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X11SSA-F
X11SSi-LN4F
USER MANUAL
Revision 1.1

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Summary of Contents for Supermicro X11SSi-LN4F

  • Page 1 X11SSA-F X11SSi-LN4F USER MANUAL Revision 1.1...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 About This Manual This manual is written for system integrators, IT technicians and knowledgeable end users. It provides information for the installation and use of the X11SSA-F/X11SSi-LN4F motherboard. About This Motherboard The Super X11SSA-F/X11SSi-LN4F motherboard supports an Intel Xeon E3-1200 v6/v5, 7th/6th Gen Core i3, Pentium, and Celeron series processor in an LGA 1151 (H4) socket.
  • Page 4 X11SSA-F/X11SSi-LN4F User Manual Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.
  • Page 5: Table Of Contents

    Preface Table of Contents Chapter 1 Introduction 1.1 Checklist ..........................8 Quick Reference .......................12 Quick Reference Table ......................13 Motherboard Features .......................15 1.2 Processor and Chipset Overview ..................19 1.3 Special Features ........................19 Recovery from AC Power Loss ..................19 1.4 System Health Monitoring ....................20 Onboard Voltage Monitors ....................20 Fan Status Monitor with Firmware Control ...............20 Environmental Temperature Control .................20...
  • Page 6 X11SSA-F/X11SSi-LN4F User Manual DIMM Module Population Sequence ................32 DIMM Installation ......................33 DIMM Removal .........................33 2.5 Rear I/O Ports ........................34 2.6 Front Control Panel ......................39 2.7 Connectors .........................44 Power Connections ......................44 Headers ..........................46 2.8 Jumper Settings .........................55 How Jumpers Work ......................55 2.9 LED Indicators ........................61...
  • Page 7 4.4 Event Logs ........................100 4.5 IPMI ..........................102 4.6 Security ..........................104 4.7 Boot Settings ........................106 4.8 Save & Exit ........................108 Appendix A BIOS Codes Appendix B Software Installation B.1 Installing Software Programs ................... 111 ® B.2 SuperDoctor 5 .........................112 Appendix C Standardized Warning Statements Battery Handling ......................113 Product Disposal ......................115 Appendix D UEFI BIOS Recovery...
  • Page 8: Chapter 1 Introduction

    • Product safety info: http://www.supermicro.com/about/policies/safety_information.cfm • If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level.
  • Page 9 Chapter 1: Introduction Figure 1-1. X11SSA-F Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual. The motherboard you received may or may not look exactly the same as the graphics shown in this manual.
  • Page 10 X11SSA-F/X11SSi-LN4F User Manual Figure 1-2. X11SSi-LN4F Motherboard Image...
  • Page 11 Chapter 1: Introduction Figure 1-3. X11SSA-F/X11SSi-LN4F Motherboard Layout (not drawn to scale) USB6/7 LED1 LAN4 LAN3 USB0/1 (3.0) JUIDB1 LAN2 LAN1 COM1 JVGA1 X11SSA-F/X11SSi-LN4F REV:1.02 Designed in the USA IPMI_LAN FAN4 JPL4 JPL3 JSTBY1 JPL2 JPL1 BIOS LICENSE USB2/3 JBT1...
  • Page 12: Quick Reference

    X11SSA-F/X11SSi-LN4F User Manual Quick Reference IPMI_LAN JUIDB1 USB0/1 LAN1/3 COM1 LED1 USB6/7 LAN2/4 USB6/7 LED1 LAN4 LAN3 USB0/1 (3.0) JUIDB1 LAN2 LAN1 COM1 JVGA1 X11SSA-F/X11SSi-LN4F COM2 REV:1.02 Designed in the USA FAN4 IPMI_LAN FAN4 JPG1 JPL4 JWD1 JPL3 JPWR2 JPL4...
  • Page 13: Quick Reference Table

    Serial Link General Purpose I/O (SGPIO) headers for I-SATA 3.0 connections (I-SGPIO1 for I-SATA2-4, I-SGPIO2 for I-SATA5-7) M.2 Socket 3 (supports 2242, 2260, 2280, 22110 for NVMe and SATA SSD) Front Panel LED jumper for LAN3 and LAN4 (X11SSi-LN4F only) JCFG1 (For internal debugging only)
  • Page 14 X11SSA-F/X11SSi-LN4F User Manual Connector Description PCI Slot 1, Slots 3-5 Legacy PCI-32 slots (5V) (for X11SSA-F only) PCI (CPU) Slot 2 PCI-Express 3.0 x8 Slot PCI (CPU) Slot6 PCI-Express 3.0 x8 in x16 Slot PCI (PCH) Slot 7 PCI-Express 3.0 x4 in x8 Slot...
  • Page 15: Motherboard Features

