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Quatech Device Server User Manual

Quatech device server user's manual
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CONNECT WITH
RELIABILITY
Serial Device Server
User's Manual
QUATECH, INC.
5675 Hudson Industrial Parkway
Hudson, Ohio 44236-5012
Toll free: 1-800-553-1170
http://www.quatech.com
Quatech Device Server
User's Manual P/N: 940-0183-154
Manual Revision 1.54

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  • Page 1 CONNECT WITH RELIABILITY Serial Device Server User’s Manual QUATECH, INC. 5675 Hudson Industrial Parkway Hudson, Ohio 44236-5012 Toll free: 1-800-553-1170 http://www.quatech.com Quatech Device Server User’s Manual P/N: 940-0183-154 Manual Revision 1.54...
  • Page 2 Copyright Copyright © 2006 Quatech, Inc. All rights are reserved. The information contained in this document cannot be reproduced in any form without the written consent of Quatech, Inc. Any software programs that might accompany this document can be used only in accordance with any license agreement(s) between the purchaser and Quatech, Inc.

  • Page 3: Table Of Contents

    Introduction ----------------------------------------------------------------------------------------------------------------------- 1 Understanding how virtual communication ports work-------------------------------------------------------- 2 Understanding MAC and IP addresses and port numbers----------------------------------------------- 2 Identifying operating modes--------------------------------------------------------------------------------------- 3 Identifying Quatech’s SDS product line----------------------------------------------------------------------------- 4 System requirements ----------------------------------------------------------------------------------------------------- 4 Features ---------------------------------------------------------------------------------------------------------------------- 5 Protocol support------------------------------------------------------------------------------------------------------- 5 Wi-Fi implementation ----------------------------------------------------------------------------------------------- 6 TCP socket services –...

  • Page 4: Figures

    Figure 23 - Installation Complete screen... 27 Figure 24 - Reconfigure the Serial Device Server screen ... 30 Figure 25 - Serial Device Server is Configured for a Remote Subnet ... 31 Figure 26 - Internet Protocol (TCP/IP) Properties dialog box ... 32 Figure 27 - Restart confirmation pop-up box ...
  • Page 5 Introduction Figure 33 - Locate the Serial Device Server screen ... 36 Figure 34 - Locate the Serial Device Server using direct discovery screen ... 37 Figure 35 - Locate the Serial Device Server on a remote subnet screen... 38 Figure 36 - Describe the Remote Subnet screen ...

  • Page 7: Introduction

    After following the simple steps included in the Quick Start Guide to attach your network and serial devices to the appropriate connectors on the Serial Device Server, you’ll need just a few more minutes to install the driver. You’ll then be able to communicate with the serial...

  • Page 8: Understanding How Virtual Communication Ports Work

    Ethernet address, hardware address, and MAC address are all equivalent names for a device’s unique network address. In the case of an SDS, the first three bytes identify the unit as a Quatech product. The last three bytes are unique to each unit and are assigned when the unit is released from production.

  • Page 9: Identifying Operating Modes

    Serial Device Servers. If you use Quatech’s virtual COM port drivers or the IntelliSock™ SDK (see TCP socket services – IntelliSock™ on page 6), you should use the Normal mode to make your network connections.

  • Page 10: Identifying Quatech's Sds Product Line

    Broadcast (transmits to unspecified recipients) Point-to-Point (transmits to one recipient) Quatech provides a family of SDS products. SSE-100, DSE-100, QSE- 100, and ESE-100 provide one, two, four, and eight RS-232 ports for your serial devices, respectively. SSE-400, DSE-400, QSE-400, and ESE-400 allow you to software-select between RS-232 and RS- 422/485 communications.

  • Page 11: Features

    You cannot set any parameters via SNMP. October 2006 Quatech Device Servers can connect virtually any serial device to any standard Ethernet network (Intranet or Internet) using TCP/IP protocols. The following list details some of the serial devices an SDS...

