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13
Troubleshooting, service
13.1
Troubleshooting
In the event of a malfunction, fi rst check all the cable connections
1. Receiver and TV set power plugs are connected to wall socket
2. Antenna cables are connected to the receiver input
3. Receiver and TV set correctly connected by a HDMI or Scart cable
4. Audio connections are made to the Hi-Fi or Dolby Digital system as appropriate
5. Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)
6. Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
Problem
A "No signal!" warning
appears on some or all
channels
Receiver no longer
responds to the
remote control
Wrong time is
displayed
Cause
The batteries may be fl at
or inserted incorrectly in
the battery compartment
Receiver or remote
control command set may
have been unintentionally
changed
"Summertime" setting
wrong. An incorrect time
was imported from the
reception signal
Remedy
Check the settings performed in the
"Settings", "Antenna and satellites",
"Tuner Confi guration" menu, and
change them if necessary.
Consult an antenna specialist to have
it checked and repaired as necessary.
Check the batteries (see also
"1.4 Inserting batteries into the remote
control" on page 9)
Set infrared code 1 as described in
these Operating Instructions Part 2
under "Mainmenu settings", "Basic
Settings", "Remote Control Code"
Under "Settings", "Basic Settings",
"Time Setting" in the menu, check the
set time deviation to UTC and change
as necessary. Use the power switch to
switch the receiver off from the current
channel, e.g. Das Erste or ZDF, wait
10 seconds and then switch it back on
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