Table 6 - Troubleshooting Techniques - KoamTac KDC20 User Manual

Abnormal KTSync
Operation on
DELL PC
Touch Keypad not
working
(KDC500)
Compromise Message
displayed
(KDC500)
Quickset Utility
z
z
WSED Utility
z
z
z
Foreign Object
z
detected
Hardware
z
failure
Security Attack
z
detected

Table 6 - Troubleshooting Techniques

charge KDC
Disable Quickset Utility before using
KTSync.
Dell Quickset utility interrupts
normal KTSync operation
Disable WSED Wireless enable/disable
utility
delete the folder C:\Program
Files\WSED, which contains a file
WSED.exe, with the same icon as in the
taskbar
Delete the registry entry
KEY_LOCAL_MACHINE
\SOFTWARE\Microsoft\Windows\Curr
entVersion\Run\WSED
Clear any foreign object (including your
finger) placed on the touch keypad and
reset KDC.
Contact distributor for technical
support
Contact distributor for technical
support