Frequently Asked Questions - Supermicro X11SPW-CTF User Manual

X11SPW-CTF/-TF User's Manual

3.3 Frequently Asked Questions

Question: What type of memory does my motherboard support?
Answer: The motherboard supports DDR4 ECC RDIMM, LRDIMM, or 3DS LRDIMM modules.
To enhance memory performance, do not mix memory modules of different speeds and sizes.
Please follow all memory installation instructions given on Section 2-4 in Chapter 2.
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are not experiencing
any problems with your system. Updated BIOS files are located on our website at http://www.
supermicro.com. Please check our BIOS warning message and the information on how to
update your BIOS on our website. Select your motherboard model and download the BIOS
file to your computer. Also, check the current BIOS revision to make sure that it is newer than
your BIOS before downloading. Please unzip the BIOS file onto a bootable USB device. Run
the batch file using the format FLASH.BAT filename.rom from your bootable USB device to
flash the BIOS. Then, your system will automatically reboot.
Warning: Do not shut down or reset the system while updating the BIOS to prevent possible
system boot failure!)
Note: The SPI BIOS chip used on this motherboard cannot be removed. Send your
motherboard back to our RMA Department at Supermicro for repair. For BIOS Recov-
ery instructions, please refer to the AMI BIOS Recovery Instructions posted at
www.supermicro.com.
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