HID FARGO DTC 1500 User Manual page 69

PLT-03159, Rev A.0
Error Message
# 91
Ribbon Out
# 93
Wrong Ribbon
# 97
Ribbon Search
Error
# 99
Ribbon Error
# 100
Ribbon RFID
Error
# 102
# 103
# 104
#3
Headlift Error
# 106
Job Data Error
# 107
Printing Error
# 109
# 113
Ribbon Release
Error
# 110
Card Jam/Align
error
# 111
Head Loading
September 2017
Cause
The print ribbon has run out.
The print ribbon installed in the printer
does not match the ribbon type
selected in the printer driver.
The ribbon is not able to find the next
panel correctly.
Check for jams/breaks.
The print ribbon has either broken or
jammed.
There is no ribbon or the ribbon tag
information is corrupted or incorrect.
This is a problem with the printhead
lift.
The print data sent to the printer is
corrupt or has been interrupted.
An error was detected during printing.
The printer cannot locate the next
ribbon panel to release the ribbon from
the card.
A card is jammed in the print station or
card flipping area of the printer.
An unrecoverable error has occurred
during printing.
System Overview—Troubleshooting
Solution
Install a new ribbon.
Press the Pause
ON/OFF button to cancel.
Change either the installed print ribbon or the
ribbon type selected in the printer driver.
Press the Pause
ON/OFF button to cancel.
Recalibrate the ribbon sensor.
If broken, repair by taping the ribbon back on to
the take-up core.
Replace the ribbon.
Press the Pause
ON/OFF button to cancel.
If jammed, clear the jam.
If broken, repair by taping the ribbon back on to
the take-up core.
Press the Pause
ON/OFF button to cancel.
Verify the printer driver settings for correct
ribbon.
Try a new ribbon and continue.
Press the ON/OFF button to cancel.
Reset the printer and try again.
If this problem persists, call for technical
assistance.
Check the interface cable.
Press the ON/OFF button to cancel this print job
and then resend the job.
Reset the printer and try again.
If this problem persists, call for technical
assistance.
Ensure that the ribbon is not stuck to the card.
Replace the ribbon.
Recalibrate the ribbon sensor.
If the ribbon is broken, repair by taping the
ribbon back onto the take-up core and manually
advance to the next panel.
Press the Pause
Clear the jam. Press the Pause
continue.
Reset the printer and try again. If this problem
persists, call for technical assistance.
button to continue or the
button to continue or the
button to continue or the
button to continue or the
button to continue.
button to
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