hp server rx4610
Version 0501

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  • Page 1: User Guide

    hp server rx4610 User Guide Version 0501...

  • Page 2: Audience Assumptions

    The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Table Of Contents

    Contents 1 Controls, Ports, and Indicators ..............1 Introduction ......................1 Front Panel ....................1 Additional Front Panel Controls and Indicators ..........3 Rear View ...................... 7 Applying Power to the HP Server ..............10 Powering-Up the HP Server ................ 10 Powering-Down the HP Server..............

  • Page 4: Table Of Contents

    Installing the Floppy Disk Drive ..............29 Installing the DVD Drive ................30 Connecting External SCSI Devices ............. 32 Removing and Installing the Hard Disk Bay ............ 32 Removing the Hard Disk Bay ..............32 Installing the Hard Disk Bay ................ 33 Removing and Installing the SCSI Backplane ..........

  • Page 5: Table Of Contents

    Boot Priority ....................58 Installing Accessory Boards................58 Installing a Hot Swap PCI Board ..............58 Installing a Non-Hot Plug PCI Board ............60 Removing Accessory Boards................63 Removing a Non-Hot Plug PCI Board ............63 Removing a Hot Plug PCI Board ..............64 8 Server Management Boards .................

  • Page 6: Table Of Contents

    HP Server rx4610 SEL Data Tables .............. 120 HP Server rx4610 Sensor Codes .............. 121 BIOS Error Codes\Messages ................ 125 Beep Codes ....................129 Beep Codes and Interpretation..............129 Types of Memory Tests ................. 131 First Row Memory Test................131 Base Memory Test..................

  • Page 7

    Index ........................188...

  • Page 8: Controls, Ports, And Indicators, Introduction, Front Panel

    Chapter 1: Controls, Ports, and Indicators Controls, Ports, and Indicators Introduction Before operating the Server, familiarize yourself with the HP Server’s controls, ports, and indicators, as shown in Figures 1-1 through 1-8. Front Panel The front panel of the HP Server provides the controls and indicators commonly used when operating the HP Server.

  • Page 9

    Chapter 1: Controls, Ports, and Indicators Table 1-1. Control Panel Switch and Indicators Control / Indicator Description This button turns the HP Server power On or Off. The Power On/Off +12 V standby voltage is On whenever the server power cords are plugged in.

  • Page 10: Additional Front Panel Controls And Indicators

    Chapter 1: Controls, Ports, and Indicators Additional Front Panel Controls and Indicators The input and storage devices provide additional front panel controls and indicators, which give control and operational status to the respective device. DVD Drive The server supports a slimline IDE DVD drive. This peripheral mounts directly above the top-left power bay on the front of the chassis.

  • Page 11

    Chapter 1: Controls, Ports, and Indicators Diskette Floppy Drive The server supports a slimline IDE diskette drive for 1.44 MB and 120 MB media. This half-inch slimline peripheral mounts directly above the top-right power bay on the front of the chassis. The drive is mounted on a removable tray that facilitates system assembly and service.

  • Page 12

    Chapter 1: Controls, Ports, and Indicators SCSI Hard Drives The server supports up to two hot-swap drive carriers containing standard 1-inch high by 3.5-inch- wide LVDS SCSI hard drives. As part of the hot-swap implementation, drive carriers with integral heat sinks house the drives. Each drive is mounted in a carrier with four fasteners and the carrier snaps into the hard drive bay.

  • Page 13

    Chapter 1: Controls, Ports, and Indicators Power Supplies The chassis can be configured with three to four power supplies. Each power supply has a dual rating of 800W minimum over an input range of 180-264VAC and 700W minimum over an input range of 90-132VAC.

  • Page 14: Rear View

    Chapter 1: Controls, Ports, and Indicators Rear View The ports and connectors at the rear are listed below and shown in Figure 1-6. Figure 1-6 provides a detailed view of the Legacy I/O panel that resides in the upper-right corner of the rear panel. •...

  • Page 15

    Chapter 1: Controls, Ports, and Indicators Legacy I/O Panel This board contains all legacy I/O connections and plugs into an edge connector on the I/O baseboard. NOTE The keyboard and mouse connector must be plugged into the correct ports or the server will not boot.

  • Page 16

    Chapter 1: Controls, Ports, and Indicators PCI LEDs Each PCI slot has four indicator LEDs: two on the outside and two on the inside of the system. The two LEDs for each slot: one amber and one green are visible from the rear (also inside) of the HP Server, as shown in Figure 1-7.

  • Page 17: Applying Power To The Hp Server, Powering-up The Hp Server, Powering-down The Hp Server

    Chapter 1: Controls, Ports, and Indicators Applying Power to the HP Server Before applying power to the HP Server, verify that the keyboard and mouse are connected to the proper ports. The server will not boot without these devices. Turning on the monitor prior to powering on the HP Server allows proper auto-configuration of the video output as it boots.

  • Page 18: Connecting Ac Power To Multiple-server Configurations

    Chapter 1: Controls, Ports, and Indicators Logoff and exit the operating system. The following prompt appears: Shell> 3. At the Shell> prompt, press and hold the Power button for several seconds. Holding the Power button in for several seconds will power down the server. 4.

  • Page 19: Opening And Closing The Hp Server, Introduction, Mounting The Front Bezel

    Opening and Closing the HP Server Introduction This chapter describes how to remove and replace the front bezel and the HP Server's main cover. Mounting the Front Bezel The front handles, if not already installed on the HP Server, should be attached to the front of the HP Server before mounting the bezel.

  • Page 20

    Chapter 2: Opening and Closing the HP Server Figure 2-1. Removing and Replacing the Front Bezel...

  • Page 21: Removing And Replacing The Hp Server's Main Cover, Tools Required, Removing The Top Cover

    Chapter 2: Opening and Closing the HP Server Removing and Replacing the HP Server’s Main Cover The server comes with a removable top cover. Removal of this cover is necessary when installing or removing many components. You do not have to remove the top cover when removing or installing PCI hot plug and non-hot plug adapter boards, the Legacy I/O board, fans, hard drives, power supplies, or components inside the Processor/Memory Complex.

  • Page 22: Replacing The Top Cover

    Chapter 2: Opening and Closing the HP Server cover in this direction disengages the hooks on both sides of the top cover from the chassis housing. Figure 2-2. Removing the Cover 9. Lift the top cover off the chassis. Replacing the Top Cover To replace the cover, complete these steps: 1.

  • Page 23

    Chapter 2: Opening and Closing the HP Server Figure 2-3. Replacing the Cover 7. Close the 120 mm fan cover and tighten the thumbscrew. If the door does not close then the top cover hooks have not fully engaged into the chassis. 8.

  • Page 24: Installing Fans And Power Supplies, Introduction, Tools And Supplies Needed

    Installing Fans and Power Supplies Introduction The fans and power supplies used by the HP Server are hot swappable. The HP Server has four 172 mm fans located on each side of the chassis and two 120 mm cooling fans located on the top front of the chassis.

  • Page 25: Hot Swapping The 172 Mm Fans, Removing The 172 Mm Fans

    Chapter 3: Installing Fans and Power Supplies Hot Swapping the 172 mm Fans The four 172 mm cooling fans are mounted in pairs on each side of the chassis. You can hot-swap these fans without turning the server system power off. Each fan uses an amber LED located on the fan’s casing to indicate the fan has failed.

  • Page 26: Installing The 172 Mm Fans, Hot Swapping The 120 Mm Fans

    Chapter 3: Installing Fans and Power Supplies Installing the 172 mm Fans To install the 172 mm fan, complete the following procedure: 1. Lift the latch on the fan-access door and open the door. NOTE Verify the connector orientation prior to installing the new fan. 2.

  • Page 27: Installing The 120 Mm Fans

    Chapter 3: Installing Fans and Power Supplies Figure 3-2. Removing the 120 mm Fans Installing the 120 mm Fans Follow these steps to install a 120 mm fan: 1. Slide the server out of the rack far enough to expose the fan-access door on the top of the chassis.

  • Page 28: Hot Swapping Power Supplies

    Chapter 3: Installing Fans and Power Supplies Hot Swapping Power Supplies The power system contains four 800-watt autoranging power supplies. The third bay’s power supply from the left as you face the chassis serves a redundancy function for the server’s power supply requirements.

  • Page 29: Determining Power Supply Status

    Chapter 3: Installing Fans and Power Supplies Determining Power Supply Status When the amber power supply failure LED on the front of the chassis turns on, determine which power supply is defective by checking the three status LEDs on each supply. Each power supply has three LEDs that both indicate whether power is supplied to the power supply and the health of the power supply.

