This manual is divided into these chapters: Characteristics and Specifications This chapter contains a partial list of characteristics and specifications for the Keysight InfiniiVision 2000/3000 X-Series oscilloscopes. Testing Performance This chapter explains how to verify correct oscilloscope operation and perform tests to ensure that the oscilloscope meets the performance specifications.
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Digital Channels Because all of the oscilloscopes in the Keysight 2000/3000 X-Series have analog channels, the analog channel topics in this book apply to all instruments. Whenever a topic discusses the digital channels, that information applies only to Mixed-Signal Oscilloscope (MSO) models or DSO models that have been upgraded to an MSO.
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Contents In This Service Guide / 3 Figures / 9 Tables / 11 Characteristics and Specifications Power Requirements / 13 Measurement Category / 14 Measurement Category / 14 Measurement Category Definitions / 14 Maximum Input Voltage / 15 Environmental Conditions / 16 Specifications / 16 Contact us / 16 Testing Performance...
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Contents What to Test / 24 Verifying Test Results / 24 To verify DC vertical gain accuracy / 28 To verify dual cursor accuracy / 35 To verify bandwidth (-3 dB) / 40 To verify time base accuracy / 45 To verify trigger sensitivity / 47 Test Internal Trigger Sensitivity (all models) / 48 Test External Trigger Sensitivity / 50...
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Contents To perform an Auto Scale on the Probe Comp signal / 68 To compensate passive probes / 69 Replacing Assemblies Replaceable Parts Ordering Replaceable Parts / 74 Listed Parts / 74 Unlisted Parts / 74 Direct Mail Order System / 74 Exchange Assemblies / 75 Exploded Views / 76 Replaceable Parts List / 77...
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Contents 2000/3000 X-Series Oscilloscopes Service Guide...
Figures Figure 1. Constructing the 8-by-2 Connector / 22 Figure 2. Setting Up Equipment for Digital Channel Threshold Accuracy Test / 26 Figure 3. Setting up Equipment for DC Vertical Gain Accuracy Test / 32 Figure 4. Using a Blocking Capacitor to Reduce Noise / 34 Figure 5.
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Figures 2000/3000 X-Series Oscilloscopes Service Guide...
Tables Table 1. List of test equipment / 19 Table 2. Conventions / 20 Table 3. Materials required to construct the test connectors / 21 Table 4. Equipment Required to Test Digital Channel Threshold Accuracy / 25 Table 5. Threshold Accuracy Voltage Test Settings / 27 Table 6.
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Tables 2000/3000 X-Series Oscilloscopes Service Guide...
This chapter contains a partial list of characteristics and specifications for the Keysight InfiniiVision 2000/3000 X-Series oscilloscopes. For a full list of Keysight InfiniiVision 2000/3000 X-Series oscilloscopes characteristics and specifications see the data sheets. The data sheets are available at www.keysight.com/find/2000X-Series...
Characteristics and Specifications Measurement Category Measurement Category The InfiniiVision 2000/3000 X-Series oscilloscopes are not intended to be used for measurements in Measurement Category II, III, or IV. Use this instrument only for measurements within its specified measurement category WARNING (not rated for CAT II, III, IV). No transient overvol tages allowed.
Characteristics and Specifications Maximum Input Voltage Maximum input voltage for analog inputs CAUTION 135 Vrms Do not exceed 5 Vrms in 50 Ω mode (3000 X-Series oscilloscopes only). Input protection CAUTION is enabled in 50 Ω mode, and the 50 Ω load will disconnect if greater than 5 Vrms is detected.
Example: Sheltered outdoor environment. Specifications Please see the InfiniiVision 2000/3000 X-Series Oscilloscopes Data Sheet for complete, up-to-date specifications and characteristics. To download a copy of the data sheet please visit: www.keysight.com/find/2000X-Series...
Keysight InfiniiVision 2000/3000 X-Series Oscilloscope Service Guide 2 Testing Performance Overview / 18 List of Test Equipment / 19 To construct the test connector (for use with MSO models only) / 21 To test digital channels (MSO models only) / 23...
