When To Contact Customer Service - Thermo Scientific Sorvall ST 8 Instruction Manual

8
Troubleshooting

When to Contact Customer Service

When to Contact Customer Service
If you need to contact customer service, please provide the order no. and the serial no. of your
centrifuge. This information can be found on the back near the inlet for the power supply cable.
In addition the customer service also needs the Software ID and the NVRAM ID. Both are available in
the system menu. For a desription how to get there, see "Enter system menu" on page 41. You will find
a description on how to find the "Software ID" on page 43 and for the "NVRAM ID" on page 43.
Thermo Scientific Sorvall ST 8 Centrifuge 57