  • Page 30: Removing A Power Supply

    Chapter 3: Installing Fans and Power Supplies Removing a Power Supply To remove a power supply, complete the following procedure: 1. Locate the power supply you want to remove. 2. Push the thumb latch to unlock the power supply handle and pull the handle down to undock the supply.

  • Page 31: Installing A Power Supply

    Chapter 3: Installing Fans and Power Supplies Installing a Power Supply The power supply bay should not be vacant for more than five minutes when server power is on. Disruption of the airflow may cause system cooling to fall below acceptable levels. To install the new power supply, complete the following procedure: 1.

  • Page 32: Installing Mass Storage Devices, Introduction, Mass Storage Guidelines, Boot Priority

    Installing Mass Storage Devices Introduction The HP Server comes standard with a DVD and a floppy diskette drive. The internal mass storage cages support a maximum of two hot swap drive carriers. Each carrier can house a standard one inch high by three and half inch wide SCSI-2 or SCSI-3 hard drive.

  • Page 33: Tools Required, Installing A Hot Swap Hard Drive

    Chapter 4: Installing Mass Storage Devices 4. PS 5. Other Boot Devices IDE DVD drive Flexible disk drive 6. PCI slot 1 7. PCI slot 2 8. PCI slot 3 9. PCI slot 4 10. PCI slot 5 11. PCI slot 6 12.

  • Page 34: Determining Drive Status, Removing A Hard Disk Drive

    Chapter 4: Installing Mass Storage Devices from the factory. The procedures in this section describe how to determine drive status, remove a faulty drive, and install a new drive. Determining Drive Status Status LEDs arranged in sets of three over each of the two Hard Disk Bays monitor the status of each drive.

  • Page 35: Installing A Hard Disk Drive

    Chapter 4: Installing Mass Storage Devices Figure 4-1. Removing a Hard Disk Drive 4. Carefully slide the assembly out of the bay, and place it on an antistatic surface. Installing a Hard Disk Drive Hard disk drives are packaged in their drive carriers for immediate installation. They require no assembly and may be installed without the use of any tools.

  • Page 36: Installing Non-hot Swap Drives, Installing The Floppy Disk Drive

    Chapter 4: Installing Mass Storage Devices Figure 4-2 Hot Swapping a SCSI Drive Replace the plastic bezel on the front of the server. Installing Non-Hot Swap Drives The HP Server supports a slimline IDE diskette drive for 1.44 MB and 120 MB media and a DVD drive.

  • Page 37: Installing The Dvd Drive

    Chapter 4: Installing Mass Storage Devices 3. Disconnect the drive’s data and power cables from cable adapter PCB at the rear of the drive. 4. Loosen the thumbscrew found at the rear of the drive carrier assembly. 5. Slide the drive and the drive carrier assembly toward the rear of the chassis so that the front part of the drive clears the opening in the chassis.

  • Page 38

    Chapter 4: Installing Mass Storage Devices Removing the DVD Drive To remove the DVD drive, complete the following procedure: 1. Observe the safety and ESD precautions at the beginning of this chapter. 2. Remove the top cover as described in “Removing and Replacing the HP Server’s Main Cover” in Chapter 2.

  • Page 39: Connecting External Scsi Devices, Removing And Installing The Hard Disk Bay

    Chapter 4: Installing Mass Storage Devices 7. Install the top cover as described in “Removing and Replacing the HP Server’s Main Cover” in Chapter 2. Connecting External SCSI Devices The second SCSI channel B is connected directly to the external VHD (Very High Density) 68-pin SCSI connector on the rear panel.

  • Page 40: Installing The Hard Disk Bay

    Chapter 4: Installing Mass Storage Devices Installing the Hard Disk Bay To install the Hard Disk Bay, complete the following steps: 1. Turn off the system by using the power on/off switch on the front of the chassis and remove both AC power cords.

  • Page 41: Removing And Installing The Scsi Backplane, Removing The Scsi Backplane, Installing The Scsi Backplane Board

    Chapter 4: Installing Mass Storage Devices Removing and Installing the SCSI Backplane The SCSI Backplane resides on the back of the Hard Drive Bay. It is accessed by removing the Hard Disk Bay. Removing the SCSI Backplane To remove the SCSI Backplane, complete the following steps: 1.

  • Page 42: Installing The Front Panel Board, Removing The Front Panel Module

    Chapter 4: Installing Mass Storage Devices Installing the Front Panel Board The Front Panel Board displays server information. The module is attached to the front of the Hard Disk Bay, which must first be removed to gain access to the Front Panel Board. Removing the Front Panel Module To remove the Front Panel module, complete the following procedure: 1.

  • Page 43: Installing Additional Memory, Introduction, Tools Required, Memory Installation Guidelines

    Installing Additional Memory Introduction This chapter provides the procedures for opening the Processor/Memory Complex, installing a memory board, installing DIMMs, and installing memory board DC-to-DC converters. Tools Required Use an anti-static service kit (3M 8501/8502/8503 or equivalent). This kit includes a static-dissipating work surface, a chassis clip lead, and a wrist strap.

  • Page 44: Removing The Processor/memory Complex

    Chapter 5: Installing Additional Memory Removing the Processor/Memory Complex The Processor/Memory Complex mounts memory boards to the processor board and forms a module that you can remove from the main system chassis. To access this module, you need to remove the access door on the side of the chassis and remove the four screws on the left side of the chassis to slide the Processor/Memory Complex out of the system.

  • Page 45: Removing The Memory Board Dc-to-dc Converters

    Chapter 5: Installing Additional Memory 8. Rotate the two extraction levers on the sides of the module to eject it from the Sideplane board connector. Figure 5-2. Removing the Processor/Memory Complex WARNING Fully loaded, the Processor/Memory Complex weighs 36 pounds (16.33 kg). Minimally configured, this complex weighs 24 pounds (10.80 kg).

  • Page 46: Removing And Installing Memory Boards, Removing Memory Boards

    Chapter 5: Installing Additional Memory Figure 5-3. Memory Board DC-DC Converters Removing and Installing Memory Boards Two Memory Boards reside in the Processor/Memory Complex: one is on top of the complex and the other underneath. You can remove or install these memory boards. Removing Memory Boards Two memory boards exist, one plugged in to each side of the processor board (the top and the underside of the Processor/Memory Complex).

  • Page 47: Installing Memory Boards

    Chapter 5: Installing Additional Memory 9. Place the memory board on a clean ESD-protected surface. Figure 5-4. Memory Boards Installing Memory Boards Two memory boards exist, one plugged into each side of the Processor Baseboard (the top and the underside of the Processor/Memory Complex). This procedure describes the installation process for either memory board.

  • Page 48

    Chapter 5: Installing Additional Memory 6. Tighten the two captive screws at the end of the extraction handle. 7. Place the two board clamps along the sides of the memory board such that the screws align with their respective holes. 8.

  • Page 49: Installing And Removing Dimms, Installing Dimms

    Chapter 5: Installing Additional Memory Installing and Removing DIMMs The BIOS automatically detects, sizes, and initializes the memory array, depending on the type, size, and speed of the installed DIMMs. It reports the memory size and allocation to the system through the configuration registers.

  • Page 50

    Chapter 5: Installing Additional Memory DIMM 1 DIMM 5 DIMM 2 DIMM 6 DIMM 9 DIMM 13 DIMM 10 DIMM 14 DIMM 17 DIMM 21 DIMM 18 DIMM 22 DIMM 25 DIMM 29 DIMM 26 DIMM 30 DIMM 32 DIMM 28 DIMM 31 DIMM 27 DIMM 24...

  • Page 51: Removing Dimms, Installing The Memory Board Dc-to-dc Converters

    Chapter 5: Installing Additional Memory Removing DIMMs You may need to remove a DIMM module to downsize your memory configuration or to replace a defective DIMM. 1. If the system is already installed and working, power down the system. Refer to Chapter 1, "Controls, Ports, and Indicators." WARNING The power supply will continue to provide standby current to the HP Server until the power cable is disconnected.

  • Page 52: Installing The Processor/memory Complex

    Chapter 5: Installing Additional Memory Figure 5-6. Memory Board DC-to-DC Converters Installing the Processor/Memory Complex To replace the Processor/Memory Complex, complete the following procedure: 1. Orient the Processor/Memory Complex so that the high density connector is positioned to slide into the Processor/Memory Bay and connect to the Sideplane board. 2.

