Maintain the printer Remove the imaging kit. Remove the used developer unit. Warning—Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
Page 128 Maintain the printer Remove the packing material. Insert the new developer unit.
Page 129 Maintain the printer Insert the imaging kit until it is fully seated.
Page 130 Maintain the printer Insert the toner cartridges until they click into place.
Page 131 Maintain the printer Insert the waste toner bottle until it clicks into place.
Page 132 Maintain the printer Attach the right cover until it clicks into place. Close door A, and then close door B. Replacing the pick tires Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer.
Page 133 Maintain the printer Remove the tray. Remove the used pick tires. Unpack the new pick tires.
Page 134 Maintain the printer Insert the new pick tires. Note: Make sure that the edges of the pick tire treads are facing downward. Insert the tray. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 135 Maintain the printer Replacing the right cover Open door B. Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 136 Maintain the printer Remove the used right cover. Remove door B from the used right cover. Unpack the new right cover. Attach door B to the new right cover.
Page 137 Maintain the printer Attach the new right cover until it clicks into place. Close door A, and then close door B. Replacing MarkNet N8450 Wireless Print Server CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 138 Maintain the printer Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. Open door B.
Page 139 Maintain the printer Remove the used wireless print server. Unpack the new wireless print server. Insert the new wireless print server until it clicks into place. Close door B.
Page 140 Maintain the printer Attach the controller board shield, and then install the screws. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 141: Cleaning Printer Parts
Maintain the printer Cleaning printer parts Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Page 142: Saving Energy And Paper
Maintain the printer Saving energy and paper Conﬁguring the power save mode settings Sleep mode From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode. Specify the amount of time that the printer stays idle before it enters Sleep Mode. Hibernate mode From the home screen, touch Settings >...
Page 143: Shipping The Printer
• Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to https://support.lexmark.com or contact customer support.
Page 144: Troubleshoot A Problem
Troubleshoot a problem Troubleshoot a problem Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps. “Blank or white pages” on “Dark print” on page 153 “Ghost images”...
Page 145: Printer Error Codes
Troubleshoot a problem “Toner easily rubs off” on “Uneven print density” on “Horizontal dark lines” on “Vertical dark lines” on page 165 page 166 page 167 page 168 “Horizontal white lines” “Vertical white lines” on “Repeating defects” on on page 169 page 170 page 172 Printer error codes...
Page 146 Troubleshoot a problem Error codes Error message Solution Load multipurpose feeder 11.91 Open the multipurpose feeder, and with <type/> <size/>. then load paper. For more information, see “Loading the Load multipurpose feeder 11.92 multipurpose feeder” on page with <type/> <size/> <orientation/>.
Page 147 111. Non-Lexmark [color] 33.40, 33.41, 33.42, 33.43 For more information, see cartridge, see User's “Non‑Lexmark supply” on page 190. Guide. 33.65 Non-Lexmark black and color imaging kit, see User's Guide. 37.1 Insufficient memory to collate job.
Page 148 Troubleshoot a problem Error codes Error message Solution 39.1 Complex page, some data may not Try one or more of the following: have printed. • Touch Continue to clear the message and continue printing. • Cancel the current print job. •...
Page 149 Troubleshoot a problem Error codes Error message Solution Too many trays attached. Turn off the printer. Only <x/> tray/s can be Unplug the power cord from the supported. electrical outlet, and then from the printer. Remove one or more trays. Connect the power cord to the electrical outlet, and then turn on the printer.
Page 150 Troubleshoot a problem Error codes Error message Solution Format the disk. Formatting now wipes all information from the storage drive. To format the disk, do the following: From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
Page 151 Troubleshoot a problem Error codes Error message Solution Paper jam, [jam header]. 200.02, 200.03, 200.05, 200.06, For more information, see “Paper jam [xxx.yy] 200.12, 200.13, 200.15, 200.16, in door A” on page 181. 200.22, 200.23, 200.25, 200.32, 200.33, 200.35, 200.43, 200.45, 200.91, 200.99, 202.03, 202.04, 202.05, 202.13, 202.14, 202.15, 202.23, 202.24, 202.25, 202.33,...
Page 152: Printing Problems
Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the printer printing blank or white pages?
Page 153 Troubleshoot a problem Dark print Note: Before solving the problem, print the quality sample pages to determine the missing color. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved.
Page 154 Troubleshoot a problem Action Step 5 Go to step 6. The problem is solved. Replace textured or rough paper with plain paper. Print the document. Is the print too dark? Step 6 Contact customer The problem is support. solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity.
Page 155 Troubleshoot a problem Action Step 3 Contact customer The problem is support. solved. Perform Color Adjust. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust. Print the document. Do ghost images appear on prints? Gray or colored background Note: Before solving the problem, print the Print Quality Test Pages.
Page 156 Troubleshoot a problem Action Step 3 Contact customer The problem is support. solved. Remove the color imaging kit, and then remove the black imaging unit. Warning—Potential Damage: Do not expose the color imaging kit and black imaging unit to direct light for more than 10 minutes.
