Troubleshooting
All our Rcom digital products of Autoelex Co., Ltd. are made by precision systems under strict quality control. But
occasionally some defective products are found on the way of their distribution.If any problem occurs, then please
contact Autoelex service center or distributorsin your country. We will do our best to solve the problems, if any,
for you. This product is designed in modular mode, so for its repair, if any, a qualified person can replace the part
concerned with ease.
* Customer Service : 82-55-337-2560
Troubles
No signs of power
to the incubator.
When temperature
is too high /
When temperature
is too low
When humidity
is too high /
when humidity
is too low
The machine makes
some noise.
It is normal that the
machine emits some
sounds because it
uses air circulation
fan for working.
Water leaks from
the machine.
* In case of keeping
at high humidity, there
may be some dew.
Please perform incubation "test run" to check all functions before incubating with real eggs.
DIGITAL INCUBATOR
7. Product Information
For more detailed self-diagnosis, see Rcom homepage "SELF DIAGNOSIS" category.
Expected Causes (Possibility)
▶ Check if power cord was connected well.
▶ Check power failure.
▶ Check if plug is defective.
▶ Check set temperature.
▶ Check if FAN for air circulation doesn't rotate.
▶ Try to make factory initialization. [See 11 page]
▶ Try to make factory initialization. [See 11 page]
<When low>
▶ Check if reptile vermin(vermiculite) contains
water.
▶ Check if sight window closed well.
<When high>
▶ Check surrounding environment.
▶ Check if tray inside or main body(bottom)
contains water.
▶ Check if there is some other object on the
incubator.
▶ Check if there is some vibration on the
floor or it was installed on the desk.
▶ Check if some foreign substance was
attached to FAN area after incubation.
▶ As reptile incubator operates at high
humidity, there is some dew on the sight
window. It isn't a breakdown but natural
phenomenon.
(1) Troubleshooting
*E-mail Receipt : Rcom@Rcom.co.kr
Countermeasures
▶ Try to plug-in again.
▶ Check other electric and electronic product
nearby.
▶ Check after moving to other socket.
▶ Adjust set temperature to wanted temperature.
▶ Unplug from socket and separate main
body to clean FAN area for air circulation
with a brush or writing brush.
▶ Refill water sufficiently.
<when low>
▶ Please add water to reptile vermi
(vermiculite) for eggs not to be wet.
[See 10 page]
▶ Check if foreign substance was inserted
and close it again.
<when high>
▶ Adjust environment of incubation room.
[See 7 page]
▶ Remove all the objects put on the incubator.
▶ Move incubator to the safe place to install.
▶ Unplug from socket and separate main
body to clean FAN area for air circulation
with a brush or writing brush.
▶ Please install under the condition of
incubation room.
17
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