Brother MFC-J3930DW Online User's Manual page 601

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If the paper is jammed under the print head, unplug the machine from the power source, and then

move the print head to take out the paper.

If ink gets on your skin or clothing, immediately wash it off with soap or detergent.

9. Gently close the scanner cover using the finger holds on each side.

10. (MFC-J3530DW) Slowly push Tray #1 completely into the machine.

(MFC-J3930DW) Slowly push Tray #1 and Tray #2 (if removed) completely into the machine.

11. Reconnect the power cord.

If there is a repeat paper jam, a small piece of paper may be stuck in the machine.

See Related Information: Remove Paper Scraps.