Printer/Datacomm Problems - HP server rx4610 Service Manual

Chapter 5
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An installed driver cannot find a PCI board
Installing a PCI board which bridges the two system PCI buses (certain adapter boards provide this feature)
can cause previously installed PCI drivers to not recognize their adapter board(s).
To resolve the configuration problem, move the PCI board that has bridging capability to a primary PCI slot.
Symptom:
•
The configuration cannot be saved and the battery loses power
Refer to this section if the HP Server frequently loses date and time that may be caused by the battery losing
power.
1. Review the Troubleshooting Checklist before you continue.
2. If the HP Server frequently loses the time and date, replace the battery. The battery is attached
to the system board.
3. Set the new date and time, and reset the configuration parameters using the Setup Utility, if
necessary.
4. Turn off AC power to the HP Server, then reboot to see if the date and time was saved.
5. If date and time are still requested, and the battery is good, perform the next procedure, below.
If your Server repeatedly loses its configuration or the clock stops, you should replace the battery or install
an external battery.
WARNING
Symptom:
•
The configuration information is frequently lost and the battery is good
If the battery is good and you cannot save system configuration, do the following
1. Review the Troubleshooting Checklist before you continue.
2. Configuration information is saved in the CMOS. If you continue to loose configuration
information and the battery is good, or you cannot save the information to the CMOS:
a. If possible, using the configuration utility, save the current configuration to a diskette.
b. Replace the system board.

Printer/Datacomm Problems

NOTE
Symptom:
•
A printer does not print or datacomm devices are not working
If the printer does not work, or the datacomm devices are not working, do the following:
1. Review the Troubleshooting Checklist before you continue.
There is a danger of explosion if the battery is incorrectly installed. For your safety,
never attempt to recharge, disassemble, or burn the old battery. Replace only with
the same or equivalent type recommended by the manufacturer. Dispose of used
batteries according to the manufacturer's instructions.
Microsoft windows 64-bit Advanced Server Beta 2 do3s not currently support the
parallel port on the HP Server rx4610.
Troubleshooting
68