Brother MFC-J3930DW Online User's Manual page 569

Error Message
No Response/Busy
Out of Fax Memory
Out of Memory
Paper Size Mismatch
Paper Size Mismatch
[Tray #1]
Paper Size Mismatch
[Tray #2]
Cause
The paper was not inserted in the centre
position of the manual feed slot.
The Jam Clear Cover is not closed
correctly.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
The number you dialled does not answer
or is busy.
The fax memory is full.
The machine's memory is full.
The paper size setting does not match the
size of paper in the tray.
-OR-
The paper orientation is not proper for the
paper size.
-OR-
You did not set the paper guides in the
tray to the indicators for the paper size
you are using.
Action
Remove the paper and reinsert it in the
centre of the manual feed slot, and then
follow the LCD instructions.
See Related Information: Load Paper in
the Manual Feed Slot.
Make sure the Jam Clear Cover is closed
evenly at both ends.
See Related Information: Printer Jam or
Paper Jam.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
Verify the number and try again.
Do one of the following:
• Clear the data from the memory. To
gain extra memory, you can turn off
Memory Receive.
See Related Information: Turn Off
Memory Receive.
• Print the faxes that are in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
If a fax-sending or copy operation is in
progress:
• Press or Quit or Close and wait
until the other operations that are in
progress finish, and then try again.
• Press Send Now to send the pages
scanned so far.
• Press Partial Print to copy the
pages scanned so far.
• Clear the data in the memory. To gain
extra memory, you can turn Memory
Receive off.
See Related Information: Turn Off
Memory Receive.
• Print the faxes stored in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
1. Check that the paper size you selected
on the machine's display matches the
size of the paper in the tray.
See Related Information: Change the
Paper Size and Paper Type.
2. Make sure you loaded the paper in the
proper orientation and set the paper
guides at the indicators for your paper
size.
See Related Information: Load Paper.
3. After you have checked the paper size
and the paper orientation, follow the
LCD instructions.
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