Testing Performance Overview To completely test and troubleshoot MSO models, create and use the test connector accessory as described in this chapter. • The test connector is only required for oscilloscopes that have the MSO option licensed (enabled). • The connector is used in the digital channel threshold accuracy test. •...
Testing Performance List of Test Equipment Below is a list of test equipment and accessories required to perform the performance test verification procedures. Table 1 List of test equipment Equipment Critical Specifications Recommended Model/ Part Number Test connector, 8-by-2* page 21 for instructions on building test connector.
Testing Performance Table 1 List of test equipment (continued) Equipment Critical Specifications Recommended Model/ Part Number Shorting cap Keysight 1250-0774 Blocking capacitor Note: if a BNC blocking capacitor is not available use Keysight 11742A + an SMA blocking capacitor. Pomona 4289 + Pomona 5088 Ω...
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Testing Performance To construct the test connector (for use with MSO models only) Keysight 2000/3000 X-Series oscilloscopes that have digital channels enabled require the test connector described below. Follow the steps to build the test connector. Table 3 Materials required to construct the test connectors Description Recommended Part BNC (f) Connector...
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Testing Performance Jumper (2) Ground Lead (from scope’s MSO cable) Signal Lead (from scope’s MSO cable) 8 x 2 Berg Strip BNC Panel Mount Connector Figure 1 Constructing the 8-by-2 Connector 2000/3000 X-Series Oscilloscopes Service Guide...
Testing Performance To test digital channels (MSO models only) The acquisition system testing provides confidence that the acquisition system is functioning correctly. It does not, however, check a particular specification. 1 Disconnect all probes from the circuit under test and from any other input source.
Testing Performance To verify digital channel threshold accuracy (MSO models only) This test verifies the digital channel threshold accuracy specification of the Keysight 2000/3000 X-Series oscilloscopes. Threshold accuracy test limits: ±(100 mV + 3% of threshold setting) When to Test You should perform this test every 12 months or after 2000 hours of operation, whichever comes first.
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Testing Performance Table 4 Equipment Required to Test Digital Channel Threshold Accuracy Equipment Critical Specifications Recommended Model/Part Digital Multimeter 0.1 mV resolution, 0.005% accuracy Keysight 34401A/34461A Precision Source DC voltage of -5.5 V to 5.5 V, 10 mV resolution Keysight B2912A/B2962A Adapter (qty 2) BNC(f) to banana (m) Keysight 1251-2277...
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Testing Performance Precision Source 2000/3000 X-Series Oscilloscope Digital Multimeter Probe BNC Tee Cables Channels BNC-Bananna Test 8 - 15 Channels Cable Connector 0 - 7 Figure 2 Setting Up Equipment for Digital Channel Threshold Accuracy Test 4 Use a BNC-banana cable to connect the multimeter to the other side of the BNC Tee.
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Testing Performance 7 Press the User softkey to the right of the D7 - D0 softkey, then turn the Entry knob ( ) on the front panel of the oscilloscope to set the threshold test settings as shown in Table Table 5 Threshold Accuracy Voltage Test Settings Threshold vol tage setting (in...
Testing Performance 9 When testing 3000 X-Series MSOs, use the 8-by-2 test connector to connect digital channels D15-D8 to the output of the precision source. Then connect the D15-D8 ground lead to the ground side of the 8-by-2 connector. 10 Repeat this procedure (steps 6 through 8) for digital channels D15-D8 to verify threshold accuracy and record the threshold levels in the Performance Test Record (see page...
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Testing Performance Table 7 Equipment Required to Verify DC Vertical Gain Accuracy Equipment Critical Specifications Recommended Model/Part Precision Source DC voltage of 7 mV to 35 V, 0.1 mV resolution Keysight B2912A/B2962A Digital multimeter Better than 0.01% accuracy Keysight 34401A/34461A Ω...
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Testing Performance Table 8 Settings Used to Verify DC Vertical Gain Accuracy, 2000 X-Series Models Vol ts/Div Setting Precision Source Setting Test Limits 5 V/Div 35 V 33.8 V 36.2 V 2 V/Div 14 V 13.52 V 14.48 V 1 V/Div 6.76 V 7.24 V 500 mV/Div...