  • Page 12: Wi-Fi Implementation

    The SDS implements Quatech’s IntelliSock™ TCP socket services. Quatech supplies device drivers for Windows 2000, NT4, XP, and Linux to make the SDS look like it is a built-in COM port. IntelliSock offers you the option of interfacing directly to the SDS through a TCP socket programming interface rather than using the virtual COM port device drivers.

  • Page 13: Getting Started

    October 2006 Follow these steps to unpack your SDS. Description Save the packaging in case you ever need to store the unit or return it to Quatech for service. The complete SDS package ships in a single box. Pay particular attention to the SDS’ case and port connectors.

  • Page 14: Identifying Parts

    Identifying parts actual number location of serial ports will vary according to the model. The SDS has several indicator LEDs: Power (blue) – indicates when the SDS has line power Data (red/green) – indicates serial port data activity by blinking red for RS-232 or green for RS-422/485 Status (green) –...

  • Page 15: Understanding Led Codes

    Understanding LED codes Note: press immediately release the Reset button, restarts automatically with no changes. Also, if you continue holding the Reset button longer than 20 seconds, the Status LED stops flashing and no changes are made. October 2006 The SDS LEDs inform you of the communications status and activity of the SDS.

  • Page 16: Locating Serial And Network Ports

    Locating serial and network ports Serial port(s) Note: The location of the serial port(s) varies, depending on the model. Figure 3 and Tables 3 and 4 show RS-232/422/485 DB-9 pinouts signal descriptions. Note: Pins labeled NC are indeterminate in two-wire mode and should be left unconnected.

  • Page 17: Figure 3 - Rj-45 Pinouts (Db-9 To Rj-45 Adapter)

    Figure 4 and Tables 5 and 6 show RS-232/422/485 -RJ-45 pinouts signal descriptions. Note: If your serial port cable uses an 8-pin RJ-45 plug, you can use the center eight pins of the SDS’ RJ-45 connector for RS-232 communications. You will lose access to the Ring Indicator signal.

  • Page 18: Figure 4 - Rj-45 Ethernet Port Pinout

    Network port Figure 5 and Table 7 show the Ethernet RJ-45 pinouts and signal descriptions. Page 12 All SDS devices have one eight-pin RJ-45 Ethernet port on the back panel. Figure 4 - RJ-45 Ethernet port pinout 1 2 3 4 5 6 7 8 Table 7 - RJ-45 Ethernet port signals Ethernet signal description RJ-45...

  • Page 19: Making Connections

    Making connections Figure 6 shows a four-port SDS connected to a printer. Electrical outlet Power cord Power source Step Procedure Step 1 Make sure the serial device you are connecting to the SDS is turned off. Step 2 Connect a serial cable between the SDS and your serial device.

  • Page 20: Enabling Wi-Fi Device Servers

    SDS finds and communicates with another device. Page 14 Quatech’s Wi-Fi Device Servers need to have a wireless network connection established before they can be configured for use. To enable the wireless connection, you need to obtain the SDS’ IP address as outlined below.
  • Page 21 Step 8 Click on Network in the selection bar. Step 9 Select Infrastructure as the Access Mode. Step 10 Configure the Device Server’s SSID to match the access point’s SSID. Step 11 Press Submit to configure the SDS with your settings.

  • Page 22: Installing The Device Drivers

    This section explains how to install the SDS software under the Windows 2000, Windows NT4, and Windows XP operating systems. The Quatech Device Server Install Wizard helps you to add new SDS hardware. It takes into account a variety of circumstances and directs you to jump to different Steps as needed.

  • Page 23: Figure 7 - Welcome Screen

    Figure 8 illustrates the Quatech Install Wizard’s Welcome screen. Step Procedure Step 5 Click the Next button to continue. Figure 9 illustrates the Prepare to Install prompt. Be sure to read this screen carefully before proceeding. Note: Press the Help key for...

