Cisco D9865 Installation And Operation Manual page 219

Problem
No sound
Poor picture
4035197 Rev C
Cause
• The sound has been
muted.
• Audio cable may be
faulty or not properly
connected.
• Possible station trouble.
The signal source for one
or more channels is
temporarily affected by
transmission problems or
due to a temporary solar
disturbance.
• Digital Audio setting is
not configured properly.
D9865 Satellite Receiver Installation and Operation Guide
Remedy
• Same as above.
• Check that the volume is
not muted by pressing
the VOL+ or VOL-
button on the remote
control.
• Check another channel to
compare signal
reception.
• Check the Digital Audio
setting in the Audio
Setup screen. For
example, if it is set to
Dolby Digital, ensure
that your system
supports compressed
audio.
• Same as above.
• Check another channel to
compare signal
reception.
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