Ericsson iPECS-100 Feature Description And Operation Manual page 186

iPECS-LIK
Feature Description & Operation Manual
Operation
Conditions
1. The number of groups and member stations per group are given in Table 1.2-1.
2. Station Group calls are not routed to member stations that are in DND.
3. When a member of a Circular, Terminal, or Ring Group activates Call Forward, calls
to the group may still route to the member based on the Member Forward option.
4. A call transferred to a Station Group will follow the routing for the group and will not
initiate the Transfer Recall process.
5. Calls to a Station Group receive either ring-back tone or MOH while queued to the
group.
6. Calls, which are not answered in the Overflow time, are routed to the defined
Overflow destination, station, group, etc. If no Overflow destination is defined, the
call is dropped after expiration of the Overflow timer.
7. One of the 70 VMIM/VSF announcements may be assigned as the Overflow
destination. These announcements allow for Caller Controlled Routing.
Programming
STATION GROUPS
Related Features

Automatic Call Distribution

External Auto Attendant/Voice Mail

Group Call Pick-Up

MOH (Music-On-Hold)

VMIM/VSF Integrated Auto Attd/Voice Mail
Hardware
1 Station Group Assignment (PGM 190)
2 Station Group Attributes (PGM 191)
3 Pickup Group (PGM 192)
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