  • Page 24: Figure 9 - Search Network For Serial Device Server(S) Screen

    Servers screen displays and the Wizard searches the local subnet for active serial device servers. Continue with □ Step 10. Figure 9 - Search network for Serial Device Server(s) screen Description Continue with □ Step 11. The Locate the Serial Device Server screen displays.

  • Page 25: Figure 10 - Where Is The Serial Device Server Attached Screen

    The Reconfigure the Serial Device Server screen displays. Go to □ Step 30. Figure 10 - Where is the Serial Device Server attached screen Description Choose this option if the SDS is installed where you intend to use it.

  • Page 26: Figure 11 - Network Connectivity Test Screen

    Figure 12 shows the Network Connectivity Test prompt. This prompt informs you that the Wizard is ready to check the IP connectivity of the SDS. Step Procedure Step 14 Press the Next button to run the IP connectivity test. Figure 13 shows the Retrieving Unit Configuration pop-up box.

  • Page 27: Figure 13 - Tcp/Ip Network Configuration Parameters Screen

    Figure 14 shows the following TCP/IP network configuration parameters: Address type IP Address Subnet mask Default gateway Caution! If your address type is Dynamic, the Wizard asks you to confirm that you want the DHCP server to assign the IP address for your SDS.

  • Page 28: Figure 14 - Internet Protocol (Tcp/Ip) Properties Dialog Box

    Figure 15 shows the current configuration parameters for the SDS. You can change these parameters by keying in the desired values. Step Procedure Step 17 The Internet Protocol Properties (TCP/IP) dialog box lets you change the SDS configuration so that it can operate in its permanent location.

  • Page 29: Figure 15 - Restart Confirmation Pop-Up Box

    Figure 16 shows the Restart confirmation pop-up box. Step Procedure Step 20 Press OK to restart the SDS and make your changes active. Figure 17 warns you that the SDS needs time to reset. Wait until the Status LED glows green, and then press OK.

  • Page 30: Figure 17 - Tcp/Ip Network Configuration Parameters Screen

    Figure 18 shows the TCP/IP network configuration parameters including the following: Address type IP Address Subnet mask Default gateway Step Procedure Step 22 Press the Next button to continue. Figure 19 shows the Rerun network connectivity test pop- up box. Step Procedure Step 23...

  • Page 31: Figure 19 - Network Connectivity Test Screen

    Figure 20 shows the Network Connectivity Test prompt. This prompt informs you that the Wizard is ready to check the IP connectivity of the SDS. Step Procedure Step 24 Press the Next button to run the IP connectivity test. Figure 21 shows the Retrieving Unit Configuration pop-up box.

  • Page 32: Figure 21 - Tcp/Ip Network Configuration Parameters Screen

    Note: If dialog boxes appear warning you that the SDS drivers are unsigned, please click through these warnings and continue with the installation. Usually, the device drivers that Quatech provides on the CDROM accompanying the SDS are signed, but occasionally we must ship unsigned drivers. In this case, please be assured that we are working to sign the drivers as soon as possible and make them available on our website.

  • Page 33: Figure 23 - Installation Complete Screen

    Manager panel. Click Finish to close the Installation Wizard. Step 28 Win NT, only: Win NT Click Finish to launch the Quatech Device Manager Installation Wizard. Step 29 Win NT, only: Win NT Click Finish on the Installation Complete screen when the Device Manager installation is finished.

  • Page 34: Win Nt Device Manager

    Quatech’s Device Manager to manage all the Quatech devices installed on your machine. Double click the Device Manager (DM) icon on your desktop to launch. Expand the Quatech Device Server group at the bottom. Select your Device Server and click Properties.

  • Page 35: Uninstalling Your Sds

    Windows NT4 system. 1. Click on Quatech Device Manager. 2. Expand the SDS devices and select your Quatech Device Server. 3. Click Remove at the bottom of the screen. 4. If desired, use Add/Remove programs to remove the Device Manager.

