Problem solving guide
The following guide may help you to find the reason for a fault, and to correct it. You
should, however, note the following:
Repairs may only be carried out by Miele Service.
Repairs and other work by unqualified persons could be dangerous for the user.
To avoid unnecessary service call-outs, check that the fault has not been caused by
incorrect operation when an error message first appears.
Technical faults and messages
Problem
The display is dark and all
LEDs are out.
The machine has switched
itself off.
The time appears on the
display.
Program finished
has
appeared on the display
and you cannot select or
start a program.
Power failure during
operation
Next service due on:
102
Possible cause and remedy
The machine is not switched on.
Switch the machine on using the button.
A breaker is defective or has tripped
Refer to the minimum fuse rating on the data plate.
Reset the trip switch.
If the mains breaker trips again, call Miele Service.
The machine is not plugged in.
Insert the plug.
This is not a fault.
The Auto-Off function switches the machine off
automatically after a pre-set duration to save energy.
Switch the machine on again using the button.
This is not a fault.
The machine is ready for use.
Press any button to reactivate the machine.
This is not a fault.
Open and close the door.
The machine must be switched on when you do this.
If a temporary power outage occurs during a program
sequence, no measures are required.
The program which was running continues without
interruption.
If the temperature in the wash chamber drops below the
minimum value required for the program block during the
power outage, the program block is repeated.
In case of a power outage of ≥ 20 hours, the entire
program is repeated.
This is not a fault.
Miele Service has recommended a date for the next service
visit.
Please contact the Miele Service Department to arrange
a service visit.