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Contents
Chapter 12: Troubleshooting netpad/PsiWin
12.1 General Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . 167
12.1.1
12.1.2
12.1.3
12.1.4
12.1.5
12.1.6
12.1.7
12.1.8
12.1.9
12.1.10 Using HyperTerminal To Locate A Connection Problem . . . 171
12.2 PsiWin 2.3 Connection Problems
Using Windows95/98/NT 4.0 . . . . . . . . . . . . . . . . . . . . . . 174
12.2.1
12.2.2
12.2.3
12.2.4
12.2.5
12.2.6
12.3 Troubleshooting PsiWin 2.3
Synchronization Problems. . . . . . . . . . . . . . . . . . . . . . . . 182
12.3.1
12.3.2
12.3.3
12.3.4
12.3.5
12.3.6
12.3.7
12.3.8
12.3.9
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Psion Teklogix netpad EPOC User Manual
If An Alarm Doesn't Ring . . . . . . . . . . . . . . . . . . . 167
World Times Aren't Correct In The Time Program . . . . . . 167
A File Appears To Have "Vanished" . . . . . . . . . . . . . 168
If You Forget Your Password . . . . . . . . . . . . . . . . . 168
The netpad Doesn't Turn On/Off . . . . . . . . . . . . . . . 168
How To Reset The netpad . . . . . . . . . . . . . . . . . . . 169
Can't Place The netpad In The Docking Station. . . . . . . . 170
The Command Icons Don't Work . . . . . . . . . . . . . . . 171
The Keyboard Disappears . . . . . . . . . . . . . . . . . . . 171
Tips When Installing PsiWin 2.3 . . . . . . . . . . . . . . . 174
Basic Troubleshooting For Your netpad . . . . . . . . . . . . 175
Basic Troubleshooting For Your PC . . . . . . . . . . . . . . 176
Device Conflicts . . . . . . . . . . . . . . . . . . . . . . . . 177
Fax/Modem On COM 1/2/3/4 . . . . . . . . . . . . . . . . . 179
The Temp Folder. . . . . . . . . . . . . . . . . . . . . . . . 180
Basic Troubleshooting For Synchronization Problems . . . . 182
Other Things To Try . . . . . . . . . . . . . . . . . . . . . . 183
Exporting And Re-importing A PC PIM With Outlook . . . . 185
Exporting And Re-importing A PC PIM
With Schedule+ 7.x . . . . . . . . . . . . . . . . . . . . . . 187
Exporting And Re-importing A PC PIM With Organizer . . . 190
Creating A New Outlook Profile . . . . . . . . . . . . . . . 192
Outlook: Failed To Open Outlook . . . . . . . . . . . . . . . 193
Outlook: Failed To Open Custom Form,
Outlook Will Open An Outlook Form Instead. . . . . . . . . 195
Lotus Organizer 2.1: Synchronizer Cannot Access
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