Maintenance & Troubleshooting - Samsung SF6500 Service Manual

7. Maintenance & Troubleshooting
7-1 Preventative Maintenance
The cycle period outlined below is a general guideline for maintenance. The example list is for an average
usage of 50 transmitted and received documents per day. Environmental conditions and actual use will vary
these factors. The cycle period given below is for reference only.
COMPONENT
ADF Rubber
ADF Roller/Feed Roller
SCANNER
Roll Pinch
White Roller
Cleaning Felt
Pickup Roller
PRINTER
Feed Roller
Transfer Roller
DRV, DEV
Frame PAD
7-2 Diagnostics
This section describes methods and procedures to isolate the cause of a malfunction in the machine. This
machine displays diagnostic information on the LCD. In addition, it can perform a series of tests that allow
the machine to observe individual machine functions.
7-2-1 Error Messages
Error Message
BUSY REDIAL?
COMM. ERROR
INCOMPATIBLE
DOCUMENT JAM
DOOR OPEN OR
FUSER COVER OPEN
Samsung Electronics
CLEANING CYCLE
6 Months
CIS 6 Months
Cartridge
6 Months
6 Months
Fuser
Driver
Description
The machine is waiting the programmed
interval to automatically redial.
A problem with the facsimile
communications has occurred.
Remote party did not have the requested
feature, such as a confidential
transmission or relay transmission.
It also occurs if the remote machine has
insufficient memory space to complete
the operation you are attempting
Loaded document has Jammed
in the feeder
The top cover is not securely latched.
The fuser cover is not securely latched.
REPLACEMENT CYCLE
20,000 Pages
50,000 Pages
50,000 Pages
50,000 Pages
5,000 Pages
5,000 Pages
50,000 Pages
50,000 Pages
50,000 Pages
80,000 Pages
80,000 Pages
80,000 Pages
50,000 Pages
Solution
You can press START to immediately redial,
or STOP to cancel the redial operation.
Try again.
Reconfirm your remote party's feature.
Clear the document Jam.
Press down on the cover until you feel it
latch securely.
Replace the cover firmly until it clicks in place.
SOLUTION
See p.6-2
See p.6-5
See p.6-7
See p.6-2
See p.6-4
See p.3-13
See p.3-15
See p.6-31
See p.6-30
See p.6-26
See p.6-20
See p.6-15
See p.6-33
7-1