  • Page 36: Alternative Installation Steps

    This section supplements the basic installation procedure by taking you through alternative installation scenarios. It then directs you to the appropriate step in the basic procedure. Figure 24 - Reconfigure the Serial Device Server screen Description If your SDS is temporarily attached to your computer’s NIC port, you may need...

  • Page 37: Figure 25 - Serial Device Server Is Configured For A Remote Subnet

    Press Next to continue. I’ll move the SDS later and run the wizard again. Press Next to continue. October 2006 Figure 25 - Serial Device Server is Configured for a Remote Subnet Description The Network Connectivity Test screen displays.

  • Page 38: Figure 26 - Internet Protocol (Tcp/Ip) Properties Dialog Box

    Figure 27 shows the current configuration parameters for the SDS. You can change these parameters by keying in the desired values. Step Procedure Step 32 The Internet Protocol (TCP/IP) Properties dialog box lets you change the SDS’ configuration so that it can operate in its permanent location.

  • Page 39: Figure 27 - Restart Confirmation Pop-Up Box

    Step 37 Depending on your path to this step, one of three possible screens will display: TCP/IP Network Configuration Parameters Reconfigure the Serial Device Server SDS Wizard Information October 2006 Figure 27 - Restart confirmation pop-up box Description The SDS reboots and takes on the new configuration.

  • Page 40: Figure 29 - Tcp/Ip Network Configuration Parameters Screen

    Figure 30 shows the TCP/IP network configuration parameters including the following: Address type IP Address Subnet mask Default gateway Step Procedure Step 38 If you are satisfied with the parameters, press Next to continue. If you are not satisfied, press Change Properties to change the TCP/IP properties.

  • Page 41: Figure 31 - Dhcp Confirmation Pop-Up Box

    Figure 32 shows DHCP server confirmation pop-up box. Only answer Yes if you are sure that the DHCP server will always assign the same IP address to the SDS. Step Procedure Step 40 Press Yes to have the DHCP server assign the IP address only if you are sure it will assign the same IP address each time.

  • Page 42: Figure 33 - Locate The Serial Device Server Screen

    Manually select and install from a list of all supported serial device server models. Press Next to continue. Page 36 Figure 33 - Locate the Serial Device Server screen Description The Locate the Serial Device Server using direct discovery screen displays. Continue with □ Step 43.

  • Page 43: Figure 34 - Locate The Serial Device Server Using Direct Discovery Screen

    Connect power to the SDS and confirm that it is ready to proceed. Press Next to continue. October 2006 Figure 34 - Locate the Serial Device Server using direct discovery screen Description Continue with □ Step 44. The Status LED should glow green.

  • Page 44: Figure 35 - Locate The Serial Device Server On A Remote Subnet Screen

    Reset button on the back to enable it. Neither of the above. Press Next to continue. Page 38 Figure 35 - Locate the Serial Device Server on a remote subnet screen Description The Describe the Remote Subnet screen displays.

  • Page 45: Figure 36 - Describe The Remote Subnet Screen

    Figure 37 explains how to gather the information you need to search for your SDS on a remote subnet. Step Procedure Step 46 Locate the target subnet’s default gateway address. Step 47 Enter the target subnet’s default gateway address in the space provided. Press Next to continue.

  • Page 46: Figure 37 - Locate The Serial Device Server Options Screen

    I’ll connect the SDS directly to my computer. Press Next to continue. Page 40 Figure 37 - Locate the Serial Device Server options screen Description The Locate the Serial Device Server local discovery screen displays. with □ Step 49.

  • Page 47: Figure 38 - Locate The Serial Device Server Local Discovery Screen

    Confirm that the SDS is ready to proceed. Step 52 Click the Next button to continue. October 2006 Figure 38 - Locate the Serial Device Server local discovery screen Description Use a standard Ethernet cable to connect the Ethernet port on the SDS to the hub or switch.