Page 157 Troubleshoot a problem Action Step 2 The problem is Contact customer solved. support. Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. •...
Page 158 Troubleshoot a problem Action Step 3 Go to step 4. The problem is solved. Turn off Color Saver. From the home screen, touch Settings > Print > Quality > Color Saver. Print the document. Is the print light? Step 4 Go to step 5.
Page 159 Troubleshoot a problem Action Step 8 Contact customer The problem is support. solved. Remove the color imaging kit, and then remove the black imaging unit. Warning—Potential Damage: Do not expose the color imaging kit and black imaging unit to direct light for more than 10 minutes.
Page 160 Troubleshoot a problem Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. Contact customer support.
Page 161 Troubleshoot a problem Action Step 5 Contact customer The problem is support. solved. Remove the color imaging kit, and then remove the black imaging unit. Warning—Potential Damage: Do not expose the color imaging kit and black imaging unit to direct light for more than 10 minutes.
Page 162 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. •...
Page 163 Troubleshoot a problem Action Step 1 Go to step 2. The problem is solved. Pull out the tray. Remove the paper, and then load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Squeeze and slide the paper guides to the correct position for the size of the paper you are loading.
Page 164 Troubleshoot a problem Action Contact customer The problem is Remove the color imaging kit, and then remove the black support. solved. imaging unit. Warning—Potential Damage: Do not expose the color imaging kit and black imaging unit to direct light for more than 10 minutes.
Page 165 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded in the tray.
Page 166 Troubleshoot a problem Action Contact customer The problem is solved. Depending on your operating system, specify the support. paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel.
Page 167 Troubleshoot a problem Horizontal dark lines Notes: • Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. • If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic. Action Step 1 Go to step 2.
Page 168 Troubleshoot a problem Action Step 3 Contact customer The problem is support. solved. Remove the color imaging kit, and then remove the black imaging unit. Warning—Potential Damage: Do not expose the color imaging kit and black imaging unit to direct light for more than 10 minutes.
Page 169 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Print the document. Do vertical dark lines appear on prints? Step 3 Contact...
Page 170 Troubleshoot a problem Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded in the tray.
Page 171 Troubleshoot a problem Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.
Page 172 Troubleshoot a problem Repeating defects Note: Before solving the problem, print the quality sample pages to determine the cause of the repeating defects. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Take note of the The problem is Using the Maintenance Defect Ruler, measure the distance distance, and then...
Page 173 Troubleshoot a problem Print jobs do not print Action Step 1 The problem is Go to step 2. solved. From the document you are trying to print, open the Print dialog, and then check if you have selected the correct printer. Print the document.
Page 174 Troubleshoot a problem Conﬁdential and other held documents do not print Action Step 1 The problem is Go to step 2. solved. From the control panel, check if the documents appear in the Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options.
Page 175 Troubleshoot a problem Job prints from the wrong tray or on the wrong paper Action Step 1 Go to step 2. Load the correct paper size and paper Check if you are printing on the correct paper. type. Print the document. Is the document printed on the correct paper? Step 2 The problem is...
Page 176 Troubleshoot a problem Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the print resolution from the Printing Preferences or Print dialog. Set the resolution to 4800 CQ. Print the document. Is the printer printing slow? Step 4 Go to step 5.
Page 177: The Printer Is Not Responding
Troubleshoot a problem Action Step 8 Contact customer The problem is support. solved. Make sure that the printer is not overheating. Notes: • Allow the printer to cool down after a long print job. • Observe the recommended ambient temperature for the printer.
Page 178: Unable To Read Flash Drive
Troubleshoot a problem Action Step 6 The problem is Go to step 7. solved. Turn off the printer, install the hardware options, and then turn on the printer. For more information, see the documentation that came with the option. Is the printer responding? Step 7 The problem is Go to step 8.
Page 179: Enabling The Usb Port
Troubleshoot a problem Action Step 5 Go to step 7. Go to step 6. Check if the ﬂash drive is supported. For more information, see “Supported ﬂash drives and ﬁle types” on page Is the ﬂash drive supported? Step 6 The problem is Go to step 7.
Page 180 Troubleshoot a problem • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray ﬁrmly into the printer after loading paper. Use recommended paper •...
Page 181 Troubleshoot a problem Jam locations Door A Trays Multipurpose feeder Manual feeder Paper jam in door A Paper jam below the fuser Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 182 Troubleshoot a problem Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door A.
Page 183 Troubleshoot a problem Open the fuser access door, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door A. Paper jam in the duplex unit Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 184 Troubleshoot a problem Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door A.
Page 185 Troubleshoot a problem Paper jam in trays Remove the tray. Warning—Potential Damage: A sensor inside the optional tray is easily damaged by static electricity. Touch a metal surface before removing the jammed paper in the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 186: Network Connection Problems
Troubleshoot a problem Paper jam in the multipurpose feeder Note: The multipurpose feeder is available only if the optional 650-sheet duo tray is installed. Remove paper from the multipurpose feeder, and then close it. Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 187 Troubleshoot a problem Action Step 2 The problem is Go to step 3. solved. Make sure that the printer IP address is correct. Notes: • View the IP address on the home screen. • An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 188 Troubleshoot a problem Cannot connect the printer to the Wi‑Fi network Action Step 1 The problem is Go to step 2. solved. Make sure that Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview >...