    • 16GB, 8GB, and 4GB, up to 64GB at 1.2V Note 1: Memory speed support depends on the processors used in the system. Note 2: For the latest CPU/memory updates, please refer to our website at http://www.supermicro.com/products/ motherboard. Chipset •...
  • Page 16 X11SSA-F/X11SSi-LN4F User Manual Motherboard Features Peripheral Devices • Two (2) USB 2.0 ports on the rear I/O panel (USB 0/1) • Two (2) USB 2.0 headers (USB 2/3, USB 4/5) • Two (2) USB 3.0 ports on the rear I/O panel (USB 6/7) •...
  • Page 17 Note 1: The CPU maximum thermal design power (TDP) is subject to chassis and heatsink cooling restrictions. For proper thermal management, please check the chas- sis and heatsink specifications for proper CPU TDP sizing. Note 2: For IPMI configuration instructions, please refer to the Embedded IPMI Con- figuration User's Guide available at http://www.supermicro.com/support/manuals/.
  • Page 18 X11SSA-F/X11SSi-LN4F User Manual Figure 1-4. System Block Diagram SVID PCIe3.0_x8 IMVP8 IMVP8 PCIe x8 in x16 SLOT 8.0Gb/s LGA1151 DDR4 (CHA) DIMMA1 (Socket-H4) 2133/1866/1600MHz PCIe3.0_x8 PCIe x8 SLOT DIMMA2 8.0Gb/s DDR4 (CHB) DIMMB1 2133/1866/1600MHz DIMMB2 x4 DMI 8GT/s SATA-III GLAN1 PCIe3.0_x1...
  • Page 19: Processor And Chipset Overview

    Built upon the functionality and capability of the Intel E3-1200 v6/v5 series processors (Socket LGA 1151) and the Intel C236 PCH, the X11SSA-F/X11SSi-LN4F motherboard offers maximum I/O expandability, energy efficiency, and data reliability in a 14-nm process architecture, and is optimized for embedded storage solutions, networking applications, or cloud-computing platforms.
  • Page 20: System Health Monitoring

    X11SSA-F/X11SSi-LN4F User Manual 1.4 System Health Monitoring The motherboard has an onboard Baseboard Management Controller (BMC) chip that supports system health monitoring. Onboard Voltage Monitors An onboard voltage monitor will scan the voltages of onboard chipset, memory, CPU, and battery continuously. Once a voltage becomes unstable, a warning is given or an error message is sent to the screen.
  • Page 21: Power Supply

    As with all computer products, a stable power source is necessary for proper and reliable operation. It is even more important for processors that have high CPU clock rates. The X11SSA-F/X11SSi-LN4F motherboard accommodates 24-pin ATX power supplies. Although most power supplies generally meet the specifications required by the CPU, some are inadequate.
  • Page 22: Chapter 2 Installation

    X11SSA-F/X11SSi-LN4F User Manual Chapter 2 Installation 2.1 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your system board, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD.
  • Page 23: Motherboard Installation

    Standoffs (7) Philips Screws Screwdriver Only if Needed Tools Needed USB6/7 LED1 LAN4 LAN3 USB0/1 (3.0) COM1 JUIDB1 LAN2 LAN1 JVGA1 X11SSA-F/X11SSi-LN4F REV:1.02 Designed in the USA IPMI_LAN FAN4 JPL4 JPL3 JSTBY1 JPL2 JPL1 BIOS LICENSE USB2/3 JBT1 USB4/5 JTPM1...
  • Page 24: Installing The Motherboard

    X11SSA-F/X11SSi-LN4F User Manual Installing the Motherboard 1. Install the I/O shield into the back of the chassis. 2. Locate the mounting holes on the motherboard. See the previous page for the location. 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis.
  • Page 25: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. Installing the LGA1151 Processor 1. Press the load lever to release the load plate, which covers the CPU socket, from its locking position.
  • Page 26 X11SSA-F/X11SSi-LN4F User Manual 2. Gently lift the load lever to open the load plate. Remove the plastic cap. 3. Use your thumb and your index finger to hold the CPU at the North center edge and the South center edge of the CPU.
  • Page 27 Chapter 2: Installation 5. Do not rub the CPU against the surface or against any pins of the socket to avoid damaging the CPU or the socket. 6. With the CPU inside the socket, inspect the four corners of the CPU to make sure that the CPU is properly installed.
  • Page 28: Installing An Active Cpu Heatsink With Fan

    X11SSA-F/X11SSi-LN4F User Manual Installing an Active CPU Heatsink with Fan 1. Locate the CPU fan power connector on the motherboard. (Refer to the layout on Thermal Grease the right for the CPU fan location.) 2. Position the heatsink so that the heatsink...
  • Page 29 Chapter 2: Installation 7. Align the four heatsink fasteners with the mounting holes on the motherboard. Gently push the pairs of diagonal fasteners (#1 & #2, and #3 & #4) into the mounting holes until you hear a click. Also, make sure to orient each fastener so that the narrow end of the groove is pointing outward.
  • Page 30: Removing The Heatsink

