Printronix H-SERIES P7000 User Manual page 135

Table 12. LCD Message Troubleshooting Table
Displayed Message
BARCODE MISSING Yes
Install New RBN
BC SENSOR ERR Yes
See User Manual
BUFFER OVERRUN Yes
CLEAR PAPER JAM Yes
CLEARING No
PROGRAM FROM
FLASH
CLOSE PLATEN Yes
CTL VOLT FAIL* No
D50 Status %XX No
Clearing Flash
Can User
Explanation
Correct?
The ribbon sensor does not
detect the presence of the
ribbon spool, indicating a
missing label or a damaged
sensor.
Bar code read error: The
printer does not detect the
presence of the ribbon bar
code sensor.
The print buffer has
overflowed on a serial
interface. The printed output
may contain random *
(asterisk) characters. Make
a configuration printout.
No paper motion.
Status message: emulation
software successfully loaded
into printer RAM and the
checksum matched. The old
program is now being
deleted from flash memory.
The platen lever is open.
Controller Voltage Failure.
15 V failure on the controller
board.
Status message: The printer
is clearing its flash memory,
where %XX represents the
percentage completed.
Fault Messages
Solution
If label is missing, install new
ribbon. If barcode label is
present and undamaged, clean
sensor lens using damp cloth or
swab.
1. Power down the printer.
Remove the ribbon and
wipe the two lenses of
the ribbon bar code
sensor with a lint-free
cloth or cotton swab.
2. Install the ribbon and
power on the printer. If
the message appears
again, replace the ribbon.
Verify that the printer matches
the host serial interface
configuration settings for Data
Protocol, Baud Rate, Data Bits,
Stop Bits, Parity, Data Terminal
Ready, and Request to Send.
Set printer serial interface
parameters to match those of
the host.
Clear jam and reload paper. If
this message recurs, contact
your authorized service
1
representative.
No action is required.
Close the platen lever.
Contact your authorized service
1
representative.
No action is required.
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