Recommended System Engineer Requirements - Canon imagePRESS C7011VPS Service Manual

Canon
I.

Recommended System Engineer Requirements

An SE (System Engineer)
devices, and should have the following basic job functions:
•
Systems integration (pre-sale and post-sale)
•
Installation
•
Education of customers and dealership personnel
•
Troubleshooting
To perform the above tasks successfully, it is crucial that the SE have strong
computer skills and working knowledge in the following areas (listed in order
of importance):
1. The major computer platforms (IBM-compatible and Macintosh)
2. Computer hardware (including cabling)
3. Computer software (including drivers)
4. Operating systems:
• Windows 2000 Professional/Server/Advanced Server
• Windows XP Professional/Home Edition (32 bit)
• Windows XP Professional x64 (64 bit)
• Windows Server 2003 (32 and 64 bit versions)
• Windows Vista (32 bit)
• Mac OS versions 10.1.5 and up (for PS/PCL), and versions
10.2.8 – 10.4.2 (for UFR II)
5. Network Operating Systems:
• Novell NetWare 3.x, 4.x, 5.x, and 6.x
• Windows NT/2000/2003
• Mac OS X
6. Protocols:
• TCP/IP
• IPX/SPX
• NetBIOS
• AppleTalk
7. Printing
8. Scanning
It is also important that the SE have computer skills and working knowledge in
the following areas:
•
Other computer platforms (mainframe and UNIX)
•
Networking
•
Basic electronics
39 An SE (System Engineer) is a professional title often used by hardware vendors for individuals who perform systems related
tasks, such as analysis, design, and programming. System Engineers are also often involved in pre-sales activities.
imagePRESS C7011VPS/C6011VPS/C6011S Service Guide
Revision 3
imagePRESS C7011VPS/C6011VPS/C6011S Service Guide
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is recommended to work with Canon's networked
January 2015
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