  • Page 53: Installing An Additional Processor, Introduction, Tools Required, Processor Configuration Guidelines

    Chapter 6: Installing an Additional Processor Installing an Additional Processor Introduction Each processor is packaged in a Slot M pin array cartridge. Depending on the configuration, your system has two to four processors. Each processor is powered by a 48V power pod, located adjacent to the processor on the processor board.

  • Page 54: Removing The Cpu Thermal Dummy

    Chapter 6: Installing an Additional Processor Figure 6-1. System Board Set Removing the CPU Thermal Dummy CPU thermal dummies must be installed where a processor is absent to properly direct cooling airflow. Therefore, the CPU thermal dummy must be removed before installing an additional processor.

  • Page 55

    Chapter 6: Installing an Additional Processor Installing an Additional Processor This section provides the instructions for installing an additional processor. If only two processors are to reside in the server, both processors must reside on the top half of the Processor/Memory Complex. CAUTION The processor is sensitive to static electricity and can be easily damaged by improper handling.

  • Page 56

    Chapter 6: Installing an Additional Processor Figure 6-2. Installing the Microprocessor 10. Place the power pod into position on the Processor Baseboard. Ensure that the engaging tab is to the rear of the retention module (RM) and then slide it forward to engage its connector on the processor.

  • Page 57

    Chapter 6: Installing an Additional Processor 11. Place the triple beam into position by lowering it down over the processors/power pod or the CPU thermal dummy. 12. Connect the Y-cable to each power pod. Figure 6-4. Placing the Triple Beam Over the Processors 13.

  • Page 58: Removing A Processor

    Chapter 6: Installing an Additional Processor Removing a Processor Use this procedure to remove a processor and its heatsink. The heatsink is attached to the back of the processor. If a processor is not replaced, a CPU thermal dummy must fill the slot to ensure proper cooling of the unit.

  • Page 59: Installing A Cpu Thermal Dummy, Installing The Processor Baseboard

    Chapter 6: Installing an Additional Processor Installing a CPU Thermal Dummy CPU thermal dummies must be installed where a processor is absent to properly direct cooling airflow. Complete the following procedure to install a CPU thermal dummy: Observe the safety and ESD precautions at the beginning of this chapter. If you are installing a CPU thermal dummy, position the blank into place over the four posts on the Processor Baseboard.

  • Page 60: Removing The Processor Baseboard

    Chapter 6: Installing an Additional Processor Removing the Processor Baseboard To remove the processor baseboard, complete the following procedure. 1. Observe the safety and ESD precautions at the beginning of this chapter. 2. Remove the Processor/Memory Complex from the system as described in “Removing the Processor/Memory Complex”...

  • Page 61: Installing The Board In A System With Three Or Four Microprocessors

    Chapter 6: Installing an Additional Processor Installing the Board in a System with Three or Four Microprocessors When installing a board that contains three or four microprocessors, complete the following procedure: 1. Place the bottom half of the Processor/Memory Complex on a clean ESD-protected work surface.

  • Page 62: Installing The Board In A System With Two Microprocessors

    Chapter 6: Installing an Additional Processor Figure 6-7. The Triple Beam 16. Install the processors and power pods into the bottom half of the Processor/Memory Complex as described in “Installing an Additional Processor” in Chapter 6. 17. Install the triple beam and the metal baffle. 18.

  • Page 63

    Chapter 6: Installing an Additional Processor 7. Install the CPU thermal dummies into the bottom half of the Processor/Memory Complex as described in “Installing a CPU Thermal Dummy” in Chapter 6. 8. Install the memory board into the bottom half of the Processor/Memory Complex as described in “Removing and Installing Memory Boards”...

  • Page 64: Installing Accessory Boards, Introduction, Tested Pci Boards, Tools Required, Accessory Board Installation Guidelines, Irq Settings

    70) Class 2 or limited power source limits and must use appropriate interconnecting cabling in accordance with the National Electrical Code. (All Hewlett-Packard boards comply with Class 2.) Also refer to the Readme file and Chapter 10, "Configuring the HP Server," for instructions.

  • Page 65: Boot Priority, Installing Accessory Boards, Installing A Hot Swap Pci Board

    Chapter 7: Installing Accessory Boards Boot Priority The Server’s boot priority (BIOS search order for a boot drive) should be considered when selecting a PCI slot on the system board. This is especially important if you are installing a board that requires an early number in the boot order.

  • Page 66

    Chapter 7: Installing Accessory Boards the system. The LEDs operate differently depending upon the operating system installed. Please refer to your operating system’s manual. To install a hot swap hot plug PCI I/O board, complete the following steps: 1. If your server is operating, use your operating system or GUI application to make sure the PCI slot that you are installing the board into is powered down.

  • Page 67: Installing A Non-hot Plug Pci Board

    Chapter 7: Installing Accessory Boards Figure 7-2. Open the PCI PHP Mechanism Securing the Board at the Rear of the Chassis 10. If you are adding a new board, remove the perforated rear panel cover in the slot you’re using by pushing it out from inside the chassis.

  • Page 68

    Chapter 7: Installing Accessory Boards Refer to Chapter 1, "Controls, Ports, and Indicators." WARNING The power supply will continue to provide standby current to the HP Server until the power cable is disconnected. 2. Disconnect the power cables and any external cables connected to the HP Server. If necessary, label each one to expedite re-assembly.

  • Page 69

    Chapter 7: Installing Accessory Boards 7. Lift the rear cover to expose the non-hot plug PCI adapter board cover. 8. Loosen the screw that secures the non-hot plug PCI adapter board cover. 9. Grasp the cover by its exposed, long side and lift the cover over the non-hot plug boards away from the chassis.

  • Page 70: Removing Accessory Boards, Removing A Non-hot Plug Pci Board

    Chapter 7: Installing Accessory Boards 19. Attach any cables to the PCI adapter board you just installed. 20. Close the rear part of the top cover and tighten the two thumbscrews. 21. Attach the power cords. 22. Push the system back into place into the equipment rack. 23.

  • Page 71: Removing A Hot Plug Pci Board

    Chapter 7: Installing Accessory Boards 11. Press the center of the rocker switch that secures the end of the board nearest the rear of the chassis. When the mechanism clicks open, rotate it all the way down from the outside of the chassis.

  • Page 72: Server Management Boards, Introduction, Baseboard Management Controller (bmc)

    Chapter 8: Server Management Server Management Boards Introduction The server management features are implemented using three microcontrollers: the Baseboard Management Controller (BMC), the Intelligent Chassis Management Bus Controller (ICMB) controller on the Legacy I/O board, and the Hot-Swap Controller (HSC) on the Power Distribution Board (T-Docking).

  • Page 73: Intelligent Chassis Management Bus (icmb) Controller, Hot Swap Controller (hsc)

    Chapter 8: Server Management • Processor presence monitoring • Speaker ‘Beep’ capability on standby and when system is powered up • Itanium processor SEEPROM interface • Processor temperature monitoring • Hot plug PCI slot status monitoring • Processor bus speed setting •...

  • Page 74

    Chapter 8: Server Management • Provides a path for management information via SCSI • Retrieves drive fault status, Backplane temperature, and fan failure information via IPMB • Queries the status of the power distribution board by retrieving information from the BMC via the IPMB •...

  • Page 75: I/o Baseboard, Removing The I/o Baseboard

    Chapter 8: Server Management I/O Baseboard The I/O Baseboard resides in the upper rear of the chassis and plugs into the Sideplane. After removing all the PCI I/O boards, you can remove the I/O Baseboard. Removing the I/O Baseboard To remove the I/O baseboard, complete the following procedure: 1.

  • Page 76

    Chapter 8: Server Management 12. Remove all DC-DC converters from the Sideplane. Figure 8-2. Removing the Sideplane DC-DC Converters 13. Loosen the two captive screws that hold the plastic shield over the I/O Baseboard. These screws also secure the baseboard tray to the server chassis. 14.

  • Page 77: Installing The I/o Baseboard

    Chapter 8: Server Management 21. Remove the nine screws and the two hex jackscrews that secure the video connector to the I/O Baseboard in order to separate it from the I/O Baseboard tray. Installing the I/O Baseboard To install the I/O Baseboard, complete the following procedure: 1.

  • Page 78: Sideplane Board, Removing The Sideplane Board

    Chapter 8: Server Management Sideplane Board The Sideplane is attached inside the left wall at the rear of the chassis. It receives the I/O Baseboard as well as the Power Distribution Board (T-Docking). To remove the Sideplane you must remove the Power Distribution Board (T-Docking), the I/O Baseboard, and the Processor/Memory Complex.

