HID FARGO DTC 1500 User Manual page 70

Error Message
# 112
Card Jam/Align
error
# 128
# 170
Calibrate Ribbon
# 131
Flipper
Jam/Home Error
# 136
Secure Guard
Print Disabled
# 139
Please Remove
Ribbon
# 144
EEPROM Corrupt
EEPROM Read
Error
#202
Encoder not
installed
70
System Overview—Troubleshooting
Cause
A card is jammed in the print station or
card flipping area of the printer.
The print ribbon sensor is out of
calibration or has failed.
A card has become jammed in the
printer flipper table.
The flipper failed to position properly
while aligning a card or flipping a card.
Printing is disabled by SecureGuard
until a password is received.
Ribbon needs to be removed.
EEPROM restored with factory default
values.
You are trying to send encoding data,
but the printer is not configured with
this encoder type.
iCLASS, Prox, MIFARE, SmartCard
Solution
Clear the jam. Press the Pause
continue.
Calibrate the ribbon sensor.
Check for any material blocking the sensor and
try again.
Clear any cards in the flipper table, using the
buttons to move the card out.
Resume printing.
Reset the printer and retry. If the problem
persists call for technical assistance.
Reset the printer and retry.
If the problem persists, call for technical
assistance.
Reset the printer and retry.
If the problem persists, call for technical
assistance.
If changes were made in the Advanced Setting
tab in the printer driver, click the Default button
to reset these numbers.
Reset the printer and try again. If this problem
persists, call for technical assistance.
Ensure that no encoding data is being sent with
the print job and reprint the card.
Install an encoding module.
PLT-03159, Rev A.0
button to
September 2017