Reporting Safety Defects - Jayco JAY SPORT 2018 Owner's Manual

Indicates a potentially hazardous situation that, if not avoided, may result in
death or serious injury.

Reporting Safety Defects

In the United States: If you believe that your recreation vehicle has an alleged defect which
could cause a crash or cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA), in addition to notifying our Customer
Service Department.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
dealer or your vehicle manufacturer. For additional information, please refer to the NHTSA
website at www.safercar.gov.
To contact NHTSA by phone:
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888-
327-4236, and a NHTSA representative will record your complaint information
(TTY: 1-800-424-9153 or 1-202-484-5238).
To Contact NHTSA by mail:
Office of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
In Canada: If you believe your vehicle has an alleged safety defect, you should contact
Transport Canada and our Customer Service Department immediately. Transport Canada
prefers to be called instead of posted mail or email as it enables their investigators to confirm
that your information is correct, and to answer your questions accurately. For additional
information, please refer to the Transport Canada website at
To contact Transport Canada by phone:
Call 1-800-333-0510 (or 1-613-993-9851 if you are calling from the Ottawa region) and ask
to speak to a defect investigator.
To contact Transport Canada by mail:
Road Safety and Motor Vehicle
Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario K1A 0N5
Customer Responsibility
It is important you read and understand all instructions and precautions before operating the
recreation vehicle. Even if you are an experienced RV'er we encourage you to thoroughly
read this Owner's Manual, as well as the information contained in your Warranty Packet and
Chassis Guide (motorized only).
Maintenance Record
Section 1: Warranty & Service

Table of Contents
www.tc.gc.ca .
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