  • Page 79: Installing The Sideplane Board, Pci Hot Plug Led Board

    Chapter 8: Server Management 7. Tilt the Sideplane up and out of the chassis. 8. Remove the two retaining screws from the Sideplane to remove the mounting plate. Figure 8-5. Remove the Sideplane Installing the Sideplane Board To install the Sideplane board, complete the following steps: 1.

  • Page 80: Installing The Pci Hot Plug Led Board

    Chapter 8: Server Management WARNING Make sure that the rack is anchored securely, so it will not tip when the server chassis is extended. 4. Pull the chassis out of the rack as far as it will go. 5. Loosen the two thumbscrews in the back of the chassis that secure the rear cover. 6.

  • Page 81: Legacy I/o Board, Removing The Legacy I/o Board

    Chapter 8: Server Management Legacy I/O Board The Legacy I/O Board is plugged into the I/O Baseboard in the rear of the chassis. It is accessible only when you remove or lift the non-hot plug PCI adapter board cover. Removing the Legacy I/O Board To remove the Legacy I/O Board, complete the following procedure: 1.

  • Page 82: Installing The Legacy I/o Board

    Chapter 8: Server Management Server Management Cable DVD Cable Floppy Disk Drive Cable Figure 8-6. Removing Legacy I/O Board 14. Remove both IDE cables (DVD and Floppy Disk Drive) from the Legacy I/O board by grasping the ends of the cable connectors and rocking them out of their respective connectors. 15.

  • Page 83

    Chapter 8: Server Management 8. Close the plastic latching mechanism that secures the end of the board nearest the front of the chassis. 9. Install the non-hot plug PCI adapter board cover by aligning the slotted hinge into the chassis housing, closing the cover, and securing the cover screw.

  • Page 84: Changing The Legacy I/o Board Battery

    Chapter 8: Server Management Changing the Legacy I/O Board Battery The lithium battery on the Legacy I/O board powers the real-time clock (RTC) for three to four years in the absence of power. When the battery weakens, it loses voltage and the system settings stored in CMOS RAM in the Real Time Clock (such as the date and time) can be wrong.

  • Page 85: Power Distribution Board (t-docking), Removing The Power Distribution Board (t-docking)

    Chapter 8: Server Management Power Distribution Board (T-Docking) The Power Distribution Board (T-Docking) resides in the upper front half of the chassis above the 172 mm fans. You can access it by removing the top cover of the chassis and removing the Hard Drive Bay.

  • Page 86

    Chapter 8: Server Management Figure 8-7. Removing the Power Distribution Board (T-Docking)’s Top Bracket 10. Remove the 12 V DC-DC converter from the top of the Power Distribution Board (T- Docking). 11. Remove the fan, DVD, and floppy drive cable power connector from the Power Distribution Board by squeezing the lock tab and carefully pulling the connector upwards.

  • Page 87

    Chapter 8: Server Management Figure 8-8. Removing the AC Distribution Bracket 13. Loosen the six captive thumbscrews securing the Power Distribution Board plastic overlay. Remove the overlay. 14. Remove the two hot swap drives from the Hard Drive Bay. 15. Remove the four screws securing the Hard Drive Bay and pull the bay completely out of the chassis.

  • Page 88

    Chapter 8: Server Management Figure 8-9. Removing the Hard Drive Bay from the Chassis 16. Disconnect the two 172 mm fan cables from the bottom side of the Power Distribution Board (T-Docking). You can access these cables from the emptied Hard Drive Bay. 17.

  • Page 89: Installing The Power Distribution Board (t-docking)

    Chapter 8: Server Management Figure 8-10. Removing the Power Distribution Board (T-Docking) Installing the Power Distribution Board (T-Docking) To install the Power Distribution Board (T-Docking), complete the following procedure: 1. Remove the U-shaped handle on the original Power Distribution Board (T-Docking) and attach it to the replacement board.

  • Page 90

    Chapter 8: Server Management 12. Install the bracket between the 120 mm fan housing and the AC input bracket. Make sure that the fan cable can reach the connector on the Power Distribution Board (T-Docking). 13. Install the Server Management cable. 14.

  • Page 91: Connecting The Monitor, Keyboard, And Mouse, Introduction

    Connecting the Monitor, Keyboard, and Mouse Introduction The PS/2 compatible keyboard and mouse connectors as well as the connection for the monitor are mounted on the rear panel of the server. The keyboard, mouse, and monitor should be plugged in before powering up the HP Server rx4610.

  • Page 92

    Chapter 9 Connecting the Monitor, Keyboard, and Mouse NOTE The two USB connectors are reserved for printers, scanners, and external modems, but not the keyboard or mouse. If you have a console switch box, refer to the switch box's user guide for instructions on connecting the keyboard, mouse, and monitor.

  • Page 93: Configuring The Hp Server, Introduction, Power-on Sequence And Power-on Self Test (post)

    Chapter 10: Configuring the HP Server Configuring the HP Server Introduction This chapter provides instructions for the utilities provided with your HP Server. It supplements the basic installation steps provided in the “HP Server rx4610 Installation Guide”. The CD-ROM shipped with your server contains the latest information regarding the various software and firmware utilities.

  • Page 94: The Extensible Firmware Interface (efi) Boot Manager

    Chapter 10: Configuring the HP Server and allows you to use the utility. For more information on entering and using the utility, refer to “Using BIOS Setup” in this chapter. 2. POST begins running. POST checks the drive carriers, processors, memory, keyboard, and most installed peripheral devices.

  • Page 95

    Chapter 10: Configuring the HP Server EFI Shell A simple, interactive environment that allows EFI device drivers to be loaded, EFI applications to be launched, and operating systems to be booted. In addition, the shell also provides a set of basic commands used to manage files and the system environment variables.

  • Page 96

    Chapter 10: Configuring the HP Server Table 10-1 describes each menu item in the Boot Maintenance Menu. Table 10-1. Boot Maintenance Menu Options Option Description Boot from a File Automatically adds EFI applications as boot options or allows you to boot from a specific file. When you choose this option, the system searches all the EFI System Partitions in the system.

  • Page 97: Command Description

    Chapter 10: Configuring the HP Server Option Description Exit Returns control to the EFI Boot Manager main menu. This will display the active boot devices, including a possible integrated shell (if the implementation is so constructed). The Extensible Firmware Interface (EFI) Shell The EFI Shell is an EFI application that allows other EFI Applications to be launched.

  • Page 98

    Chapter 10: Configuring the HP Server Command Description endfor Delimiter for loop constructs (scripts only) endif Delimiter for IF THEN constructs (scripts only) err [level] Sets or displays error level for var in <set> Loop constructs (scripts only) goto label Jumps to label locations (scripts only) guid [-b] [sname] Dumps known guid ids...

  • Page 99: Server Management Configuration Utility

    Chapter 10: Configuring the HP Server Server Management Configuration Utility The Server Management Configuration Utility (SM Config) is an EFI-based program used to view or modify the Server Management firmware configuration data. The firmware configuration is maintained by the BMC. The executable program for the utility is named SMconfig.efi. SM Config provides the following functions: •...

  • Page 100

    Chapter 10: Configuring the HP Server When you select an item from the Config menu, the utility reads the configuration data of that item from the BMC and creates a setup page containing those values. The setup pages may have drop- down boxes, edit boxes, and/or buttons.

  • Page 101

    Chapter 10: Configuring the HP Server Fault Resilient Booting (FRB) Setup Fault Resilient Booting (FRB) allows a multiprocessor system to boot in case the bootstrap processor (BSP) fails. FRB3 Timeout FRB3 refers to the level of FRB in which a timer is started at system power up or hard reset. The BIOS stops this timer in the power-on self test (POST) by asserting the FRB timer halt signal to the Bus Management Controller (BMC).

  • Page 102

    Chapter 10: Configuring the HP Server PEP Actions Enables or disables Platform Event Paging (PEP) actions when an event filter is triggered. PEP sends a phone page when an event triggers the filter. Default=Enabled. Power Down Enables or disables system power down when an event filter is triggered.

  • Page 103

    Chapter 10: Configuring the HP Server EMP Feature Description Access Mode Set the times during system operation when EMP access over the specified port is available. The choices are: • Pre-boot only. The EMP is automatically activated when the system is powered off and during POST. •...

  • Page 104

    Chapter 10: Configuring the HP Server EMP Feature Description Set Password If set, this password restricts EMP access through the direct serial connection or modem. Select the Set Password button to display the password setup page for clearing or setting the password. You must select <Save>...

