Printronix H-SERIES P7000 User Manual page 162

Chapter 7
Diagnosing Problems
Table 12. LCD Message Troubleshooting Table
Can User
Displayed Message
STACKER FAULT Yes
STACKER FULL Yes
STACKER JAM Yes
TCB CORRUPTED* No
TCP PORT BUSY Yes
UNDEF INTERRUPT* No
UNDFNED OPCODE* No
UNKNOWN RBN1 Yes
Install New RBN
UNKNOWN RBN2 Yes
Install New RBN
UP DRV. SHORT* No
162
Explanation
Correct?
Stacker is not functioning
correctly.
Status message: the power
paper stacker is full of paper.
This message is triggered if
there is paper inside the
throat of the stacker
elevator, but the elevator is
not moving.
Task Control Block
Corrupted. Firmware error
on controller board.
Error message reported by
the Printer Manager when
ethernet interface option is
installed. The network
address given in the printer
properties was reached, but
the printer port is busy.
Undefined Interrupt.
Firmware error on controller
board.
Undefined Opcode.
Firmware error on controller
board.
The sensor detects a bar
code, but the ribbon model is
not permitted on this printer.
The sensor detects a bar
code, but the region code
does not match the printer.
Upper Driver Short. Hammer
driver circuits on the boards
shorted to ground.
Solution
Check for obstructions in the
stacker area. If fault persists,
contact your authorized service
1
representative.
Unload the stacker. If fault
persists, contact your authorized
1
service representative.
1. Open the cabinet rear door
and check for obstructions
preventing elevator movement.
Remove any obstructions.
2. Run the print job again. If the
message appears again, contact
your authorized service
1
representative.
Contact your authorized service
1
representative.
Refer to the Printronix P7000
Maintenance Manual .
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Install a new ribbon.
Install a new ribbon.
Cycle power to see if the
message clears, if not, contact
your authorized service
1
representative.