Troubleshooting - Extron electronics IN1403 User Manual

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Troubleshooting

Problem: There is no image on the display device.
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Solution 1: Make sure that the power cable is securely plugged into the unit and the A/C
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Solution 2: Make sure the A/C source is live.
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Solution 3: Verify that the power switch is turned on for the video source, the IN1403,
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Solution 4: Verify the connection to the output display device. Even with no input
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Solution 5: Select an output resolution and refresh rate compatible with the display
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Solution 6: The output resolution must be less that the input (the IN1403 can only scale
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Solution 7: The display device may not accept certain sync formats. Verify the display
Problem: There is no audio output.
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Solution 1: Verify that power is present and that the power switch is turned on for the
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Solution 2: Verify that the audio source is connected to the correct input and that the
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Solution 3: The audio output of the IN1403 is line level audio only. It should be
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Solution 4: Increase the volume using the volume UP button.
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Solution 5: The mute may be activated. Press MUTE to deactivate the function.
Problem: The image on the display device is scrambled.
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Solution: Select an output resolution and refresh rate compatible with the display device
Problem: The image on the display device is cropped on the left side.
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Solution 1: Increase the output H-Position to line up the image on the display device.
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Solution 2: Adjust the monitor position or size controls to fit the image on the display
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source.
and the monitor.
signal, the IN1403 menu can be displayed. Press MENU or ENTER to gain
access to the menu screen.
device being used. Use the default power-up buttons to select an output
mode without the menu present, and then turn on the blue screen to verify
these settings.
up). Select an output resolution that is greater than or equal to the input size.
device sync capability and select the IN1403 output sync using the power-up
default buttons.
audio source, the IN1403, and the amplifier/speakers.
source volume has not been turned down or muted.
connected to a mixer/amplifier or to amplified "computer type" speakers.
being used. Use the default power-up buttons to select an output mode
without the menu present, and then turn on the blue screen to verify these
settings.
Use the blue screen.
device. Use the blue screen.
IN1403 User's Manual
Tel. 07131 911201
Fax 07131 911203
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