  • Page 48: Figure 39 - Select Desired Serial Device Server From List Screen

    Step 53 Locate and highlight your SDS device. Press the Next button to continue. Page 42 Figure 39 - Select Desired Serial Device Server from list screen Description This screen shows a complete list of all currently available Quatech device servers.

  • Page 49: Figure 40 - Specify Ip Address Screen

    Figure 41 prompts you for the IP address of your SDS. Step Procedure Step 54 Enter the IP address for your SDS in the box provided. Press the Next button to continue. October 2006 Figure 40 - Specify IP Address screen Description If you are not sure of the IP address, see your system administrator.

  • Page 50: Figure 41 - Network Connectivity Test Failed Screen

    (TCP/IP) Properties dialog box displays. Go to □ Step 32. Check with your system administrator for the subnet address. The Locate the Serial Device Server on remote subnet screen displays. The TCP/IP Network Configuration Parameters screen displays. Go to □ Step 16.

  • Page 51: Configuring The Sds Using The Web Interface

    After the installation program included on the SDS CD-ROM is finished, the Device Server will be ready for use as configured. If you wish to make changes to the configuration at a future time, it is a simple matter of entering the IP address of the Device Server into the address bar of your computer’s Web browser.

  • Page 52: Figure 42 - Home Page Screen

    We recommend Internet Explorer 5.0 or higher. The format for an IP address is http:// followed by a series of numbers separated by periods, such as http://123.456.789.123. The Quatech Serial Device Server Home page displays. Figure 42 - Home page screen 940-0183-154 October 2006...

  • Page 53: Setting Network Parameters

    October 2006 Once you have made the initial network connection, you can maintain and configure this connection using Quatech’s Web interface. Of course, you can always go back and use the Installation Wizard to program the settings for the SDS. Contact your network administrator if you are unsure of any of these settings.

  • Page 54: Figure 43 - Network Setup Screen

    Step Procedure Step 1 Select between a Static IP address and one set by the DHCP server. For Static only, set the IP address. Step 2 For Static only, set the Gateway IP address. Page 48 Figure 43 - Network Setup screen Description This must be a unique address in your network.

  • Page 55: Table 8 - Class A, B, And C Address Masks

    Step Procedure Step 3 For Static only, set the Address mask. Step 4 For Wired Setup, go to For Wireless Setup, continue with □ Step October 2006 Description The Address mask is a string of 0's and 1's that screens out the network part of an IP address so that only the host computer part remains.
  • Page 56 Step Procedure Step 5 Configure the SSID (network name). Step 6 Select the Access Mode. Infrastructure (using the access point) If using Infrastructure mode, go to □ Step Ad hoc (no access point) If using Ad hoc mode, continue with Step 7 For Ad hoc only, configure the Channel.

  • Page 57: Figure 44 - Ip Address Successful Screen

    Step 11 Enter the WEP Keys in hex. Step 12 Press Submit to configure the SDS with your settings. Note: Press the browser’s Back button to make no changes to the original settings. Step Procedure Step 13 Click on the link to reset the SDS. Step Procedure Step 14...

  • Page 58: Setting Snmp Parameters

    Setting SNMP parameters Note: Only SDS devices with a firmware revision level of 5.0 and above can support SNMP. Step Procedure Preliminary Click on Network in the selection bar Step and then select SNMP Setup from the left panel. Step Procedure Step 1 Enable or disable SNMP in the SDS.
  • Page 59 Step Procedure Destination information. IP Address: Community Name: Step 4 Enable or disable Security. Check to allow the SDS to accept SNMP packets from any host in the same community group. Clear the check box to allow the SDS to accept packets only from the host you specify in the Management Host/ Trap Destination configuration.

  • Page 60: Figure 48 - Snmp Address Update Successful Screen

    Step Procedure Step 6 Click on the link to reset the SDS. Step Procedure Step 7 Press Reset to activate your settings. Page 54 Figure 48 - SNMP Address Update Successful screen Description The Remote Reset screen displays. Figure 49 - Remote Reset screen Description The SDS is now resetting screen displays.

