Section 13: Travel
Still Have Questions?
Visit the TSA website at tsa.gov if you have any questions or concerns.
Email: TSA-ContactCenter@tsa.dhs.gov
Phone: 1.855.787.2227
Go through walk-in metal detectors or be hand-wanded without
worrying about damaging your transmitter or sensor.
If you're concerned or uncomfortable about walking through
the metal detector, the Transportation Security Administration
(TSA) requests that you tell the Security Officer you're wearing a
continuous glucose monitor and want a full-body pat-down with a
visual inspection of your sensor and transmitter.
Let the Security Officer know the sensor can't be removed because
it's inserted under the skin.
Use of AIT body scanners (also called millimeter wave scanners)
has not been tested and may affect the system. Therefore, we
recommend avoiding them and requesting hand-wanding or
full-body pat-down and visual inspection instead.
Don't put your system components through baggage x-ray
machines.
Before your screening process begins, ask the Security Officer
to perform a visual inspection of the receiver and your extra
sensors. Place all system components in a separate bag before
handing over to the Security Officer.
To use your smart device, receiver, or both to get glucose
information while in the plane:
• Smart device: When you switch to airplane mode, keep
Bluetooth on
• Receiver: Keep receiver on
Contact your airline for their policies.
Dexcom G5 Mobile CGM System Getting Started Guide
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