Troubleshooting - FOR-A MFR-1616 Operation Manuals

5. Troubleshooting

If any of the following problems occur during operation of your MFR-1616 / MFR-1616R /
MFR-3216 / MFR3232, proceed as indicated below to see if the problem can be corrected before
assuming a unit malfunction has occurred.
If the problem is not corrected by performing the procedures below, turn the unit off and then on
again. If this still does not correct the problem, contact your dealer.
Problem
No image output.
Unable to control using
the remote control
panel.
The secondary CPU is
active.
IMPORTANT
Check
Are there signal inputs to the video
input connectors?
Are cables properly connected for
the signal inputs?
Is the crosspoint set properly?
Is the LAN cable properly
connected?
Is the RU Info page in the
Web-based Control indicating NG?
Are both MFR-LAN (CPU1) and
MFR-LAN (CPU2) properly
connected to the network?
(Check the cable and Ethernet hub
connections.)
If network connections are
properly made, turn unit power
OFF then ON again.
49
Remedy
Input video signals to the video input
connectors.
Connect cables properly.
Set crosspoints properly.
Properly connect the LAN cable.
Check the item that is indicated as
NG. However, if the Voltage is
indicated as NG, contact your FOR-A
agent. See the Web-based Control
Operation Manual for details.
Connect both MFR-LAN (CPU1) and
MFR-LAN (CPU2) to the network
correctly.
Consult your FOR-A reseller if the
secondary CPU is still active after
restarting