  • Page 61: Viewing The Serial Port Parameters

    SDS for Tunneling, Raw TCP, Auto TCP, and Raw UDP operating modes. In most cases, you will use the Normal operating mode for your SDS. This allows you to use either Quatech’s virtual COM port drivers or the IntelliSock SDK to communicate over a network.

  • Page 62: Figure 52 - Serial Port Setup Screen For Normal Mode

    Select Normal mode if you are using the Quatech virtual COM port drivers or IntelliSock SDK. You will find directions for configuring ports in Tunneling, Raw TCP, Auto TCP, and Raw UDP modes in the following sections.
  • Page 63 Step Procedure Force X4 mode Force X8 mode Step 3b Click on the desired Performance Selector. Step 3c Set the Heart Beat Time to a value from 1 to 65534 seconds. Default is 45 seconds. Note: Use a value of 0 to disable the heartbeat timer.

  • Page 64: Setting Tunneling Operating Mode Parameters

    Step Procedure Step 4 Repeat the steps above for each port you (non-MEI) need to configure and then press Save to implement all of your changes. Step 5 (MEI only) Setting Tunneling operating mode parameters Note: In Tunneling, a master configures a slave so that the slave can communicate with it.

  • Page 65: Figure 53 - Serial Port Setup Screen For Tunneling Mode

    Note: Click on a link to see a pop-up help screen for that item. Step Procedure Step 1 Select the serial port you want to configure. Step 2 Click on the Tunneling Operating Mode selector. Step 3a Configure the Operating mode. Click on the desired data Rate Multiplier.
  • Page 66 Step Procedure Step 3c Set the Heart Beat Time to a value from 1 to 65534 seconds. Default is 45 seconds. Note: Use a value of 0 to disable the heartbeat timer. Step 3d Click on the desired Tunnel End Type selector.

  • Page 67: Setting Raw Tcp Operating Mode Parameters

    Step Procedure Step 4b Click on the desired duplex mode selector. (MEI only) Step 4c Click on the desired connector setup. (MEI only) Step 4d Select 2- or 4-wire communication. (MEI only) Step 4 Repeat the steps above for each port you (non-MEI) need to configure and then press Save to implement all of your changes.

  • Page 68: Figure 54 - Serial Port Setup Screen For Raw Tcp Mode

    If you have an RS-232 SDS, the Configure Serial Port Interface step will not display and you will not be presented with any RS- 422/485 configuration options. Note: Click on a link to see a pop-up help screen for that item. Step Procedure Step 1...
  • Page 69 Step Procedure Force X2 mode Force X4 mode Force X8 mode Step 3b Click on the desired Performance Selector. Step 3c Set the Heart Beat Time to a value from 1 to 65534 seconds. Default is 45 seconds. Note: Use a value of 0 to disable the heartbeat timer.

  • Page 70: Setting Auto Tcp Operating Mode Parameters

    Step Procedure Step 4c Click on the desired connector setup. (MEI only) Step 4d Select 2- or 4-wire communication. (MEI only) Step 4 Repeat the steps above for each port you (non-MEI) need to configure and then press Save to implement all of your changes.
  • Page 71 Step Procedure Preliminary Click on Serial Ports in the selection Step bar. Note: Setup screens vary slightly between RS-232 and RS-232/422/485 (MEI) units. If you have an RS-232/422/485 (MEI) SDS, the Configure Serial Port Interface step will display so that you can select between RS- 232 and RS-422/485 operation.

  • Page 72: Figure 55 - Serial Port Setup Screen For Auto Tcp Mode

    Note: Click on a link to see a pop-up help screen for that item. Step Procedure Step 1 Select the serial port you want to configure. Step 2 Click on the Auto TCP Operating Mode selector. Step 3a Configure the Operating mode. Click on the desired data Rate Multiplier.
  • Page 73 Step Procedure Step 3c Set the Heart Beat Time to a value from 1 to 65534 seconds. Default is 45 seconds. Note: Use a value of 0 to disable the heartbeat timer. Step 3d Set the Baud Rate. Step 3e Set the Parity.