  • Page 105

    Chapter 10: Configuring the HP Server DPC/LAN (Direct Platform Control/LAN) Setup The Direct Platform Control (DPC)/ Local Area Network (LAN) setup page lets you configure the following BMC LAN-Alert features. DPC/LAN Feature Description LAN Access Mode Sets the remote access mode. The choices are: •...

  • Page 106: Using Bios Setup

    Chapter 10: Configuring the HP Server DPC/LAN Feature Description Set Password If set, this password restricts DPC LAN access. Select the Set Password button to display the password setup page for clearing or setting the password. The password setup page consists of two edit boxes, one to enter a password, another to confirm, and an <OK>...

  • Page 107

    Chapter 10: Configuring the HP Server 2. Immediately begin pressing <F2> repeatedly until you see video. If the server has an Administrator password configured, you are prompted to enter the password. If the server does not have a password configured the Main screen of the BIOS Setup Utility appears. For information on the Setup screens, refer to “Primary Screens”.

  • Page 108

    Chapter 10: Configuring the HP Server Main Table 10-4 describes the menu items available on the Main screen. Default values appear in brackets. Table 10-4. BIOS Setup Main Screen Menu Items Menu Item Default Value Description BIOS Version [bios_version_number] The currently loaded version of BIOS.

  • Page 109

    Chapter 10: Configuring the HP Server Advanced Table 10-5 describes the menu items available on the Advanced screen. Five menu items exist on this screen. Each of these items contains sub-menus that in turn can also lead to subsequent sub-menus. Default values appear in brackets.

  • Page 110

    Chapter 10: Configuring the HP Server BIOS Setup Advanced Screen Menu Items Primary Menu Sub Menu Item Items Value Description [Auto] Determines Parallel Port Parallel Port Enable configuration at boot Disable time. Auto causes the server to determine the Base I/O address and interrupt to use for the port.

  • Page 111

    Chapter 10: Configuring the HP Server BIOS Setup Advanced Screen Menu Items Primary Menu Sub Menu Item Items Value Description [drive_id] A drive-specific identifier Primary IDE Not Installed for the primary IDE Master master device currently installed in the system. Clicking on the value displays two subsequent sub-menu items: Type...

  • Page 112

    Chapter 10: Configuring the HP Server BIOS Setup Advanced Screen Menu Items Primary Menu Sub Menu Item Items Value Description [Auto] Enters submenus that CPU Work Manual allow you to configure Arounds Processor Dispersal, DET stalls and other processor settings Enters submenus that Memory Related allows you to configure...

  • Page 113

    Chapter 10: Configuring the HP Server Security Table 10-6 describes the menu items available on the Security screen. Default values appear in brackets. Table 10-6. BIOS Setup Security Screen Menu Items Menu Item Default Value Description Administrator Password Is [Not Installed] The current Administrator Installed password.

  • Page 114: Using The Selviewer Utility

    Chapter 10: Configuring the HP Server Service Boot [Disabled] Enabling this item will allow you to Enabled boot into Service Partition Boot mode. The item will be automatically reset to “Disabled” on the next system boot. Exit Table 10-8 describes the menu items available on the Exit screen. Default values appear in brackets. Table 10-8.

  • Page 115

    Chapter 10: Configuring the HP Server Running the SELViewer Utility Follow these steps to run the SELViewer Utility: 1. Boot to the EFI Shell. 2. Change to the SELVIEW directory located on the EFI Based Offline Utilities disk. 3. Load the IPMI driver by typing the following command: load ipmi.efi 4.

  • Page 116

    Chapter 10: Configuring the HP Server Graphical User Interface The SEL Viewer main window is based on a multi-column format. The data is displayed in several columns as follows: Count of the system event being displayed. Starting with 1 and increasing by one for each event.

  • Page 117

    Chapter 10: Configuring the HP Server Option Description Open This option allows the user to open the existing SEL file Save As Save As can be used to save SEL data to a file if SELVIEW is being run from the LS120 drive. The file will be saved to the LS120 diskette.

  • Page 118

    Chapter 10: Configuring the HP Server Pull-Down Menu – SEL The SEL pull-down menu includes options for reloading SEL entries from the server, clearing the SEL entries, viewing SEL properties, and sorting the entries by different column fields. These options are further described in the table below. Table 10-12.

  • Page 119: Using The Sdr Viewer Utility

    Chapter 10: Configuring the HP Server General Help This option displays a detailed description on how to use the SEL Viewer. The help window is divided into two windows. The top window lists all the main topics and the bottom one displays the description about the topic currently selected.

  • Page 120

    Chapter 10: Configuring the HP Server Navigation Use the keystrokes indicated in Table 10-13 to navigate the SDR Viewer Utility’s main window: Table 10-13. SDR Viewer Utility Navigation Keystroke or Combination Description Navigate up and down menu items or scroll through ↑↓...

  • Page 121

    Chapter 10: Configuring the HP Server Pull-Down Menu – File The File pull-down menu includes menu items for opening and saving data files. These options are further described in the sections below. Table 10-14. SDR Viewer Utility File Menu Selections Menu Selection Description...

  • Page 122: Server Firmware

    Chapter 10: Configuring the HP Server Menu Selection Description Compact Sensor SDR Type 02h Record Entity Association SDR Type 08h Generic Device SDR Type 10h Locator Record FRU Device SDR Type 11h Locator Management SDR Type 12h Controller Device Locator Record Management SDR Type 13h Controller...

  • Page 123: Troubleshooting, Introduction, Common Installation Problems, Troubleshooting Sequence

    Troubleshooting Introduction If you are having problems with installing your HP Server or booting it up, this chapter provides information on the different tools available for common installation problems, troubleshooting operational problems and error messages. Common Installation Problems The following sections contain general procedures to help you locate installation problems. WARNING Before removing the top cover, always disconnect the power cords and unplug telephone cables.

  • Page 124

    Chapter 11: Troubleshooting 6. If you suspect a hardware error, follow these steps: a. Log users off the LAN and power down the HP Server. b. Extend the HP Server out of the rack and remove the top cover. c. Simplify the HP Server configuration to the minimum required: Monitor ∗...

  • Page 125

    Chapter 11: Troubleshooting 4. Check the processors for bent pins. If the HP Server Powers On but Fails POST (Power-On Self Test) Use this checklist to check for the following problems when the HP Server fails POST: 1. Clear CMOS and see if the HP Server boots. Check the HP Server's reference label for instructions on clearing CMOS.

  • Page 126

    Chapter 11: Troubleshooting vi. Ensure all disk drive power and data cables are securely and properly connected, at the rear of each drive. vii. Verify the mass storage configuration with the cabling and switch diagrams. viii. Replace the HP Server cover. ix.

  • Page 127: Hp Server Rx4610 Sel Data Tables

    Chapter 11: Troubleshooting 1. Check the seating of the IDE cables and power cables. 2. Check that the IDE drives are enabled in the BIOS Setup. HP Server rx4610 SEL Data Tables The tables in this appendix provide information on the SEL viewer data on the HP Server rx4610 server platform.

  • Page 128: Hp Server Rx4610 Sensor Codes

    Chapter 11: Troubleshooting HP Server rx4610 Sensor Codes Sensor Sensor Type Number Sensor Name Spare Sensor Spare Sensor 1 Spare Sensor 2 Temperature Backplane (HSC TeeDock) Temperature HSC SCSI Backplane Temperature Processor 0 Core Temperature Processor 1 Core Temperature Processor 2 Core Temperature Processor 3 Core Temperature Upper Memory Board Temperature Lower Memory Board Temperature...

  • Page 129

    Chapter 11: Troubleshooting SCSI TERM Volt 11 SCSI TERM Volt 12 Processor 0 Power Good Processor 1 Power Good Processor 2 Power Good Processor 3 Power Good Processor Board 1.5 Volt Power Good Processor Board 1.5 Volt FOK Processor Board 1.8 Volt Power Good Processor Board 1.8 Volt FOK Processor Board Sys Power Good Processor Board Chipset...

  • Page 130

    Chapter 11: Troubleshooting Upper Memory Board D2D_0 Upper Memory Board D2D_1 Lower Memory Board D2D_0 Lower Memory Board D2D_1 SP 3.3 Volt CPU SP 3.3 Volt_1 D2D SP 3.3 Volt_2 D2D SP 5 Volt_1 D2D SP 5 Volt_2 D2D Hot Swap 12 Volt D2D Power Unit Power Unit Status Power Unit Redundancy...

