Transferring Calls - Polycom SOUNDPOINT IP 670 User Manual

Transferring Calls

A call can be transferred in one of three ways:
• Consultative transfer—The party to whom you want to transfer the call
answers their phone before you transfer the call or hang up. You can
consult with them before completing the transfer.
— Performing a Consultative Transfer
• Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call.
— Performing a Blind Transfer
• Attended transfer—The parties are automatically connected to each other
after you exit the conference.
— Set up a conference call and then end your participation. For more
information, refer to
Performing a Consultative Transfer
To transfer a call:
1. During a call, press the
The active call is placed on hold.
2. Do one of the following:
— Enter the number to which you want to transfer the call.
— Refer to Placing Calls
Using the Basic Features of Your Phone
on page 3-17.
on page 3-18.
Hosting Conference Calls
or the Trnsfer soft key.
on page 3-2.
on page 3-9.
3 - 17