    X11SSA-F/X11SSi-LN4F User Manual Removing the Heatsink Note: We do not recommend that the CPU or the heatsink be removed. However, if you do need to uninstall the heatsink, please follow the instruc- tions below to uninstall the heatsink to prevent damage done to the CPU or the CPU socket.
  • Page 31: Memory Support And Installation

    Memory Support The X11SSA-F/X11SSi-LN4F motherboard supports up to 64GB of unbuffered (UDIMM) DDR4 ECC 2400/2133/1866/1600/1333MHz memory in four memory slots. Populating these DIMM slots with memory modules of the same type and size will result in interleaved memory, which will improve memory performance.
  • Page 32: Dimm Module Population Sequence

    X11SSA-F/X11SSi-LN4F User Manual DIMM Module Population Sequence When installing memory modules, the DIMM slots should be populated in the following order: DIMMB2, DIMMA2, DIMMB1, DIMMA1. • Always use DDR4 DIMM modules of the same type, size and speed. • Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM.
  • Page 33: Dimm Installation

    DIMM Installation LED1 LAN4 USB6/7 LAN3 USB0/1 (3.0) JUIDB1 LAN2 LAN1 COM1 JVGA1 X11SSA-F/X11SSi-LN4F REV:1.02 Designed in the USA 1. Insert the desired number of DIMMs into IPMI_LAN FAN4 the memory slots, starting with DIMMB2 JPL4 JPL3 JSTBY1 JPL2 JPL1 (Channel B, Slot 2, blue slot).
  • Page 34: Rear I/O Ports

    X11SSA-F/X11SSi-LN4F User Manual 2.5 Rear I/O Ports See Figure 2-2 below for the locations and descriptions of the various I/O ports on the rear of the motherboard. USB6/7 LED1 LAN4 LAN3 USB0/1 (3.0) JUIDB1 LAN2 LAN1 COM1 JVGA1 X11SSA-F/X11SSi-LN4F REV:1.02...
  • Page 35 Definition Pin# Pin# Ground USB6/7 1. VGA Port LED1 LAN4 LAN3 USB0/1 (3.0) LAN2 COM1 JUIDB1 LAN1 JVGA1 X11SSA-F/X11SSi-LN4F REV:1.02 Designed in the USA 2. COM1 IPMI_LAN FAN4 3. COM2 JPL4 JPL3 JSTBY1 JPL2 JPL1 BIOS LICENSE USB2/3 JBT1 USB4/5...
  • Page 36 X11SSA-F/X11SSi-LN4F User Manual Universal Serial Bus (USB) Ports There are two USB 2.0 ports (USB0/1) and two USB 3.0 ports (USB6/7) located on the I/O back panel. The motherboard also has two front access USB 2.0 headers (USB2/3 and USB4/5) and one front access USB 3.0 header (USB8/9). The USB10 header is USB 3.0 Type A.
  • Page 37 Ground SSTX- SSTX+ USB6/7 LED1 LAN4 LAN3 USB0/1 1. USB0/1 (3.0) JUIDB1 LAN2 LAN1 COM1 JVGA1 X11SSA-F/X11SSi-LN4F REV:1.02 Designed in the USA 2. USB2/3 IPMI_LAN FAN4 JPL4 3. USB4/5 JPL3 JSTBY1 JPL2 JPL1 4. USB6/7 5. USB 8/9 BIOS LICENSE 6.
  • Page 38 In addition, a dedicated IPMI LAN is located above USB 0/1 ports on the I/O back panel. All of these ports accept RJ45 cables. Please refer to the LED Indicator section for LAN LED information. Note: X11SSi-LN4F contains two additional Gigabit Ethernet ports (LAN3 and LAN4) on top of LAN1 and LAN2, respectively. IPMI_LAN...
  • Page 39: Front Control Panel

    JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 40 X11SSA-F/X11SSi-LN4F User Manual Power Button The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system. This button can also be configured to function as a suspend button (with a setting in the BIOS - see Chapter 4). To turn off the power when the system is in suspend mode, press the button for 4 seconds or longer.
  • Page 41 Chapter 2: Installation Power Fail LED The Power Fail LED connection is located on pins 5 and 6 of JF1. Refer to the table below for pin definitions. Power Button Pin Definitions (JF1) Pin# Definition 3.3V PWR Supply Fail Overheat (OH)/Fan Fail Connect an LED cable to pins 7 and 8 of the Front Control Panel to use the Overheat/Fan Fail LED connections.
  • Page 42 X11SSA-F/X11SSi-LN4F User Manual NIC1/NIC2 (LAN1/LAN2) The NIC (Network Interface Controller) LED connection for LAN port 1 is located on pins 11 and 12 of JF1, and the LED connection for LAN port 2 is on pins 9 and 10. Attach the NIC LED cables here to display network activity.
  • Page 43 Chapter 2: Installation Power LED The Power LED connection is located on pins 15 and 16 of JF1. Refer to the table below for pin definitions. Power LED Pin Definitions (JF1) Pin# Definition 3.3V PWR LED NMI Button The non-maskable interrupt button header is located on pins 19 and 20 of JF1. Refer to the table below for pin definitions.
  • Page 44: Connectors