  • Page 131

    Chapter 11: Troubleshooting Hot Plug PCI Slot 9 Hot Plug PCI Slot 10 Watchdog BMC Watchdog OEM C7 Processor 0 Fan Boost Temperature Processor 1 Fan Boost Temperature Processor 2 Fan Boost Temperature Processor 3 Fan Boost Temperature Upper Memory Board Fan Boost Temperature Lower Memory Board Fan Boost Temperature Sideplane Fan Boost Temperature I/O Board Fan Boost Temperature...

  • Page 132: Bios Error Codes\messages

    Chapter 11: Troubleshooting BIOS Error Codes\Messages The following list defines the BIOS error codes on the HP Server rx4610 server system. All BIOS error codes\messages, when encountered, appears on the video and are logged in the SEL unless it is full.

  • Page 133

    Chapter 11: Troubleshooting 8103: BIST Failure : Processor in socket M3 8110: Internal error(IERR): Processor in socket M0 8111: Internal error(IERR): Processor in socket M1 8112: Internal error(IERR): Processor in socket M2 8113: Internal error(IERR): Processor in socket M3 8120: Thermal trip failure: Processor in socket M0 8121: Thermal trip failure: Processor in socket M1 8122: Thermal trip failure: Processor in socket M2 8123: Thermal trip failure: Processor in socket M3...

  • Page 134

    Chapter 11: Troubleshooting 84FF: System Event Log Full 8C02: ERRORS FOUND IN MEMORY SUBSYSTEM. FAILING ROWS WILL BE MAPPED OUT ON THE NEXT RESET. IT IS STRONGLY SUGGESTED THAT YOU RESET THE SYSTEM NOW. ALLOWING THE SYSTEM TO CONTINUE TO BOOT MAY RESULT IN UNSTABLE SYSTEM BEHAVIOR AND/OR HARD DISK CORRUPTION.

  • Page 135

    Chapter 11: Troubleshooting 8C6F: Error in memory subsystem: Lower Board, DIMM 31 8C70: Error in memory subsystem: Lower Board, DIMM 32 8C71: Error in memory subsystem: Upper Board, DIMM 1 8C72: Error in memory subsystem: Upper Board, DIMM 2 8C73: Error in memory subsystem: Upper Board, DIMM 3 8C74: Error in memory subsystem: Upper Board, DIMM 4 8C75: Error in memory subsystem: Upper Board, DIMM 5 8C76: Error in memory subsystem: Upper Board, DIMM 6...

  • Page 136: Beep Codes, Beep Codes And Interpretation

    Chapter 11: Troubleshooting 8C91: DIMMs mapped out: Lower Board, 1 - 4 8C92: DIMMs mapped out: Lower Board, 9 - 12 8C93: DIMMs mapped out: Lower Board, 17 - 20 8C94: DIMMs mapped out: Lower Board, 25 - 28 8C95: DIMMs mapped out: Lower Board, 5 - 8 8C96: DIMMs mapped out: Lower Board, 13 - 16 8C97: DIMMs mapped out: Lower Board, 21 - 24 8C98: DIMMs mapped out: Lower Board, 29 - 32...

  • Page 137

    Chapter 11: Troubleshooting Table 11-1. BMC Beep Codes Code Description 1-5-1-1 FRB failure (processor failure) 1-5-2-1 No processors installed/detected 1-5-4-2 Power control fault. Power-good dropped out. This beep code occurs during run time 1-5-4-4 PWRGD-BUF failure. System did not assert power- good on power-up.

  • Page 138: Types Of Memory Tests, First Row Memory Test

    Chapter 11: Troubleshooting Types of Memory Tests The HP Server rx4610 platform memory test is separated into the following three individual tests: • First Row Memory Test • Base Memory Test • Extended Memory Test Each of these tests have different functions and are explained separately. First Row Memory Test Description The First Row Memory Test will test the first 64 MB of the first populated row of memory...

  • Page 139

    Chapter 11: Troubleshooting Table 11-2. First Row Detection Order Order Board DIMM Upper Upper 13-16 Upper 21-24 Upper 29-32 Upper Upper 9-12 Upper 17-20 Upper 25-28 Lower Lower 13-16 Lower 21-24 Lower 29-32 Lower Lower 9-12 Lower 17-20 Lower 25-28 Upon completion of the first row memory test, the memory testing continues with the base memory test.

  • Page 140

    Chapter 11: Troubleshooting 2. Clear CMOS via the front panel or via clear CMOS jumper in order to clear previous defective DIMM history. 3. Power on the system. Error Logging The defective row/DIMM(s) found during this test cannot be logged to the SEL or reported on screen. Case 2 The system is populated with only one row of memory and the first row memory test encounters a SBE (Single Bit Error).

  • Page 141: Base Memory Test

    Chapter 11: Troubleshooting - displayed on the upper LCD line “First row test” - displayed on the lower LCD line “0064 MB” “ALL DIMM MAP OUT” - displayed on the upper LCD line User Action 1. Replace the first row of DIMMs. On repacing the DIMMs, make sure the size and HP part number match.

  • Page 142

    Chapter 11: Troubleshooting Where ‘n’ refers to the DIMM number. Example: Consider a system that is populated with two rows of 256 MB DIMMS in the upper board rows 1-4 and 5-8. If a single bit memory error was detected in DIMM 5 during the first row memory test and if no errors were found during the base memory test, the following message will appear on the video during POST: 2048 MB Total Memory Installed...

  • Page 143

    Chapter 11: Troubleshooting 1. Determine the location of the row of defective DIMMs from the error message or by running the EFI based SELViewer Utility or by running either the Intel Server Control (ISC) or Direct Platform Control (DPC) to read the System Event Log (SEL). Replace the defective DIMMs (in the example it is 5-8).

  • Page 144

    Chapter 11: Troubleshooting Upon reset, you will see the following messages on the LCD and the system will halt: “First row test” “0064 MB” “ALL DIMM MAP OUT” User Action 1. Determine the first row of DIMMs using the scanning order defined in Table 11-2. Replace the first row of DIMMs with known good DIMMs.

  • Page 145

    Chapter 11: Troubleshooting Case 3 The system is populated with more than one row of memory, the first row memory test encounters a SBE (Single Bit Error), and the base row test encounters memory errors but not on all the rows. In this case, the BIOS will write the failing row from first row test into CMOS history, map out the first row of DIMMs, and continues with base memory testing.

  • Page 146

    Chapter 11: Troubleshooting (in the example it is 5-8). On replacing the DIMMs, make sure the size and HP part number match. 2. Clear CMOS via the front panel or via clear CMOS jumper in order to clear previous defective DIMM history.

  • Page 147: Extended Memory Test

    Chapter 11: Troubleshooting User Notification The BIOS will try to map out defective rows found during base memory test but will end up in an infinite reset loop. - displayed on the upper LCD line “First row test” - displayed on the lower LCD line “0064 MB”...

  • Page 148

    Chapter 11: Troubleshooting counts the memory as the test is being performed. When the test is completed, the number in this line should equal the number in the second line. A fourth line, “Memory Errors Detected”, will occur only if the memory test found errors on this latest test pass. It will not occur if the memory test found errors on previous boots;...

  • Page 149

    Chapter 11: Troubleshooting A second set of messages will be seen later in the POST, which indicates where the memory test found errors. The sequence is as follows: Error in memory subsystem: (Lower/Upper) Board, DIMM XX ERRORS FOUND IN MEMORY SUBSYSTEM. FAILING ROWS WILL BE MAPPED OUT ON THE NEXT RESET.

  • Page 150: Memory Test Duration

    Chapter 11: Troubleshooting A second set of messages will be seen later in the POST that indicates where the memory test found errors. The sequence is as follows: 8C81: Error in memory subsystem: Upper Board, DIMM 17 8C82: ERRORS FOUND IN MEMORY SUBSYSTEM. FAILING ROWS WILL BE MAPPED OUT ON THE NEXT RESET.

  • Page 151: Aborting The Memory Test

    Chapter 11: Troubleshooting Aborting the Memory Test Users are given the option to abort the memory test by pressing the spacebar. The following string will appear on the bottom of the screen when executing the extended memory test: Press spacebar to abort memory test. However, this method will only work for the extended memory test, but not for the first row or base memory tests.

  • Page 152: Setup Dialog, Memory Testing Error Codes\messages

    Chapter 11: Troubleshooting Setup Dialog The BIOS setup (F2) menu has the following selections: ->Advanced->Chipset Configuration->Memory Related Items: Table 11-3. Memory Test Setup Items Name Selection Comments System ECC Enabled Default Disabled First Row Test Interval 4 cache line per 16 MB Default Every location Base Memory Test...