  • Page 74: Setting Raw Udp Operating Mode Parameters

    Step Procedure (MEI only) Click on the desired interface selector. Step 4b Click on the desired duplex mode selector. (MEI only) Step 4c Click on the desired connector setup. (MEI only) Step 4d Select 2- or 4-wire communication. (MEI only) Step 4 Repeat the steps above for each port you (non-MEI)
  • Page 75 Step Procedure Preliminary Select Serial Ports from the selection Step bar. Note: Setup screens vary slightly between RS-232 and RS-232/422/485 (MEI) units. If you have an RS-232/422/485 (MEI) SDS, the Configure Serial Port Interface step will display so that you can select between RS- 232 and RS-422/485 operation.

  • Page 76: Figure 56 - Serial Port Setup Screen For Raw Udp Mode

    Note: Click on a link to see a pop-up help screen for that item. Step Procedure Step 1 Select the serial port you want to configure. Step 2 Click on the Raw UDP Operating Mode selector. Step 3a Configure the Operating mode. Click on the desired data Rate Multiplier.
  • Page 77 Step Procedure Step 3c Set the Heart Beat Time to a value from 1 to 65534 seconds. Default is 45 seconds. Note: Use a value of 0 to disable the heartbeat timer. Step 3d Set the Baud Rate. Step 3e Set the Parity.
  • Page 78 Step Procedure Steps 4a through 4d apply only to RS-232/422/485 (MEI) units Step 4a Configure the serial port interface. (MEI only) Click on the desired interface selector. Step 4b Click on the desired duplex mode selector. (MEI only) Step 4c Click on the desired connector setup.

  • Page 79: Running Diagnostic Tests

    Running diagnostic tests Using the Port Status screen Step Procedure Preliminary Click on Diagnostics from the selection Step bar. Step Procedure Step 1 Select the desired port. Step 2 Press the Clear key to reset the selected port. Running the Ping test Step Procedure Preliminary...

  • Page 80: Checking Wireless Status

    Step Procedure Press Ping to run the test. Step Procedure Step 2 Press the Ping Test link to return to the Ping Test screen. Checking wireless status Step Procedure Preliminary Click on Diagnostics from the selection Step bar and then click on Wireless Status from the left panel.

  • Page 81: Performing Administrative Functions

    Performing administrative functions Managing users Note: create maximum of ten users for each SDS. Showing users Step Procedure Preliminary Click on Admin in the selection bar and Step then select Show Users from the left panel. Step Procedure Step 1 Make note of any users you want to add or delete.

  • Page 82: Figure 62 - Add/Del Users Screen

    Step Procedure Step 1 Enter the user name and password in the boxes provided. Step 2 Select the Add option. Step 3 Press the Submit key. Step Procedure Step 4 Enter the user name and password in the boxes provided. If desired, check the Remember my password box.

  • Page 83: Giving The Sds A Descriptive Name

    Step Procedure Step 1 Enter the user name and password in the boxes provided. Step 2 Select the Delete option. Step 3 Press the Submit key. Giving the SDS a descriptive name Step Procedure Preliminary Click on Admin in the selection bar. Step Step Procedure...

  • Page 84: Upgrading Firmware

    Step 3 Press Reset to reset your SDS. Page 78 Figure 67 - Firmware Upgrade screen Description Most of Quatech’s device drivers are available from our Web site. The Remote Reset screen displays. Figure 68 - Remote Reset Description The SDS must be reset to implement the new firmware.

  • Page 85: Contacting Quatech

    Sales or Technical Support departments, respectively. October 2006 Description The Contact Us screen displays. Figure 69 - Contact Us screen Description This screen provides Quatech’s: 940-0183-154 Address Phone and fax numbers E-mail address for Sales E-mail address for Technical Support...