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Testing Performance Table 9 Settings Used to Verify DC Vertical Gain Accuracy, 3000 X-Series Models Vol ts/Div Setting Precision Source Setting Test Limits 5 V/Div 35 V 34.2 V 35.8 V 2 V/Div 14 V 13.68 V 14.32 V 1 V/Div 6.84 V 7.16 V 500 mV/Div...
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Testing Performance 5 Read the “current” average voltage value as V1. 6 Use the BNC tee and cables to connect the precision source /power supply to both the oscilloscope and the multimeter (see Figure Note: Set the Low Force terminal of the Precision Source to its "Floating" state to prevent offset error caused by ground loop current from the Precision Source ground to the DUT ground.
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Testing Performance 7 Adjust the output so that the multimeter reading displays the first Volts/div precision source setting value in Table 8 Table 9 (depending on the oscilloscope model). 8 Disconnect the multimeter. 9 Wait until the measurement settles. 10 Read the “current” average voltage value again as V2. 11 Calculate the difference V2 - V1.
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Testing Performance Use a Blocking Capacitor to Reduce Noise On the more sensitive ranges, such as 1 mV/div, 2 mV/div, and 5 mV/div, noise may be a factor. To eliminate the noise, add a BNC Tee, blocking capacitor, and shorting cap at the oscilloscope channel input to shunt the noise to ground. See Figure 4.
Testing Performance To verify dual cursor accuracy This test verifies the dual cursor accuracy for each analog channel. This test is similar to the test for verifying the DC vertical gain, except you will measure the dc voltage output of a precision source using dual cursors on the oscilloscope and compare the results with the multimeter reading.
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Testing Performance Table 11 Settings Used to Verify Dual Cursor Accuracy, 2000 X-Series Models Vol ts/Div Setting Precision Source Setting Test Limits 5 V/Div 35 V 33.6 V 36.4 V 2 V/Div 14 V 13.44 V 14.56 V 1 V/Div 6.72 V 7.28 V 500 mV/Div...
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Testing Performance Table 12 Settings Used to Verify Dual Cursor Accuracy, 3000 X-Series Models Vol ts/Div Setting Precision Source Setting Test Limits 5 V/Div 35 V 34.0 V 36.0 V 2 V/Div 14 V 13.6 V 14.4 V 1 V/Div 6.8 V 7.2 V 500 mV/Div...
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Testing Performance Note: Set the Low Force terminal of the Precision Source to its "Floating" state to prevent offset error caused by ground loop current from the Precision Source ground to the DUT ground. Oscilloscope Precision Source BNC Tee Digital Multimeter BNC (f) to dual bananna adapter...
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Testing Performance 8 Wait until the measurement settles. 9 Press the Y2 softkey, then position the Y2 cursor to the center of the voltage trace using the Entry knob. The ΔY value on the lower line of the display should be within the test limits of Table 11 Table 12 (depending on the oscilloscope model).
Testing Performance To verify bandwidth (-3 dB) This test checks the bandwidth (-3 dB) of the oscilloscope. In this test you will use a signal generator and a power meter. Table 13 Band width (-3 dB) Test Limits Models Test Limits 1 GHz Models All channels (-3 dB), dc to 1 GHz 500 MHz Models...
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Testing Performance 1 Connect the equipment (see Figure a Use the N cable to connect the signal generator to the input of the power splitter input. b Connect the power sensor to one output of the power splitter. c Use an N-to-BNC adapter to connect the other splitter output to the channel 1 input.
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Testing Performance 2 Set up the power meter. Set the power meter to display measurements in units of watts. 3 Set up the oscilloscope. a Press the [Defaul t Setup] key. b Set channel 1 Coupling to DC. c With 2000 X-Series oscilloscopes, connect a 50 ohm feedthrough termination.
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Testing Performance 10 Change the signal generator output frequency according to the maximum frequency for the oscilloscope using the following: • 1 GHz Models: 1 GHz • 500 MHz Models: 500 MHz • 350 MHz Models: 350 MHz • 200 MHz Models: 200 MHz •...