    X11SSA-F/X11SSi-LN4F User Manual 2.7 Connectors Power Connections Main ATX Power Supply Connector The primary power supply connector (JPWR1) meets the ATX SSI EPS 12V specification. You must also connect the 8-pin (JPWR2) processor power connector to your power supply. ATX Power 24-pin Connector...
  • Page 45 USB6/7 LED1 LAN4 LAN3 USB0/1 (3.0) 1. 8-Pin PWR JUIDB1 LAN2 LAN1 COM1 JVGA1 X11SSA-F/X11SSi-LN4F REV:1.02 Designed in the USA IPMI_LAN FAN4 JPL4 JPL3 JSTBY1 JPL2 JPL1 BIOS LICENSE USB2/3...
  • Page 46: Headers

    Headers Fan Headers The X11SSA-F/X11SSi-LN4F has five fan headers (Fan1-Fan4, FanA). All of these 4-pin fan headers are backwards-compatible with the traditional 3-pin fans. However, fan speed control is available for 4-pin fans only by Thermal Management via the IPMI 2.0 interface. Refer to the table below for pin definitions.
  • Page 47 Pos (+) Neg (-) Alarm Speaker USB6/7 1. Chassis Intrusion LED1 LAN4 LAN3 USB0/1 (3.0) JUIDB1 LAN2 LAN1 COM1 JVGA1 X11SSA-F/X11SSi-LN4F REV:1.02 2. Internal Buzzer Designed in the USA IPMI_LAN FAN4 JPL4 JPL3 JSTBY1 JPL2 JPL1 BIOS LICENSE USB2/3 JBT1...
  • Page 48 X11SSA-F/X11SSi-LN4F User Manual Power LED/Speaker Pins 1-3 of JD1 are used for power LED indication, and pins 4-7 are for the speaker. Please note that the speaker connector pins (4-7) are used with an external speaker. If you wish to use the onboard speaker, you should close pins 6-7 with a cap.
  • Page 49 Data Load Clock NC = No Connection USB6/7 LED1 LAN4 LAN3 USB0/1 1. I-SGPIO1 (3.0) JUIDB1 LAN2 LAN1 COM1 JVGA1 X11SSA-F/X11SSi-LN4F REV:1.02 Designed in the USA 2. I-SGPIO2 IPMI_LAN FAN4 JPL4 JPL3 JSTBY1 JPL2 JPL1 BIOS LICENSE USB2/3 JBT1 USB4/5...
  • Page 50 X11SSA-F/X11SSi-LN4F User Manual TPM/Port 80 Header A Trusted Platform Module (TPM)/Port 80 header is located at JTPM1 to provide TPM support and a Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions.
  • Page 51 Pin# Data Clock USB6/7 1. Power SMB Header LED1 LAN4 LAN3 USB0/1 (3.0) JUIDB1 LAN2 LAN1 COM1 JVGA1 X11SSA-F/X11SSi-LN4F REV:1.02 Designed in the USA 2. BMC External Header IPMI_LAN FAN4 JPL4 JPL3 JSTBY1 JPL2 JPL1 BIOS LICENSE USB2/3 JBT1 USB4/5...
  • Page 52 X11SSA-F/X11SSi-LN4F User Manual SATA Ports Six SATA 3.0 connectors are located on the X11SSA-F/X11SSi-LN4F motherboard, supported by the Intel C236 PCH chip. These SATA ports support RAID 0, 1, 5, and 10. SATA ports provide serial-link signal connections, which are faster than the connections of Parallel ATA.
  • Page 53 Chapter 2: Installation M.2 Connection The X11SSA-F/X11SSi-LN4F motherboard contains one M.2 NGFF socket 3 connector. M.2 was formerly Next Generation Form Factor (NGFF) and serves to replace mini PCI-E and mSATA. M.2 allows for a greater variety of card sizes, increased functionality, and spatial efficiency.
  • Page 54 X11SSA-F/X11SSi-LN4F User Manual Unit Identifier Switch/UID LED Indicator A Unit Identifier (UID) switch and an LED Indicator are located on the motherboard. The UID switch is located at JUIDB1, which is next to the VGA port on the back panel. The UID LED (LE1) is located next to the UID switch.
  • Page 55: Jumper Settings

