Troubleshooting; Synchronising The Electronic Control Unit With The Radio Remote Hand Set; Manufacturer's Terms Of Warranty - Truma Mover S User Manual

Trouble-shooting
– Check that the batteries in the remote handset are in
immaculate condition!
– Check whether the caravan plug has been plugged into the
safety socket!
– Check whether the caravan battery is in immaculate con-
dition and is fully charged! Please note that battery per-
formance can deteriorate considerably at cold ambient
temperatures.
– Check whether the flat fuse (20 A) for the engagement
motors is OK. If the fuse is defective, check the engagement
motor connecting cables at the controller for possible short
circuiting!
– Perform a reset (approx. 10 seconds – briefly disconnect
battery or disconnect and reconnect safety plug)!
If the fault cannot be remedied, please contact your dealer or
the Truma Service department (see Truma Service Booklet or
www.truma.com).
Synchronising the electronic control unit with
the radio remote hand set
The remote hand set and the control unit are synchro-
nised with each other in the factory.
If the control unit or the remote hand set is replaced, they
must be re-synchronised as described below.
1. Check the installation in accordance with the installation
instructions and ensure that the drive rollers are not applied.
Check that the battery is properly connected, check the condi-
tion of the battery and that a voltage of 12 V is present at the
control unit. Please ensure that the caravan plug has been
plugged into the safety socket.
2. Press the reset button (k) on the control unit and hold down
(red LED – j – flashes slowly), and after approx. 5 seconds the
LED (j) starts to flash rapidly. Then release the reset button
and press and hold down the caravan reverse button on the
remote hand set (c) within 10 seconds, simultaneously switch-
ing on the remote hand set using the slide switch (a).
j
k
The remote hand set and the control unit are synchronised to
each other. After successful synchronisation, the red LED
flashes rapidly.
16

Manufacturer's terms of warranty

1. Case of warranty
The manufacturer grants a warranty for malfunctions in the
appliance which are based on material or production faults.
In addition to this, the statutory warranty claims against the
seller remain valid.
A claim under warranty shall not pertain:
– for parts subject to wear and in cases of natural wear and
tear,
– as a result of using parts that are not original Truma parts in
the units,
– as a consequence of failure to respect the manufacturers
instructions for installation and use,
– as a consequence of improper handling,
– as a consequence of improper transport packing.
2. Scope of warranty
The warranty is valid for malfunctions as stated under
item 1, which occur within 24 months after conclusion of
the purchase agreement between the seller and the final
consumer. The manufacturers will make good such defects
by subsequent fulfilment, i.e. at their discretion either by
repair or replacement. In the event of manufacturers provid-
ing service under warranty, the term of the warranty shall not
re commence anew with regard to the repaired or replaced
parts; rather, the old warranty period shall continue to run.
More extensive claims, in particular claims for compensatory
damages by purchasers or third parties, shall be excluded.
This does not affect the rules of the product liability law.
The manufacturer shall bear the cost of employing the Truma
customer service for the removal of a malfunction under war-
ranty – in particular transportation costs, travelling expenses,
job and material costs, as long as the service is carried out by
an authorised Truma-Dealer.
Additional costs based on complicated removal and installa-
tion conditions of the appliance (e.g. removal of furniture or
parts of the vehicle body) do not come under warranty.
Rollers carry 24 months warranty against manufacturing de-
fects. Take care to remove sharp stones from your tyres prior
to using your Mover.
a
3. Raising the case of warranty
The manufacturer's address is:
Truma Geräte technik GmbH & Co. KG,
Wernher-von-Braun-Straße 12,
c
85640 Putzbrunn.
In Germany, always notify the Truma Service Centre if prob-
lems are encountered; in other countries the relevant service
partners should be contacted (see Truma Service Booklet or
www.truma.com). Com plaints must be specified. In addition,
the correctly completed warranty certificate must be pre-
sented or the Serial number of the appliance and the date of
purchase specified.
In order to allow the manufacturer to check whether it is a
warranty case, the end consumer must take or send the de-
vice to the manufacturer at his own risk.
In instances of the device being sent to the works, dispatch
is to be effected by freight transport. In cases under warranty,
the works shall bear the transport costs or the costs of deliv-
ery and return. If the damage is deemed not to be a warranty
case, the manufacturer shall notify the customer and shall
specify repair costs which shall not be borne by the manufac-
turer; in this case, the customer shall also bear the shipping
costs.