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Testing Performance Then after converting the values from the power meter to Vrms: 161.6 185.3 response(dB) = 20 log = -1.16 dB 210.4 211.2 16 The result from step 14 should be between +3.0 dB and -3.0 dB. Record the result in the Performance Test Record (see page 53).
Testing Performance To verify time base accuracy This test verifies the accuracy of the time base. In this test you will measure the absolute error of the time base oscillator and compare the results to the specification. Table 15 Equipment Required to Verify Time Base Accuracy Equipment Critical Specifications Recommended Model/Part...
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Testing Performance 4 Make the measurement. a Set oscilloscope horizontal sweep speed control to 1 ms/div. b Set horizontal position control to +1 ms (rotate control CCW). c Set the oscilloscope horizontal sweep speed control to 5 ns/div. d Record the number of nanoseconds from where the rising edge crosses the center horizontal grid line to the center vertical grid line.
Testing Performance To verify trigger sensitivity This test verifies the trigger sensitivity. In this test, you will apply a sine wave to the oscilloscope at the upper bandwidth limit. You will then decrease the amplitude of the signal to the specified levels, and check to see if the oscilloscope is still triggered.
Testing Performance Test Internal Trigger Sensitivity (all models) 1 On the oscilloscope, press the [Defaul t Setup] key. 2 Press the [Mode/Coupling] key; then, press the Mode softkey to select Normal. 3 Connect the equipment (see Figure a Connect the signal generator output to the oscilloscope channel 1 input. Oscilloscope Signal Generator...
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Testing Performance • 200 MHz models: 200 MHz. • 100 MHz models: 100 MHz. • 70 MHz models: 70 MHz. 5 Perform these steps to test at the 5 mV/div setting: a Set the signal generator amplitude to about 10 mV b Press the [AutoScale] key.
Testing Performance Test External Trigger Sensitivity This test applies to all models. Verify the external trigger sensitivity at these settings: • 100 MHz, 200 mV • 200 MHz, 350 mV 1 Connect the equipment (see Figure a Use the N cable to connect the signal generator to the power splitter input. b Connect one output of the power splitter to the Aux Trig input through a 50Ω...
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Testing Performance Oscilloscope Signal Generator 50 Ohm Feedthrough N to BNC Adapter Power Splitter Power Sensor N Cable Power Meter Figure 9 Setting Up Equipment for 4-Channel External Trigger Sensitivity Test 2000/3000 X-Series Oscilloscopes Service Guide...
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Testing Performance 2 Set up the oscilloscope. a Press the [Defaul t Setup] key. b Press the [Mode/Coupling] key; then, press the Mode softkey to select Normal. 3 Change the signal generator output frequency to 100 MHz or 200 MHz. 4 Set the power meter Cal Factor % to the appropriate value (100 MHz or 200 MHz) on the calibration chart on the power sensor.
Testing Performance Keysight 2000 X-Series Oscilloscopes Performance Test Record Serial No. ______________________________________ Test by _____________________________ Test Interval ____________________________________ Work Order No. ______________________ Recommended Next Testing ________________________ Temperature ____________ Threshold Specification Limits Ch D7-D0 Accuracy Test 5 V - 250 mV 4.750 V ________ (100 mV + 3% of...
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Testing Performance Dual Cursor Accuracy Range Power Supply Setting Test Limits Channel 1 Channel 2 Channel 3* Channel 4* 5 V/Div 35 V 33.6 V to 36.4 V ________ ________ ________ ________ 2 V/Div 14 V 13.44 V to 14.56 V ________ ________ ________...
Testing Performance Keysight 3000 X-Series Oscilloscopes Performance Test Record Serial No. ______________________________________ Test by _____________________________ Test Interval ____________________________________ Work Order No. ______________________ Recommended Next Testing ________________________ Temperature ____________ Threshold Specification Limits Ch D7-D0 Ch D15-D8 Accuracy Test 5 V - 250 mV 4.750 V ________ ________...