    Chapter 2: Installation 2.8 Jumper Settings How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 56 Jumpers JPL1/JPL2 enable or disable LAN ports 1/2 on the motherboard. Refer to the table below for jumper settings. The default setting is Enabled. Note: X11SSi-LN4F has additional jumpers JPL3 and JPL4 which enable or disable LAN ports LAN3 and LAN4 on the motherboard.
  • Page 57 Chapter 2: Installation LAN3/4 Front Panel Activity LEDs (X11SSi-LN4F Only) The front panel NIC (Network Interface Connection) activity LED indicators for LAN3/LAN4 on the X11SSi-LN4F are located at J25. See the layout below for the location. LAN1-LAN4 Enable/Disable Jumper Settings...
  • Page 58 X11SSA-F/X11SSi-LN4F User Manual SMBus to PCI Slots C2 to connect the System Management Bus (I2C) to PCI-Express Use jumpers JI C1 and JI slots to improve PCI performance. These two jumpers should be set at the same time. Refer to the table below for jumper settings. The default setting is Disabled.
  • Page 59 Pins 1-2 Pins 2-3 ME Recovery 1. BIOS Recovery Enable USB6/7 LED1 LAN4 LAN3 USB0/1 (3.0) JUIDB1 LAN2 LAN1 COM1 JVGA1 X11SSA-F/X11SSi-LN4F REV:1.02 Designed in the USA 2. ME Recovery IPMI_LAN FAN4 JPL4 JPL3 JSTBY1 JPL2 JPL1 BIOS LICENSE USB2/3 JBT1...
  • Page 60 X11SSA-F/X11SSi-LN4F User Manual Manufacturer Mode Select Close pin 2 and pin 3 of jumper JPME2 to bypass SPI flash security and force the system to operate in the manufacturer mode, which will allow the user to flash the system firmware from a host server for system setting modifications.
  • Page 61: Led Indicators

    Each Ethernet LAN port has two LEDs. The green LED indicates activity, while the other Link LED may be green, amber, or off to indicate the speed of the connection. Refer to the tables below for more information. Note: X11SSi-LN4F has additional LAN ports LAN3 and LAN4. LAN1-4 Activity LED (Right) LAN1-4 Link LED (Left)
  • Page 62 X11SSA-F/X11SSi-LN4F User Manual Dedicated IPMI LAN LEDs In addition to LAN1 and LAN2, an IPMI LAN is also located on the I/O back panel. The amber LED on the right indicates activity, while the green LED on the left indicates the speed of the connection.
  • Page 63 LED Color Green: BMC: Normal Blinking USB6/7 1. BMC Heartbeat LED LED1 LAN4 LAN3 USB0/1 (3.0) JUIDB1 LAN2 LAN1 COM1 JVGA1 X11SSA-F/X11SSi-LN4F REV:1.02 Designed in the USA IPMI_LAN FAN4 JPL4 JPL3 JSTBY1 JPL2 JPL1 BIOS LICENSE USB2/3 JBT1 USB4/5 JTPM1...
  • Page 64: Chapter 3 Troubleshooting

    X11SSA-F/X11SSi-LN4F User Manual Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.
  • Page 65: No Video

    1. Make sure that the memory modules are compatible with the system and that the DIMMs are properly and fully installed. (For memory compatibility, refer to the memory compatibility chart posted on our website at http://www.supermicro.com.) 2. Check if different speeds of DIMMs have been installed. It is strongly recommended that you use the same RAM type and speed for all DIMMs in the system.
  • Page 66: Losing The System's Setup Configuration

    X11SSA-F/X11SSi-LN4F User Manual 1. Make sure that all memory modules are fully seated in their slots. Follow the instructions given in Section 2-5 in Chapter 2. 2. Please follow the instructions given in the DIMM population tables listed in Section 2-5 to install your memory modules.
  • Page 67 Chapter 3: Troubleshooting B. If the system becomes unstable before or during OS installation, check the following: 1. Source of installation: Make sure that the devices used for installation are working properly, including boot devices such as CD/DVD and CD/DVD-ROM. 2.
  • Page 68: Technical Support Procedures

    • boots up.) System configuration • 4. An example of a Technical Support form is on our website at http://www.supermicro.com/ RmaForm/. • Distributors: For immediate assistance, please have your account number ready when placing a call to our Technical Support department. We can be reached by email at sup-...
  • Page 69: Frequently Asked Questions

    Updated BIOS files are located on our website at http://www. supermicro.com. Please check our BIOS warning message and the information on how to update your BIOS on our website. Select your motherboard model and download the BIOS file to your computer.
  • Page 70: Battery Removal And Installation

    X11SSA-F/X11SSi-LN4F User Manual 3.4 Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock outwards to unlock it.
  • Page 71: Returning Merchandise For Service

    Shipping and handling charges will be applied for all orders that must be mailed when service is complete. For faster service, you can also request a RMA authorization online (http://www.supermicro. com/RmaForm/).
  • Page 72: Chapter 4 Bios

    Chapter 4 BIOS 4.1 Introduction This chapter describes the AMIBIOS™ setup utility for the X11SSA-F/X11SSi-LN4F motherboard. The BIOS is stored on a Flash EEPROM and can be easily upgraded using a flash program. Note: Due to periodic changes to the BIOS, some settings may have been added or deleted and might not yet be recorded in this manual.
  • Page 73: How To Change The Configuration Data

