Ericsson iPECS-100 Feature Description And Operation Manual page 185

iPECS-LIK
Issue 6.1
Feature Description & Operation Manual
Station Ring Group
A call to any station in the Group will cause all stations in the group to ring and any station in
the group may answer the call. If the call remains unanswered beyond the Overflow timer, the
call is sent to the Overflow destination, which can be a Station, Station Group or Voice Mailbox.
Multiple calls can be received by a Station Ring Group and can be serviced in any order.
External AA/VM Station Group
This group is assigned to support an external Auto Attendant Voice Mail system that employs
SLT ports to interface to the iPECS. An External AA/VM group is assigned for either circular or
terminal hunt. The External AA/VM may employ either in-band signaling over the audio channel
or SMDI protocol with a signaling connection to the system RS-232 channel.
Pick-Up Station Group A station can be assigned to a Call Pick-Up group and then may pick-up
(answer) calls to other stations in the group employing the system's Group Call Pick-Up feature.
VMIM/VSF AA/VM Group
The VMIM/VSF memory is employed by the integrated iPECS AA/VM application. Incoming
calls can be directed to one of 70 user-recorded announcements, which may request further
routing instructions from the user in the form of caller dialed digits. These digits are employed to
route the caller as defined in the system CCR (Customer Controlled Routing) Tables. The
VMIM/VSF AA/VM Group Voice Mail application receives calls forwarded or recalling from a
station. Such calls will receive the user's pre-recorded greeting and may leave voice messages.
The user may call the VMIM/VSF AA/VM Group to review and manage the integrated Voice
Mail application.
Feature Server UMS Group
The Feature Server is a PC based TAPI application with high-end Auto Attendant, Voice Mail
and Unified Messaging Service (Voice/Fax and e-mail). The iPECS Feature server receives
calls, plays announcements, stores voice messages and forwards them as wave file
attachments to the user's e-mail. The application also receives Faxes and forwards them as
attachments to e-mail. The Text-to-Speech option permits listening to e-mails as well as voice
mails.
Net VM
This group is defined to support a Centralized Voice Mail system for a networked environment.
At supported systems, the group is used to handle the AA/VM requirements from the central
iPECS. The Net VM group may be an external VM system or the iPECS Feature Server.
UCS Group
This group is defined to support the Unified Communication Solution available with the iPECS
system.
Group Announcements
Station Group routing can be augmented with announcements recorded in the VMIM/VSF
AA/VM. Callers can be routed to one of several user-recorded announcements. The system
st
answers the call and plays the defined 1 announcement to the caller. The announcement may
st
provide the caller with routing options for Caller Controlled Routing. The 1 announcement may
be "Guaranteed" meaning it will play in full before routing the call. A 2 nd
announcement can be
provided to the caller should queue timers expire.
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