Appendix A Technical Information; Troubleshooting; Upgrading The Software; Connectors - Teldat H1 HSDPA Installation Manual

Teldat S.A.

Appendix A Technical Information

A.1 Troubleshooting
Below, you will find a table that will help you solve problems during the installation of the device. If you cannot solve
the problem, please ask your distributor for further information.
Problem
None of the LEDs lights up on
the device.
The LAN LED does not light up
in green.
LED A remains OFF.
A.2 Upgrading the software
The Teldat H Automotive router can be upgraded to new releases. Please contact your distributor for further details
on new releases.
There are various ways to upgrade a Teldat router.
The software required to upgrade Teldat routers is supplied in a format known as distribution. This consists of a
single file which contains all the files needed to update your device, as well as in-depth information on the contents of
the files.
The Teldat H Automotive router incorporates independent modules for the Wireless WAN interface. You can use
modules from various manufacturers, or even various modules from the same manufacturer, depending on the tech-
nology used. Generally the modules' firmware depends on the device's software. There is an UPGRADE file for each
Wireless LAN module. Please ask you distributor for the correct upgrade file for the module in your device. The docu-
ment describing the cellular interface (manual Dm 781-I) explains how to upgrade the module.
A.3 Connectors
Teldat H Automotive Family
Solution
Check the power supply to the device (power supply cable, main power outlet).
Check that the LED after the LINK is lit up; if it isn't, check the Ethernet cable and
the network connection.
Check that the SIM card has been inserted correctly,
or
Check that the SIM PIN is correct,
or
Check that the antenna is properly installed (been screwed in correctly),
or
Get your technical service to check that the device is in the optimum position for
the service.
Technical Information
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