    Note: For AMI UEFI BIOS Recovery, please refer to the UEFI BIOS Recovery User Guide posted at http://www.supermicro.com/support/manuals/. 4.2 Main Setup When you first enter the AMI BIOS setup utility, you will enter the Main setup screen. You can always return to the Main setup screen by selecting the Main tab on the top of the screen.
  • Page 74 X11SSA-F/X11SSi-LN4F User Manual System Date/System Time Use this option to change the system date and time. Highlight System Date or System Time using the arrow keys. Enter new values using the keyboard. Press the <Tab> key or the arrow keys to move between fields. The date must be entered in Day MM/DD/YYYY format. The time is entered in HH:MM:SS format.
  • Page 75: Advanced Setup Configurations

    Chapter 4: BIOS 4.3 Advanced Setup Configurations Use the arrow keys to select Boot Setup and press <Enter> to access the submenu items. Warning: Take caution when changing the Advanced settings. An incorrect value, an inaccurate DRAM frequency, or a wrong DRAM timing setting may cause the system to malfunction. When this occurs, revert the setting to the manufacture default settings.
  • Page 76 X11SSA-F/X11SSi-LN4F User Manual INT19 (Interrupt 19) Trap Response Interrupt 19 is the software interrupt that handles the boot disk function. When this item is set to Immediate, the ROM BIOS of the host adaptors will "capture" Interrupt 19 at bootup immediately and allow the drives that are attached to these host adaptors to function as bootable disks.
  • Page 77 Chapter 4: BIOS • Max CPU Speed • Min CPU Speed • CPU Speed • Processor Cores • Hyper Threading Technology • Intel VT-x Technology • Intel SMX Technology • 64-bit • EIST Technology • CPU C3 State • CPU C6 State •...
  • Page 78 X11SSA-F/X11SSi-LN4F User Manual Intel ® Virtualization Technology Select Enable to use Intel Virtualization Technology so that I/O device assignments will be reported directly to the VMM (Virtual Memory Management) through the DMAR ACPI Tables. This feature offers fully-protected I/O resource-sharing across the Intel platforms, providing the user with greater reliability, security and availability in networking and data-sharing.
  • Page 79 Chapter 4: BIOS Power Limit 1 Override Select Enabled to support average power limit (PL1) override. The options are Disabled and Enabled. Power Limit 2 Override Select Enabled to support rapid power limit (PL2) override. The options are Disabled and Enabled. Power Limit 2 Use this item to configure the value for Power Limit 2.
  • Page 80 X11SSA-F/X11SSi-LN4F User Manual C-State Auto Demotion Use this feature to prevent unnecessary excursions into the C-states to improve latency. The options are Disabled, C1, C3, and C1 and C3. C-State Un-Demotion Use this feature to enable or disable the un-demotion of C-State. The options are Disabled,...
  • Page 81 Chapter 4: BIOS Chipset Configuration Warning: Setting the wrong values in the following features may cause the system to malfunc- tion. System Agent (SA) Configuration The following System Agent information will display: • System Agent Bridge Name • SA PCIe Code Version •...
  • Page 82 X11SSA-F/X11SSi-LN4F User Manual *If a processor with integrated graphics support is used, the following items will display: IGFX VBIOS Version This feature displays the IGFX VBIOS version used in the motherboard. Graphics Turbo IMON Current Use this feature to set the graphics turbo IMON values (from 14-31) to be supported by the current system.
  • Page 83 Chapter 4: BIOS DVMT Total IGFX Memory Use this feature to set the total memory size to be used by internal graphics devices based on the DVMT 5.0 platform. The options are 128M, 256M, and MAX. IGFX (Graphics) Low Power Mode Select Enabled to use the low power mode for internal graphics devices installed in a small form factor (SFF) computer.
  • Page 84 X11SSA-F/X11SSi-LN4F User Manual PEG Port Configuration CPU SLOT6 PCI-E 3.0 X8 (IN x16) Slot6 Enable Root Port Select Enabled to enable Root Port support for the device installed on Slot6. The options are Auto, Enabled, and Disabled. Slot6 Max Link Speed This feature allows the user to select the maximum link speed support for the PCI-E device installed on Slot6.
  • Page 85 Chapter 4: BIOS Slot2 Power Limit Scale Use this feature to select the scale used for the slot power limit value. The options are 1.0x, 0.1x, 0.01x, and 0.001x. Program PCIe ASPM After OPROM PCIe ASPM, the Active State Power Management for PCI-Express slots, is a power management protocol used to manage power consumption of serial-link devices installed on PCI-Exp slots during a prolonged off-peak time.
  • Page 86 X11SSA-F/X11SSi-LN4F User Manual Energy Performance Gain Use this feature to enable or disable the energy performance gain. The options are Disabled and Enabled. Memory Scrambler Select Enabled to enable memory scrambler support. The options are Disabled and Enabled. Fast Boot Use this feature to enable or disable fast path through the memory reference code.
