Reporting Safety Defects - Jayco SENECA 2023 Owner's Manual

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™ NOTE: Gives helpful information
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.
Indicates a potential situation that,if not avoided, may result in property dam-
age or damage to your motorhome.
Indicates a potentially hazardous situation that, if not avoided, may result in
minor or moderate injury. It may also be used to alert against unsafe practices.
Indicates a potentially hazardous situation that, if not avoided, may result in
death or serious injury.
Indicates an imminently hazardous situation that, if not avoided, will result in
death or serious injury. This alert information is limited to the most extreme
situations.

Reporting Safety Defects

In the United States: If you believe that your recreation vehicle has an alleged defect
which could cause a crash or cause injury or death, you should immediately inform the
National Highway Traffic Safety Administration (NHTSA), in addition to notifying our Cus-
tomer Service Department.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer
or your vehicle manufacturer. For additional information, please refer to the NHTSA web-
site at www.safercar.gov.
To contact NHTSA by phone:
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888-
327-4236, and a NHTSA representative will record your complaint information
(TTY: 1-800-424-9153 or 1-202-484-5238).
To Contact NHTSA by mail:
Office of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
Section 1: Warranty & Service
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