Warning Messages - ASCOM Myco User Manual

Wi-fi and cellular
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User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
Fault
The signal strength
indicator fluctuates a
lot, or shows a lower
value compared to
other devices such as
commercial
smartphones.

19.2 Warning Messages

Message
3 October 2017 / Ver. H
19. Troubleshooting User Manual
Probable Cause
The signal strength indicator on
the handset is configured to be
more sensitive compared to
commercial smartphones, to
prevent interruptions to the
mission critical communication.
Details
Shown when automatically logged out from the
handset. This most commonly happens when the
same user logs in on a different handset, using a
shared phone.
The Wi-Fi connection has been lost. No alerts,
messages or Wi-Fi calls. Try moving to another part
of the room/building, or move inside a network
connected building if you are outside.
Connection to the Unite CM/Unite CS has been lost.
No alerts or messages can be received. Wait until
the connection is restored.
The PBX connection has been lost. Wi-Fi calls are
unavailable. Wait until the connection is restored.
NOTE: This warning is not shown on cellular
handsets with an active cellular connection.
TD 93066EN
Action/Comment
Do not compare the signal
strength indication on the
handset to other non-mission
critical devices such as
commercial smartphones.
83

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