  • Page 87 Chapter 4: BIOS Peer Memory Write Enable Use this feature to enable or disable peer memory write. The options are Disabled or Enabled. PCH SLOT7 PCI-E 3.0 X4 (IN X8) Slot7 ASPM Select Auto for the BIOS to automatically configure ASPM (Active State Power Management) settings for Slot 7 when a device is installed on the slot.
  • Page 88 X11SSA-F/X11SSi-LN4F User Manual SATA Mode Selection Use this item to select the mode for the installed SATA drives. The options are AHCI and RAID. SATA Frozen Use this item to enable the HDD Security Frozen Mode. The options are Enabled and Disabled.
  • Page 89 Chapter 4: BIOS SATA Port 0~ Port 7 This item displays the information detected on the installed SATA drive on the particular SATA port. Port 0~ Port 7 The status of a SATA port will be displayed as detected by the BIOS. Port 0 ~ Port 7 Software Preserve The status of software preserve of a SATA port will display as it is detected by the BIOS.
  • Page 90 The options are Disabled, Legacy, and EFI. CPU SLOT6 PCI-E 3.0 X8 (IN X16) OPROM (Available on the X11SSi-LN4F Only) Use this feature to select which firmware type to be loaded for the add-on card installed in this slot for system boot.
  • Page 91 Chapter 4: BIOS Onboard LAN3 Option ROM/Onboard LAN4 Option ROM (Available on the X11SSi- LN4F Only) Use this option to select the type of device installed in LAN Port2 or LAN Port3 for system boot. The default setting for this item is Disabled. Onboard Video Option ROM Use this item to select the Onboard Video Option ROM type.
  • Page 92 X11SSA-F/X11SSi-LN4F User Manual Logical Device Settings This item displays the current status of a serial part specified by the user. Serial Port 1 Change Settings This feature specifies the base I/O port address and the Interrupt Request address of a serial port specified by the user.
  • Page 93 Chapter 4: BIOS • ME FW (Firmware) Status Value • ME FW (Firmware) State • ME FW (Firmware) Operation State • ME FW (Firmware) Error Code • ME NM FW (Firmware) Status Value • BIOS Booting Mode • Cores Disabled •...
  • Page 94 X11SSA-F/X11SSi-LN4F User Manual COM1 Data Bits Use this feature to set the data transmission size for Console Redirection. The options are 7 Bits and 8 Bits. COM1 Parity A parity bit can be sent along with regular data bits to detect data transmission errors. Select Even if the parity bit is set to 0, and the number of 1's in data bits is even.
  • Page 95 Chapter 4: BIOS COM1 Redirection After BIOS Post Use this feature to enable or disable legacy console redirection after BIOS POST. When set to Bootloader, legacy console redirection is disabled before booting the OS. When set to Always Enable, legacy console redirection remains enabled when booting the OS. The options are Always Enable and Bootloader.
  • Page 96 X11SSA-F/X11SSi-LN4F User Manual COM2 Stop Bits A stop bit indicates the end of a serial data packet. Select 1 Stop Bit for standard serial data communication. Select 2 Stop Bits if slower devices are used. The options are 1 and 2.
  • Page 97 Chapter 4: BIOS Out-of-Band Management Port The feature selects a serial port in a client server to be used by the Microsoft Windows Emergency Management Services (EMS) to communicate with a remote host server. The options are COM1, and SOL/COM2. Terminal Type Use this feature to select the target terminal emulation type for Console Redirection.
  • Page 98 X11SSA-F/X11SSi-LN4F User Manual ACPI Settings High Precision Event Timer Select Enabled to activate the High Performance Event Timer (HPET) that produces periodic interrupts at a much higher frequency than a Real-time Clock (RTC) does in synchronizing multimedia streams, providing smooth playback and reducing the dependency on other timestamp calculation devices, such as an x86 RDTSC Instruction embedded in the CPU.
  • Page 99 Chapter 4: BIOS The following information will be displayed: • TPM Enabled Status • TPM Active Status • TPM Owner Status TXT Support Intel TXT (Trusted Execution Technology) helps protect against software-based attacks and ensures protection, confidentiality and integrity of data stored or created on the system. Use this feature to enable or disable TXT Support.
  • Page 100: Event Logs

    X11SSA-F/X11SSi-LN4F User Manual 4.4 Event Logs This submenu allows the user to configure Event Log settings. Change SMBIOS Event Log Settings  This feature allows the user to configure SMBIOS Event settings. Enabling/Disabling Options SMBIOS Event Log Select Enabled to enable SMBIOS (System Management BIOS) Event Logging during system boot.
  • Page 101 Chapter 4: BIOS MECI (Multiple Event Count Increment) Enter the increment value for the multiple event counter. Enter a number between 1 to 255. The default setting is 1. METW (Multiple Event Count Time Window) This item is used to determine how long (in minutes) the multiple event counter should wait before generating a new event log.
  • Page 102: Ipmi

