Troubleshooting - Extron electronics IN1402 User Manual

Troubleshooting

Problem: There is no image on the display device.
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Solution 1: Make sure that the power cable is securely plugged into the unit and the A/C
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Solution 2: Make sure the A/C source is live.
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Solution 3: Verify that the power switch is turned on for the video source, the IN1402
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Solution 4: Verify the connection to the output display device. Even with no input
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Solution 5: Select an output resolution compatible with the display device being used.
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Solution 6: The output resolution must not be less that the input (the IN1402 can only
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Solution 7: The display device may not accept certain sync formats. Verify the display
Problem: The image on the display device is scrambled.
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Solution: Select an output resolution compatible with the display device being used.
Use the default power-up buttons to select an output mode without the menu
present.
Problem: The image on the display device is cropped to the left side.
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Solution 1: Increase the output H-Position to line up the image on the display device.
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Solution 2: Adjust the monitor position or size controls to fit the image on the display
Problem: The image on the display device is cropped on the right side.
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Solution 1: Reduce the output H-Position to line up the image on the display device.
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Solution 2: Adjust the monitor position or size controls to fit the image on the display
Problem: The image on the display device is cropped on the top.
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Solution 1: Increase the output V-Position to line up the image on the display device.
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Solution 2: Adjust the monitor position or size controls to fit the image on the display
Problem: The image on the display device is cropped on the bottom.
•
Solution 1: Reduce the output V-Position to line up the image on the display device.
•
Solution 2: Adjust the monitor position or size control to fit the image on the display
source.
and the monitor/display device.
signal, the IN1402 menu can be displayed. Press MENU or ENTER to gain
access to the menu screen.
Use the default power-up buttons to select an output mode without the menu
present.
scale up). Select an output resolution that is greater than or equal to the input
size.
device sync capability and select the IN1402 output sync using the power-up
default buttons.
device.
device.
device.
device.
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