Section 9: Alarm And Alerts; Urgent Low Glucose Alarm; Change Low And High Alerts; Signal Loss, Rise Rate, And Fall Rate Alerts - Dexcom G5 Getting Started Manual

Section 9: Alarm and Alerts

The Dexcom G5 Mobile sends Alarm and Alerts to your app or your reciever, depending
on which one you use. When you use both the app and the receiver at the same time,
remember to change and confirm Alarm and Alerts on each device separately.

9.1 Urgent Low Glucose Alarm

The Dexcom G5 Mobile has an automatic Urgent Low Glucose Alarm set at 55 mg/dL.
This is the only notice you can't turn off or change.

9.2 Change Low and High Alerts

Part of your initial setup included setting your Low/High Alerts. You can change these
settings at any time. To change your Low/High Alert, go to Menu > Alerts in your app
or receiver. For detailed steps see the user guide.

9.3 Signal Loss, Rise Rate, and Fall Rate Alerts

Signal Loss: Signal loss happens when your display device and transmitter stop
communicating. You won't get sensor glucose readings when this occurs. To prevent or
fix this, make sure you are within range (20 feet) of your receiver, without obstructions.
To stop getting Signal Loss Alerts, turn this OFF. The default is ON.
• On Apple devices, Silent and Do Not Disturb prevent the Signal Loss Alert from
making sound and vibration.
When your transmitter and display device connect after a Signal Loss or similar issue,
up to three hours of missed readings can fill in on the graph.
Rise and Fall Rates: By default, the Rise and Fall Rate Alerts are turned OFF; you can
turn them ON, and customize them.
When the Rise or Fall Rate Alerts are on, you receive Alerts telling you your glucose is
changing at a rapid (2 mg/dL/min) or very rapid (3 mg/dL/min) rate. Use this to avoid
staying high or low for long.
33 • Dexcom G5 Mobile CGM System Getting Started Guide