Returning Your Analyser To Kane - Kane KANE504 Owner's Manual & Maintenance Manual

8.1

RETURNING YOUR ANALYSER TO KANE

When returning your KANE504, please always ensure that you enclose:
Your full contact details
A daytime telephone number
Details of faults you might have experienced
Any relevant accessories (eg. probe, printer, adaptor and leak
detectors). Any accessories that are returned will be checked. If an
accessory has failed then we will quote you for a repair or a
replacement.
Packing your analyser
When returning your analyser, please pack it appropriately to prevent
any damage during transit.
Before sealing your package, please ensure that you have enclosed the
items listed above and that it is clearly marked for the attention of:
Northern Service Centre
Kane International Ltd
Gibfield Park Avenue
Atherton
Manchester
M46 0SY
Sending your analyser
Once the analyser has been securely packed then your package is ready
for shipment back to Kane. If you do not have an account with a courier
company you can take your package to your local Post Office. It is
advisable to send the package by Special Delivery so that it is insured
and traceable while in transit.
When we receive your analyser
On receipt of your package, our Service Engineers will inspect the
analyser and any accessories and confirm to you the total service cost.
Once you have accepted this the work will be carried out, and upon
completion the analyser returned to you by Fed Ex "Next Day Service".
If you have any questions that we haven't answered, please feel free to
contact our Northern Service Centre:
Tel: 01942 873434
Fax: 01942 873558
Email: nservice@kane.co.uk
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