Page 189: Hardware Options Problems
Troubleshoot a problem Hardware options problems Cannot detect internal option Action Step 1 The problem is Go to step 2. solved. Turn off the printer, wait for about 10 seconds, and then turn on the printer. Does the printer detect the internal option? Step 2 Go to step 4.
Page 190: Issues With Supplies
The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 191: Paper Feed Problems
Continue. If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and supplies”...
Page 192 Troubleshoot a problem Collated printing does not work Action Step 1 The problem is Go to step 2. solved. From the home screen, touch Settings > Print > Layout > Collate. Touch On [1,2,1,2,1,2]. Print the document. Is the document collated correctly? Step 2 The problem is Go to step 3.
Page 193 Troubleshoot a problem Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Remove the tray. Check if paper is loaded correctly. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper ﬁll indicator.
Page 194: Color Quality Problems
Troubleshoot a problem Color quality problems Modifying the colors in printed output From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction. In the Color Correction menu, touch Manual > Color Correction Content. Choose the appropriate color conversion setting. Object type Color conversion tables RGB Image...
Page 195 Troubleshoot a problem How does the printer know what color to print? When printing a document, information describing the type and color of each object is sent to the printer and is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta, yellow, and black toner used to produce the color you want.
Page 196: Contacting Customer Support
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
Page 197: Recycle And Dispose
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
Page 198: Notices
For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product, go to www.lexmark.com/privacy. For information on supplies and downloads, go to www.lexmark.com.
Page 199 Trademarks Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries.
Page 200 The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 201 Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling.
Page 202 Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard‑copy output from electronic One-sided: 514 (C2335, CS531); 574 inputs. (CS632, CS639) Two-sided: 362 (C2335, CS531); 383 (CS632, CS639) Copy The product is generating hard‑copy output from hard‑copy...
Page 203 Scan The product is scanning hard‑copy documents. Ready The product is waiting for a print job. 20.8 (C2335, CS531); 21.3 (CS632, CS639) Sleep Mode The product is in a high‑level energy‑saving mode. Hibernate The product is in a low‑level energy‑saving mode.
Page 204 Notices • The product shall automatically power down to a standby power level of ≤ 1 W. The auto standby function (Hibernate or Off) shall be enabled at product shipment. Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the electrical outlet.
Page 205 Member States relating to radio equipment. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 206 This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Highﬁeld House, Foundation Park - 8 Roxborough Way, Maidenhead Berkshire - SL6 3UD, United Kingdom.
Page 207 Notices เครื ่ อ งวิ ท ยุ ค มนาคมนี ้ ม ี ร ะดั บ การแผ ค ลื ่ น แม เ หล็ ก ไฟฟ า สอดคล อ งตามมาตรฐาน ความปลอดภั ย ต อ สุ ข ภาพของมนุ ษ ย จ ากการใช เ ครื ่ อ งวิ ท ยุ ค มนาคมที ่ ค ณะกรรมการกิ จ การ โทรคมนาคมแห...
Page 208 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 209 Substances in Electrical and Electronic Equipment Regulations 2012. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Highﬁeld House, Foundation Park - 8 Roxborough Way, Maidenhead Berkshire - SL6 3UD, United Kingdom.
Page 210 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 211 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 212 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 213 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 214 Notices This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneﬁciaries of this limitation. Additional rights...
Page 215: Index
Index Index collated printing does not replacing 124 work 192 Device Quotas activating Voice Guidance 25 color correction 194 setting up 23 adding apps to home screen 21 directory list color quality, troubleshooting adding contact groups 24 print appears tinted 195 printing 56 adding contacts 24 colored background on print 155...
Page 216 33 manual feeder installing trays 37 loading 29 intelligent storage drive 36, 49 MarkNet N8450 Wireless Print erasing 49 genuine Lexmark parts and Server 137 installing 37 supplies 106 menu internal options 36 genuine parts and supplies 106 802.1x 90...
Page 217 142 unable to read ﬂash drive 178 erasing 48 preprinted forms printer Non‑Lexmark supply 190 selecting 14 minimum clearances 19 non‑volatile memory 49 print appears tinted 195 selecting a location for 19 Not enough free space in ﬂash...
Page 218 142 Defective ﬂash detected 189 black and color imaging kit 111 supplies status Non‑Lexmark supply 190 black imaging kit 111 checking 105 Not enough free space in ﬂash developer unit 124 supply notiﬁcations memory for resources 190 toner cartridge 109 conﬁguring 105...
Page 219 166 Universal paper size setting 27 unlinking trays 33 updating ﬁrmware 35 USB port 20 enabling 179 using Customer Support 23 using Display Customization 22 using genuine Lexmark parts and supplies 106 using the control panel 11...

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