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Testing Performance Dual Cursor Accuracy Range Power Supply Setting Test Limits Channel 1 Channel 2 Channel 3* Channel 4* 5 V/Div 35 V 34.0 V to 36.0 V ________ ________ ________ ________ 2 V/Div 14 V 13.6 V to 14.4 V ________ ________ ________...
Keysight InfiniiVision 2000/3000 X-Series Oscilloscope Service Guide 3 Calibrating and Adjusting This chapter explains how to adjust the oscilloscope for optimum operating performance.
Calibrating and Adjusting User Calibration Perform user-calibration: • Every two years or after 4000 hours of operation. • If the ambient temperature is >10° C from the calibration temperature. • If you want to maximize the measurement accuracy. The amount of use, environmental conditions, and experience with other instruments help determine if you need shorter User Cal intervals.
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Calibrating and Adjusting Use 50Ω RG58AU or equivalent BNC cables when performing User Cal. a For a 2-channel oscilloscope, connect a BNC tee to the equal length cables. Then connect a BNC(f)-to-BNC(f) (also called a barrel connector) to the tee as shown below.
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Calibrating and Adjusting Figure 10 User Calibration cable for 2-channel oscilloscope b For a 4-channel oscilloscope, connect BNC tees to the equal-length cables as shown below. Then connect a BNC(f)-to-BNC(f) (barrel connector) to the tee as shown below. To Channel 1 To Channel 2 To Channel 3 Longer cable...
Calibrating and Adjusting User Cal Status Pressing the User Cal Status softkey displays the following summary results of the previous User Cal, and the status of probe calibrations for probes that can be calibrated. Note that AutoProbes do not need to be calibrated, but InfiniiMax probes can be calibrated.
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Calibrating and Adjusting 2000/3000 X-Series Oscilloscopes Service Guide...
Keysight InfiniiVision 2000/3000 X-Series Oscilloscope Service Guide 4 Troubleshooting Solving General Problems with the Oscilloscope / 64 Verifying Basic Operation / 66 Read All Cautions and Warnings Before you begin any troubleshooting, read all Warning and Cautions in the “Troubleshooting” section.
Check that the circuit under test is powered on. Press the [AutoScale] key. Obtain service from Keysight Technologies, if necessary. If the trace display is unusual or unexpected Check that the Horizontal time/division setting is correct for the expected frequency range of the input signals.
Troubleshooting Check that all oscilloscope probes are connected to the correct signals in the circuit under test. Ensure that the probe’s ground lead is securely connected to a ground point in the circuit under test. For high-speed measurements, each probe’s individual ground lead should also be connected to a ground point closest to the signal point in the circuit under test.
Troubleshooting Verifying Basic Operation To power-on the oscilloscope 1 Connect the power cord to the rear of the oscilloscope, then to a suitable ac voltage source. The oscilloscope power supply automatically adjusts for input line voltages in the range of 100 to 240 VAC. Ensure that you have the correct line cord (see page 73).
Troubleshooting Successfully passing Hardware Self Test does not guarantee 100% of the oscilloscope's functionality. Hardware Self Test is designed to provide an 80% confidence level that the oscilloscope is operating properly. To perform front panel self test Pressing [Utility] > Service > Front Panel Sel f Test lets you test the front panel keys and knobs as well as the oscilloscope display.
Troubleshooting 2 Connect an oscilloscope probe from channel 1 to the Probe Comp signal terminal on the front panel. 3 Connect the probe’s ground lead to the ground terminal that is next to the Demo 2 (Probe Comp) terminal. 4 Press [AutoScale]. 5 You should see a waveform on the oscilloscope’s display similar to this: If you see the waveform, but the square wave is not shaped correctly as shown above, perform the procedure...
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Troubleshooting 1 Perform the procedure “To perform an Auto Scale on the Probe Comp signal" on page 68 2 Press the channel key to which the probe is connected ([1], [2], etc.). 3 In the Channel Menu, press Probe. 4 In the Channel Probe Menu, press Probe Check; then, follow the instructions on-screen.