  • Page 153

    Chapter 11: Troubleshooting 8C59: Error in memory subsystem: Lower Board, DIMM 9 8C5A: Error in memory subsystem: Lower Board, DIMM 10 8C5B: Error in memory subsystem: Lower Board, DIMM 11 8C5C: Error in memory subsystem: Lower Board, DIMM 12 8C5D: Error in memory subsystem: Lower Board, DIMM 13 8C5E: Error in memory subsystem: Lower Board, DIMM 14 8C5F: Error in memory subsystem: Lower Board, DIMM 15 8C60: Error in memory subsystem: Lower Board, DIMM 16...

  • Page 154

    Chapter 11: Troubleshooting 8C7B: Error in memory subsystem: Upper Board, DIMM 11 8C7C: Error in memory subsystem: Upper Board, DIMM 12 8C7D: Error in memory subsystem: Upper Board, DIMM 13 8C7E: Error in memory subsystem: Upper Board, DIMM 14 8C7F: Error in memory subsystem: Upper Board, DIMM 15 8C80: Error in memory subsystem: Upper Board, DIMM 16 8C81: Error in memory subsystem: Upper Board, DIMM 17 8C82: Error in memory subsystem: Upper Board, DIMM 18...

  • Page 155: Dimmutil

    Chapter 11: Troubleshooting 8C9D: DIMMs mapped out: Upper Board, 5 - 8 8C9E: DIMMs mapped out: Upper Board, 13 - 16 8C9F: DIMMs mapped out: Upper Board, 21 - 24 8CA0: DIMMs mapped out: Upper Board, 29 – 32 DIMMUTIL Dimmutil will map out DIMMS that are installed in the hp server rx4610.

  • Page 156: Parts Information, Exploded View – Hot Swap And Display

    12 Parts Information Exploded View – Hot Swap and Display Figure 14. Hot Swap Components...

  • Page 157: Exploded View – Processor/memory Access

    Chapter 12: Parts Information Exploded View – Processor/Memory Access Figure 15. Processor/Memory Complex Access...

  • Page 158: Exploded View – Processor/memory Complex

    Chapter 12: Parts Information Exploded View – Processor/Memory Complex Figure 16. Processor/Memory Complex...

  • Page 159

    Chapter 12: Parts Information...

  • Page 160: Exploded View – Server Management Boards

    Chapter 12: Parts Information Exploded View – Server Management Boards Figure 17. Server Management Boards – Exploded View...

  • Page 161: Exploded View – Power Distribution Board And Ide Drives

    Chapter 12: Parts Information Exploded View – Power Distribution Board and IDE Drives Figure 18. T-Docking Board and IDE Drives...

  • Page 162: Replaceable Parts List, Parts List Identifier

    Chapter 12: Parts Information Replaceable Parts List The items in this list and the corresponding item numbers in the respective Exploded Views apply to the HP Server, except where noted. NOTE The item numbers listed below are used with the part illustrations in order to identify the nomenclature of the part.

  • Page 163

    Chapter 12: Parts Information Figure 16. Processor/Memory Complex Item Part Description Part Number 256MB DIMM A6168-67001 512MB DIMM A6169-67001 1GB DIMM A6170-67001 733MHz/2MB CPU Assy A6165-67001 800MHz/4MB CPU Assy A6448-67001 Y-Cable A6153-67012 CPU Power Pod A6165-67040 Memory Board A6153-67002 Thermal Sheetmetal Kit (includes D2D A6153-67053 cover, CPU Airflow Baffle, Power Supply Filler Panel)

  • Page 164

    Chapter 12: Parts Information Figure 18. Power Distribution Board and IDE Drives Part Number Item Part Description Internal SCSI Cable A6153-67015 Power Dist. Board (T-Dock) A6153-67006 Server Mgmt Cable A6153-67016 DVD Assy A6153-67030 LS-120 Assy A6153-67029 12V D2D A6153-67028 LS-120 Connector Board A6153-67003 DVD Connector Board A6153-67005...

  • Page 165: Introduction, Requirements

    Appendix A Specifications Introduction This appendix provides the power requirements, operating conditions (environmental requirements), physical requirements, hardware specifications, and video resolutions of the HP Server. The system board layout is provided in Figure A-1. Figure A-1. System Board Layout Requirements The following tables provide the specifications required for normal operation of the HP Server.

  • Page 166

    Appendix A: Specifications 120 VAC 4.6 A 200/208 VAC 3.2 A 220/230 VAC 2.8 A In-rush Current 25 A Output Voltages +48 V +12 V standby Operating Power 256 W Continuous Table A-2. Environmental Requirements Parameter Conditions Temperature Operating 5 °C to 35 °C (41 °F to 95 °F). Non-operating Humidity Operating...

  • Page 167: Video Display Modes

    Appendix A: Specifications Table A-3. Weight and Dimensions Approx. 150 lbs (68.1 kg.), depending on Weight configuration – excludes keyboard and monitor. 31.12 cm (12.25 inches, 7U) Height 44.45 cm (17.5 inches) Width 71.12 cm (28.0 inches) Depth 7.62 cm (3 inches) Required front clearance 20.32cm (8 inches)

  • Page 168: Connector Pinouts And Boardset Locations, Vga Video Port

    Appendix A: Specifications Refresh Display Rate Mode 640 x 480 60 - 200 800 x 600 48 - 180 1024 x 768 43 - 140 1152 x 864 43 - 100 1280 x 1024 Connector Pinouts and Boardset Locations VGA Video Port Figure A-2.

  • Page 169: Keyboard And Mouse

    Appendix A: Specifications Signal Signal DDCCLK Keyboard and Mouse Figure A-3. Keyboard and Mouse Connectors The PS/2-compatible connectors share a common housing; but they are not functionally equivalent. Table A-7. Keyboard and Mouse Connector Pinouts Keyboard signal Mouse signal KEYDAT MSEDAT FUSED_VCC (+5 V) FUSED_VCC (+5 V)

  • Page 170: Parallel Port, Serial Ports A And B

    Appendix A: Specifications Parallel Port Figure A-4. Parallel Port Connector Pinout Table A-8. Parallel Port Connector Pinout Signal Signal STROBE_L ACK_L Data bit 0 Busy Data bit 1 Data bit 2 SLCT Data bit 3 AUFDXT_L Data bit 4 ERROR_L Data bit 5 INIT_L Data bit 6...

  • Page 171

    Appendix A: Specifications Signal Description Data set ready Request to send Clear to send Ring indication active...

  • Page 172: Universal Serial Bus (usb)

    Appendix A: Specifications Universal Serial Bus (USB) There are two external USB connectors designated A and B at the back panel. Figure A-6. USB Connectors Table A-10. USB Connector Pinout Signal Notes Over current monitor line port 0 DataL0 Differential data line paired with DATAH0 DataH0 Differential data line paired with DATAL0 Cable ground...

  • Page 173: Scsi

    Appendix A: Specifications SCSI There is one external SCSI connector on the back of the server. Pin 34 Pin 68 Pin 35 Figure A-7. SCSI Connector Table A-11. Wide SCSI Connector Pinout Signal Signal S1 (+DB 12) S35 (-DB 12) S2 (-DB 13) S36 (-DB 13) S3 (+DB 14)

  • Page 174

    Appendix A: Specifications Signal Signal S29 (+REQ) S63(-REQ) S30 (+I/O) S64 (-I/O) S31 (+DB 8) S65 (-DB 8) S32 (+DB 9) S66(-DB 9) S33 (DB 10) S67 (-DB 10) S34 (DB 11) S68 (-DB 11) One IDE connection exists inside on the Legacy I/O Board. The cable connects to both the diskette drive and DVD.

  • Page 175

    Appendix A: Specifications Signal Signal Keyed PCI connectors exist inside the chassis on the I/O Baseboard. Table A-13. 33MHz, 64-bit PCI Connectors (Slots 1 and 2) Signal Signal Signal Signal TRST_L -12V AD10 +12V M66EN 5V KEYWAY 5V KEYWAY 5V KEYWAY 5V KEYWAY C/BEO_L INTA_L...

  • Page 176

    Appendix A: Specifications Signal Signal Signal Signal FRAME_L AD45 AD44 IRDY_L TRDY_L AD42 +3.3V AD43 DEVSEL_L AD41 STOP_L AD40 +3.3V AD38 LOCK_L AD39 SDONE PERR_L AD37 SB0_L AD36 +3.3V AD34 SERR_L AD35 +3.3V AD33 AD15 AD32 C/BE1_L +3.3V RESERVED AD14 RESERVED AD13 RESERVED...

