Troubleshooting The If2; Problems While Working With Rfid; Connecting Directly To The Rfid Module - Intermec IF2 User Manual

Chapter 4 — Managing, Troubleshooting, and Upgrading the IF2

Troubleshooting the IF2

Problems While Working With RFID

RFID Problems and Solutions
Problem
The IF2 is unable to read RFID tags,
or seems to read tags slowly or
inconsistently.
The IF2 does not respond to your RFID
application.

Connecting Directly to the RFID Module

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This section includes lists of problems and possible solutions.
Many problems you may encounter when working with your RFID
system can be solved by carefully checking the RFID settings and
changing them accordingly. For help, see
page 38.
Solution
Check these conditions:
•
•
Your application may not be communicating with the
IF2 BRI server.
You may need to change BRI server settings to
communicate with your application. For example, if
your application is running on a desktop PC, you need to
enable external BRI connections to the IF2. For help, see
"Configuring the BRI Server" on page 43.
If your application does not appear to be communicating with the IF2
RFID module, you can use a communications program to verify that
the RFID module is working properly.
You need to know the IF2 IP address to connect directly to the RFID
module. To verify that the RFID reader is reading tags, you need a
known good RFID antenna and at least one good RFID tag.
Your RFID antennas must be connected correctly to
the IF2 and mounted in optimum locations. Make
sure all antenna connections are tight and that the
cables are in good condition. For help, contact your
Intermec RFID system consultant.
To maximize IF2 performance, make sure you have
chosen the correct tag types for your application. For
help, see "Configuring BRI Settings" on page 38.
IF2 Network Reader User's Manual
"About RFID Services" on