  • Page 86: Troubleshooting And Maintaining An Sds

    Check power Check status Page 80 This section lists some common problems and their causes. If the information below does not provide a solution, contact Quatech technical support. Solution Make sure that the power source is properly connected to the SDS’ power jack.
  • Page 87 3. Try another port on the hub. 4. Try another patch cable. 5. Contact Quatech tech support. Verify that the SDS and the PC from which the search is being performed are on same subnet. Note: There should be nothing other than a hub or a switch between the PC and SDS.
  • Page 88 3. Type random characters. Does the screen show these characters echoed back? a. Yes - The port is functioning. b. No - Try another port. If the characters still are not echoed back, contact Quatech tech support. 940-0183-154 October 2006...

  • Page 89: Maintaining An Sds

    Clean the outside of the SDS as needed with a slightly moist soft cloth. Do not use solvents or abrasive cleaners. There are no user-serviceable parts in the SDS. Contact Quatech for repair. Be sure to obtain an RMA number from Quatech technical support before returning your SDS for service.

  • Page 90: Appendix

    The aggregate throughput of all ports on any given Device Server is limited to approximately 5 Mbps. Note: The surge suppression (–SS) option reduces effective baud rates to 115.2 Kbps maximum on each port. Please contact Technical Support at support@quatech.com...
  • Page 91 Signals: RJ-45: DB-9: October 2006 View looking into the connector RS-232 Pin # RS-422/485 signal, signal 4-wire mode TxD– AuxOut+ AuxOut– TxD+ RxD+ AuxIn– RxD– AuxIn+ View looking into the connector RS-232 Pin # RS-422/485 signal, signal 4-wire mode AuxIn– RxD+ TxD+ AuxOut–...
  • Page 92 232) or 15.5 V (RS-422/485), and a peak energy dissipation of 0.1 Joules. Note: Units with the "SS" option are limited to 115.2 kbps due to capacitive loading. Quatech provides several ways to manage and configure SDS after installation: a. Windows Device Manager (Quatech Device Manager on Windows NT4) b.
  • Page 93 Hardware Switches All models: Indicators 4- and 8-port models: October 2006 Processor: Freescale / Motorola Power PC SDRAM: 8 MB FLASH Memory: 2 MB FLASH is field upgradeable over Ethernet connection On back panel: Reset: Resets the unit and does a hard reboot. User data in volatile memory cleared.

  • Page 94: Power Supply

    1- and 2-port models: Power supply Environment Certifications Page 88 All LEDs have the same definitions as above and are located as indicated below: Power – top cover Link – left side of Ethernet connector Speed – right side of Ethernet connector Data –...

  • Page 95: Appendix

    Serial Device Server with DB-9 connector(s) SSEW-/DSEW-/QSEW-/ESEW-100D Serial Device Server with DB-9 connector(s) and Wi-Fi capabilities SSEW-/DSEW-/QSEW-/ESEW-400D 232/422/485 Serial Device Server with DB-9 connector(s) ) and Wi-Fi capabilities : One-/two-/four-/eight-port RS-232 Serial SSE-/DSE-/QSE-/ESE-100M Device Server with RJ-45 adapters for DB-9 connector(s)
  • Page 96 FCC Notice: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 97: Appendix

    Quatech, Inc. warrants the Serial Device Server to be free of defects in materials and workmanship for a period of five (5) years from the date of purchase. Quatech, Inc. will repair or replace any board that fails to perform under normal operating conditions and in accordance with the procedures outlined in this document during the warranty period.
  • Page 98 PRODUCT DESCRIPTION: SERIAL NUMBER: All products returned to Quatech for either warranty or non-warranty repair MUST be assigned a Returned Material Authorization (RMA) number prior to shipment. This RMA number must be clearly marked on the exterior of the product’s return packaging and in any correspondence to ensure proper routing and prompt attention.

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