Troubleshooting (Need Assistance?)
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. OS/APPLICATION: Indicate the operating system and applications you are running on the system.
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Example: MS-DOS
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. CPU: Indicate the brand and the speed (MHz) of your CPU.
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Example:(A) In the "Brand" space, write "Intel", in the "Specifications" space, write "Pentium
1.9GHz"。
7. HDD: Indicate the brand and specifications of your HDD(s), specify if the HDD is using (IDE1 or
(IDE2. If you know the disk capacity, indicate it and check (")") "
indication, we will consider that your HDD is "*IDE1" Master.
Example: In the "HDD" space, check the box, in the Brand space, write "Seagate", in the
Specifications space, write "ST31621A (1.6GB)".
8. CD-ROM Drive: Indicate the brand and specifications of your CD-ROM drive. Specify if it uses (
IDE1 or (IDE2, and check (")") "
CD-ROM is "*IDE2" Master.
Example: In the "CD-ROM drive" space, check the box, in the Brand space, write "Mitsumi", in the
Specifications space, write "FX-400D".
9. System Memory (DDR SDRAM): Indicate the brand and specifications (DDR DIMM) of your
system memory. Such as Density, Description, Module Components, Module Part Number, CAS
Latency, and Speed (MHz).
For example: In the Brand space, write "Micron", in the Specifications space, write: Density: 128MB,
Description: SS 16 Megx72 2.5V ECC Gold, Module Components: (9) 16 Megx 8, Module Part
Number: MT9VDDT1672AG, CAS Latency: 2, Speed (MHz): 200 MHz.
Please give us the detailed information of your DDR SDRAM module; it will help us to simulate the
problems you met.
10. ADD-ON CARD: Indicate which add-on cards you are absolutely sure are related to the problem.
If you cannot identify the problem's origin, indicate all the add-on cards inserted into your system.
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6.22, Windows
98 SE, Windows
NOTE: Items between the "*" are absolutely necessary.
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2000, etc....
"; in case you give no indication, we will consider that your
"; in case you give no
User's Manual
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