Who Should Attend; Training Facilities; Online Courses; Classroom Training Facilities - Canon imageRUNNER ADVANCE 6575i Service Manual

Canon
C.

Who Should Attend

It is required that any technician responsible for installing, servicing, or
supporting the imageRUNNER ADVANCE 6500 machines successfully
complete the blended training course and pass the final assessment exam.
Note: Our current support policy dictates that only those technicians who
have completed the training program and pass the final assessment exam are
entitled to live, phone-based support through our TSC (Technical Support
Center). However, self-service support (software downloads, knowledgebase
articles, support forums, technical publications) is available through our
e-Support Center Web Site
section on the e-Support Center Web site for entitlement details.)
D.

Training Facilities

1. Online Courses

The online courses are located in the e-Learning center on the Canon
USA
e-Support Center Web Site provide easy access to the training. The
online courses can be conducted at any dealer facility that is suitable for
online student learning.

2. Classroom Training Facilities

Classroom training is available in each of the five Canon Regional
Training Centers:
• Jamesburg, New Jersey
• Norcross, Georgia
• Irving, Texas
• Itasca, Illinois
• Irvine, California
E.

Course Equipment

•
Windows workstation (Vista, XP, 2007, or higher)
•
Microsoft Internet Explorer v7.0 or higher
•
Applicable accessories (hardware and software)
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide
Revision1
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide
for all technicians. (Refer to the Technical Support
e-Support Center Web Site. Certification maps on the
February 2016
Page 35