Traffic Analysis, Attendant - Ericsson iPECS-100 Feature Description And Operation Manual

iPECS-LIK
Feature Description & Operation Manual
To print a traffic report
1. Press the [PGM] button.
2. Dial the report code, "0121 & 0124" – "0129".
0121 All Summary Traffic Reports
0124 Attendant Traffic Report
0125 Call Summary Report
0126 Hourly Call Report
0127 Hardware Usage Summary Report
0128 CO/IP Summary Report
0129 Hourly CO/IP Report
3. Press the [SAVE] button.
Conditions
1. The Print All Summary Traffic Reports generates the Attendant, Call Summary and
CO/IP Summary Traffic Reports.
Programming
SYSTEM
Related Features

SMDR Call Records
Hardware

device to capture reports

2.71.1 Traffic Analysis, Attendant

Description
The Attendant Traffic Report covers operational statistics for the Attendants. The report
outputs periodically or the Attendant requests output of the report for a defined Analysis
period. The following is a sample report and description of the report fields.
Site Name : abc co
Report Type : Attendant Traffic Report- Today Peak
Date : 06/05/02 08:34
====================================================================================
ATD Meas ----------------------Calls----------------------
No Hour Total
100 13:00 104
101 13:00 90
Field
ATD No
Meas Hour
Calls Total
1 RS-232 Port Settings (PGM 174)
2 Serial Port Function Selections (PGM 175)
Ans Abdn H
82 22 3
72 15 1
Description
Attendant Station Number
(Measurement Hour) Hour data accumulation began
Total number of calls, except group & recalls, routed to the Attendant
--------------------Time--------------- Speed
Abd Held Avail Talk
0 18 10:12 14:21
0 11 12:43 30:12
191
Issue 6.1
Held Noans Ans
01:23 00:52 00:23
00:54 00:23 00:21
ATD
Type
Sys
Main