    X11SSA-F/X11SSi-LN4F User Manual 4.5 IPMI This submenu allows the user to configure Intelligent Platform Management Interface (IPMI) settings. The following IPMI information will be displayed: • BMC Firmware Revision • IPMI Status System Event Log  Enabling/Disabling Options SEL Components Select Enabled to enable all system event logging support at bootup.
  • Page 103 Chapter 4: BIOS BMC Network Configuration  The following items will be displayed: • IPMI LAN Selection • IPMI Network Link Status Update IPMI LAN Configuration Select Yes for the system BIOS to automatically reset the following IPMI settings upon next system boot.
  • Page 104: Security

    X11SSA-F/X11SSi-LN4F User Manual 4.6 Security This menu allows the user to configure the following security settings for the system. Password Check Select Setup for the system to check for a password upon entering the BIOS Setup utility. Select Always for the system to check for a password at bootup or upon entering the BIOS Setup utility.
  • Page 105 Chapter 4: BIOS  Key Management This submenu allows the user to configure the following Key Management settings. Provision Factory Default Keys (Available when the system is in Setup Mode) Select Enabled to install factory default secure-boot keys. The options are Enabled and Disabled.
  • Page 106: Boot Settings

    X11SSA-F/X11SSi-LN4F User Manual 4.7 Boot Settings This submenu allows the user to configure Boot settings for this system: Boot Configuration Boot Mode Select Use this item to select the type of device to be used for system boot. The options are Legacy, UEFI, and Dual.
  • Page 107 Chapter 4: BIOS  Delete Boot Option Use this item to select a boot device to delete from the boot priority list. Delete Boot Option Select the target boot device to delete from the boot priority list.  Hard Disk Drive BBS Priorities •...
  • Page 108: Save & Exit

    X11SSA-F/X11SSi-LN4F User Manual 4.8 Save & Exit Select the Exit tab from the BIOS setup utility screen to enter the Exit BIOS Setup screen. Discard Changes and Exit Select this option to quit the BIOS Setup without making any permanent changes to the system configuration, and reboot the computer.
  • Page 109 Chapter 4: BIOS Save As User Defaults To set this feature, select Save as User Defaults from the Exit menu and press <Enter>. This enables the user to save any changes to the BIOS setup for future use. Restore User Defaults To set this feature, select Restore User Defaults from the Exit menu and press <Enter>.
  • Page 110: Appendix A Bios Codes

    X11SSA-F/X11SSi-LN4F User Manual Appendix A BIOS Codes BIOS Error POST (Beep) Codes During the POST (Power-On Self-Test) routines, which are performed upon each system boot, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue to boot. These error messages normally appear on the screen.
  • Page 111: Appendix B Software Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wftp/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to create a DVD of the drivers and utilities it contains.
  • Page 112: Superdoctor 5

    B.2 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).
  • Page 113: Appendix C Standardized Warning Statements

    The following statements are industry standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components.
  • Page 114 X11SSA-F/X11SSi-LN4F User Manual Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión si la batería se reemplaza de manera incorrecta. Reemplazar la batería exclusivamente con el mismo tipo o el equivalente recomendado por el fabricante.
  • Page 115: Product Disposal

    Appendix C: Warning Statements Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要があります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.
  • Page 116: Appendix D Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 117 Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website to download the BIOS package. Extract the BIOS binary www.supermicro.com image into a USB flash device and rename it "Super.ROM" for BIOS recovery use.
  • Page 118 X11SSA-F/X11SSi-LN4F User Manual 3. After locating the healthy BIOS binary image, the system will enter the BIOS Recovery menu as shown below: Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below.
  • Page 119 Appendix D: UEFI BIOS Recovery 5. After the BIOS recovery process is complete, press any key to reboot the system. 6. Using a different system, extract the BIOS package into a bootable USB flash drive. 7. When a DOS prompt appears, enter FLASH.BAT BIOSname.### at the prompt. Note: Do not interrupt this process until the BIOS flashing is complete.
  • Page 120: Appendix E Dual Boot Block

    X11SSA-F/X11SSi-LN4F User Manual Appendix E Dual Boot Block E.1 Introduction This motherboard supports the Dual Boot Block feature, which is the last-ditch mechanism to recover the BIOS boot block. This section provides an introduction to the feature. BIOS Boot Block A BIOS boot block is the minimum BIOS loader required to enable necessary hardware components for the BIOS crisis recovery flash that will update the main BIOS block.
  • Page 121 Appendix E: Dual Boot Block E.2 Steps to Reboot the System by Using Jumper JBR1 1. Power down the system. 2. Close pins 2-3 on jumper JBR1, and power on the system. 3. Follow the BIOS recovery SOP listed in the previous chapter (Appendix D). 4.

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