KoamTac KDC20 User Manual page 18

K K DC User Manual
I
NTRODUCTION
®
Apple
Made for iPhone, Made for iPod, Made for iPad
®
Samsung
Compatible with Galaxy Series
Warranty Policy
KOAMTAC ONE YEAR LIMITED WARRANTY
KOAMTAC products are warranted to be free from defects in materials or workmanship for one (1)
year from the date of purchase from an authorized dealer of KOAMTAC products. Within this period,
we will, at our sole discretion, repair or replace any components that fail in normal use. Such repairs
or replacement will be made at no charge to you for parts and/or labor, provided that you shall be
responsible for any transportation charges. Replacement products may be new or refurbished at
our discretion.
This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks, stains and dents; (ii)
consumable parts, such as batteries, unless product damage has occurred due to a defect in
materials or workmanship; (iii) damage caused by accident, abuse, misuse, water (in excess of
specifications), flood, fire, or other acts of nature or external causes; (iv) damage caused by service
performed by anyone who is not an authorized service provider of KOAMTAC; or (v) damage to a
product that has been modified or altered without the prior written permission of KOAMTAC.
Repairs have a ninety (90) day warranty. If the unit sent in is still under its original warranty, then
the new warranty will be the longer of ninety (90) days or the balance of the original one year
warranty.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR
OTHERWISE. Subject to applicable law, in no event shall our liability exceed the purchase price of the
Hardware.
RETURN
For warranty returns, you must pack your KOAMTAC product in its original packaging and include all
accessories and documentation. We reserve the right to charge for any damage to the KOAMTAC
product, and missing part fees may apply.
Please contact Customer Service prior to returning any product to receive a return authorization
form and RMA number. You will be responsible for, and pre-pay, all return shipping charges and
shall assume all risk of loss or damage to product while in transit to us. We recommend that you use