Keysight InfiniiVision 2000/3000 X-Series Oscilloscope Service Guide 5 Replacing Assemblies The service policy for all 2000/3000 X-Series oscilloscopes is now unit replacement, so there are no longer instructions for replacing internal assemblies in this service guide. No operator serviceable parts inside. Refer servicing to qualified personnel. To prevent WARNING electrical shock, do not remove covers.
Keysight InfiniiVision 2000/3000 X-Series Oscilloscope Service Guide 6 Replaceable Parts This chapter describes how to order replaceable assemblies and parts for the Keysight 2000/3000 X-Series oscilloscopes. Diagrams and parts lists are included for assemblies and hardware that you can order.
Ordering Replaceable Parts Listed Parts To order a part in the parts list, quote the Keysight Technologies part number, indicate the quantity desired, and address the order to the nearest Keysight Technologies Sales Office. To find your nearest sales office go to www.keysight.com.
The exchange parts have a part number in the form XXXXX-695XX. After receiving the repaired exchange part from Keysight Technologies, a United States customer has 30 days to return the faulty assembly. For orders not originating in the United States, contact the local Keysight Technologies service organization.
Replaceable Parts Exploded Views The following exploded views provide a graphical representation of the oscilloscope at the time this manual was released. Not all parts are shown. Your parts may be slightly different than those shown. These views provide reference designator numbers that map to those used in the parts list table in this chapter.
Replaceable Parts List The information given for each part consists of the following: • Reference designation. • Keysight Technologies part number. • Total quantity (Qty) in the instrument or on assembly. • Description of the part. Table 17 Replaceable Parts...
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Replaceable Parts Table 17 Replaceable Parts (continued) Ref Des Keysight Part Description Number 2190-0068 Washer-LK Intl T 1/2 In. .505 IN-ID (for rear BNCs, not shown) 75010-94301 ID Label DSO-X 2002A 75010-94302 ID Label MSO-X 2002A 75011-94301 ID Label DSO-X 2004A 75011-94302 ID Label MSO-X 2004A 75012-94301...
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Replaceable Parts Table 17 Replaceable Parts (continued) Ref Des Keysight Part Description Number 75019-94301 ID Label DSO-X 3054A 75019-94307 ID Label MSO-X 3054A 75022-94301 ID Label DSO-X 3102A 75022-94302 ID Label MSO-X 3102A 75023-94301 ID Label DSO-X 3104A 75023-94302 ID Label MSO-X 3104A 75019-94340 BNC Label 2 Channel 75019-94341...
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Keysight InfiniiVision 2000/3000 X-Series Oscilloscope Service Guide 7 Safety Notices This apparatus has been designed and tested in accordance with IEC Publication 1010, Safety Requirements for Measuring Apparatus, and has been supplied in a safe condition. This is a Safety Class I instrument (provided with terminal for protective earthing).
Safety Notices Warnings Before turning on the instrument, you must connect the protective earth terminal of the instrument to the protective conductor of the (mains) power cord. The mains plug shall only be inserted in a socket outlet provided with a protective earth contact.
Safety Notices To clean the instrument If the instrument requires cleaning: (1) Remove power from the instrument. (2) Clean the external surfaces of the instrument with a soft cloth dampened with a mixture of mild detergent and water. (3) Make sure that the instrument is completely dry before reconnecting it to a power source.
Safety Notices Safety Symbols Instruction manual symbol: the product is marked with this symbol when it is necessary for you to refer to the instruction manual in order to protect against damage to the product. Hazardous voltage symbol. Earth terminal symbol: Used to indicate a circuit common connected to grounded chassis.
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Index list, ordering, accuracy, DC vertical gain, front panel passive probe, accuracy, dual cursor, exploded view, perform user cal, assemblies front panel self test, performance exchange, test record, 53, replacing, pollution degree, pollution degree, definitions, hardware self test, power cord list, bandwidth power requirements, verification,...
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Index equipment, record, 53, threshold accuracy, digital channel, test diagram, trace display problem solving, trigger sensitivity, sensitivity, external, sensitivity, internal, troubleshooting, user calibration, verify bandwidth, digital channel, trigger, warranted specifications, 2000/3000 X-Series Oscilloscopes Service Guide...
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