Brother MFC-J3930DW Online User's Manual page 51

IMPORTANT
If envelopes are "double-feeding," load one envelope in the paper tray at a time.
4. Slowly push the paper tray completely into the machine.
IMPORTANT
DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or
paper feed problems.
5. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
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6. Change the paper size setting in the machine's menu, if needed.
Related Information
• Load Paper in Paper Tray #1 / Paper Tray #2
• About Envelopes
• Change the Check Paper Size Setting
• Choose the Right Print Media
• Change the Paper Size and Paper Type
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