  • Page 177

    Appendix A: Specifications Signal Signal Signal Signal AD26 AD60 AD27 +3.3V AD58 AD25 AD59 AD24 +3.3V AD57 IDSEL AD56 C/BE3_L +3.3V AD54 AD23 AD55 AD22 +3.3V AD53 AD20 AD52 AD21 AD50 AD19 AD51 AD18 +3.3V AD49 AD16 AD48 AD17 +3.3V +3.3V AD46 C/BE2_L...

  • Page 178: Information On Jumpers, General Procedure To Change Jumper Settings, Processor Baseboard Jumpers

    Appendix A: Specifications Information on Jumpers The Information on Jumpers section provides an overview of how to change a jumper settings for any board and provides the jumper block diagrams for the following boards: • General Procedure to Change Jumper Settings •...

  • Page 179

    Appendix A: Specifications J 1 E2 J 2 E2 J 2 E4 J 2 E3 J 2 H 1 J 2 H 3 J 9 H 1 J 2 H 2 Figure A-9. Processor Baseboard Jumper Locations Jumpers labeled: J2E3 JTAG SELECT1 J2E4 JTAG SELECT2...

  • Page 180

    Appendix A: Specifications JTAG Select2 Settings Jumper block J2E4 adds and skips Processor Board components to the JTAG TDI and TDO signal path. With this jumper you can choose to add memory and I/O, choose to skip Memory and I/O, choose to skip Memory and add I/O, or choose to add Memory and skip I/O.

  • Page 181

    Appendix A: Specifications Setting Host Bus Frequencies Jumper blocks J2H1, J2H2, and J2H3 configure the host bus frequency. The settings for all three jumper blocks combine to yield the single frequency. By default, the frequency is set to 133 MHz. J2H 1 J2H 2 J2H 3...

  • Page 182

    Appendix A: Specifications Processor Host Core Bus Ratio Jumper block J1E2 configures the host-core bus ratio. By default, the bus ration is two to eleven and the core frequency is 733 MHz. Figure A-13 shows the jumper settings. J1E2 J1E2 J1E2 J1E2 R AT IO 3...

  • Page 183

    Appendix A: Specifications Miscellaneous Jumper Settings Jumper block J2E2 enables server management write protect, configures cache line size, disables the FRB, enables the FSB in common clock mode, applies power to the pullups on the ISP chain for stand-alone programming, and selects between using J1E2 or PCA8550 to set the host core bus ratio. By default, the FSB is enabled in common clock mode, power is not applied to pullups, and the J1E2 jumper determines the host core bus ratio.

  • Page 184: Legacy I/o Board Jumpers

    Appendix A: Specifications Legacy I/O Board Jumpers Jumper blocks exist on the Legacy I/O Board that allow you to perform recovery boot operations, clear the CMOS register, clear the password, and configure FWH programming. To access these jumper blocks you need remove the Legacy I/O Board by following the instructions in “Legacy I/O Board”...

  • Page 185

    Appendix A: Specifications Configuring FWH Programming Jumper block J4A1 allows you to set the FWH programming at 12 Volts. By default, FWH programming is configured for 3.3 Volts. J4A1 J4A1 Figure A-16. Configuring FWH Programming Jumper diagram labeled: FWH Programming at 12 Volts FWH Programming at 3.3 Volts (Default Setting) Configuring Recovery Boot Jumper block J7A1 controls whether the system attempts to boot using the BIOS programmed in flash...

  • Page 186

    Appendix A: Specifications Clearing the CMOS Register Jumper block J7A1 controls whether settings stored in CMOS nonvolatile memory (NVRAM) are retained during a system reset. By default, the system does not keep the default values in this register. You can configure J7A1 to restore the system defaults. J7A1 J7A1 Figure A-18.

  • Page 187

    Appendix A: Specifications Jumper diagram labeled: A. Retains System Password (Default Setting) B. Clears the System Password on Reset Jumper block J7B1 controls whether the BMC is in a firmware transfer mode and forces an update to the BMC code. J7B1 J7B1 Figure A-20.

  • Page 188: I/o Baseboard Jumpers

    Appendix A: Specifications I/O Baseboard Jumpers Jumper blocks exist on the OEM I/O Baseboard that allow you to include the BMC in the JTAG chain and override the hardware PCI hot plug interlock switches. To access these jumper blocks you need to expose the OEM I/O Baseboard by following the instructions in Chapter 8 “Server Management Boards”.

  • Page 189

    Appendix A: Specifications Including the BMC in the JTAG Chain Jumper block J8D1 lets you include or exclude the BMC in the JTAG chain. By default, the BMC is excluded from the JTAG chain. J8D1 J8D1 Figure A-22. BMC Jumper Settings Jumper setting diagram labeled: A.

  • Page 190: Power Distribution Board Jumpers (t-docking)

    Appendix A: Specifications Power Distribution Board Jumpers (T-Docking) Jumper blocks exist on the Power Distribution Board (T-Docking) that allow you to force a firmware update, flash bootblock write enable, and configure for 220 Volt brownout protection. To access these jumper blocks you need expose the T-Docking Board by following the instructions in Chapter 8, “Server Management Boards”.

  • Page 191: Determining Dc-to-dc Status

    Appendix A: Specifications Forcing a Firmware Update and Flashing Bootblock Write Enable Jumper blocks J4E1 and J4E2 allow you force a firmware update and flash bootblock write enable. By default, both these features are disabled. J4E2 J4E2 J4E2 J4E2 J4E1 J4E1 J4E1 J4E1...

  • Page 192

    Appendix A: Specifications AC present / Standby output on. DC-to-DC outputs on and okay AC present / Standby output on DC-to-DC failure. DC-to-DC not installed.

  • Page 193: B Equipment Log And Configuration Worksheet, Equipment Log

    Equipment Log and Configuration Worksheet Equipment Log Use the blank equipment log provided here to record information about your system. You will need some of this information when you run BIOS Setup. Item Manufacturer Name Serial Date Number Installed Model Number System OEM I/O Baseboard Processor Baseboard...

  • Page 194

    Appendix B: Equipment Log and Configuration Worksheet Item Manufacturer Name Serial Date Number Installed Model Number Hot Plug PCI Slot (7) Hot Plug PCI Slot (8) Non-Hot Plug PCI Slot (1) Non-Hot Plug PCI Slot (2) 12V DC-DC Converter 5V DC-DC Converter (1) 5V DC-DC Converter (2) 3.3V DC-DC Converter (1) 3.3V DC-DC Converter (2)

  • Page 195

    Index board clamps, 41 120 mm cooling fans, 17 boot device priority 172 mm fans, 17 boot order, 25 172 mm or 120 mm Fans Do Not Boot Maintenance Menu, 88 Operate, 119 boot options, 89 Boot Options, 88 5.25-inch drive boot order bay size and capacity, 3 boot device priority, 25...

  • Page 196

    Index VGA video port, 161 drive fault light, slow blinking, Console Redirection, 106 control panel, 1 drive types supported, 3 LEDs, 1 flexible disk drive, 25 switch, 1 IDE DVD, 25 cooling, 14 DVD Drive, 3, 30 cover removing, 14 echo command, 90 replacing, 15 Edd30 command, 90...

  • Page 197

    Index FRB, 94 serial ports, 163 front bezel video port connector, 161 hinge mounting, 12 ICMB Controller, 66 installing mounting hardware, IDE Configuration, 103 IDE Controller, 103 snap into place, 12 IDE Devices, 25 Front Panel Board, 35 if command, 91 If the HP Server Will Not Power Front Panel LCD Front Panel module, removal, 35...

  • Page 198

    Index Legacy I/O Panel, 8 Parallel Port, 103 load command, 91 parts information, 149 ls command, 91 parts list, 155 pause command, 91 Main BIOS Setup Utility, 100 PCI boards map command, 91 software drivers, 63 mass storage pci command, 91 installation, 25 PCI Hot Plug mass storage devices...

  • Page 199

    Index Power Distribution Board (T- recovery mode indicator, SCSI Docking), 78 drive, 27 power down, accelerated, 93 removing cover, 14 Removing the 120 mm Fans, 19 Power Fail LED Removing the 172 mm Fans, 18 Power On/Off Power on/off button, 99 Removing the Top Cover, 14 power pod, 49 replacing cover, 15...

  • Page 200

    Index server management cable, 78 mouse, 85 Server Management system board Configuration Utility, 92 removing DIMMs, 44 Set Administrator Password, System Date, 101 Security, 106 System Event Log, 107 set command, 91 System Management, 106 Set Password, 97 System Management, BIOS Set Password, DPC/LAN, 99 Setup Utility, 100 Setup Utility (BIOS)

  • Page 201

    Index...

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