Recommended System Engineer Requirements - Canon imageRUNNER ADVANCE 6575i Service Manual

Canon
E.

Recommended System Engineer Requirements

An SE (System Engineer)
solutions and networked devices, and should have the following basic job
functions:
•
Systems integration (pre-sales, professional services and post-sales)
•
Technical education of customers and dealership personnel
•
Advanced Troubleshooting responsibilities
To perform the above tasks successfully, it is crucial that the SE have strong
software solutions, IT infrastructure and working knowledge in the following
areas:
1. Major computer platforms (PC and Mac based)
2. Operating systems:
- Windows 7, 8, 10
- Mac OS
- Linux
- VMware virtualization
3. Server Operating Systems:
- Windows Server 2008, 2012
- Mac OS X Server
4. Protocols/Services:
- TCP/IP
- SSL
- Active Directory
5. Printing
- Print Driver (PCL, PS, UFR)
- Print processor
- Print spooler
- Print queue
6. Scanning
It is also important that the SE have computer skills and working knowledge in
the following areas:
• Remote Support Tools – (Webex, Teamviewer, Windows RDC)
• Other computer platforms (mainframe and UNIX)
44 An SE (System Engineer) is a professional title often used by hardware vendors for individuals who perform systems related
tasks, such as analysis, design, and programming. System Engineers are also often involved in pre-sales activities.
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide
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Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide
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is recommended to work with Canon's software
February 2016
Page 44